October Theme Of The Month: Halloween!

Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

No ID, No Idea, Part 20

| Atlanta, GA, USA | At The Checkout, Criminal/Illegal, Extra Stupid

(I work in a retail store that sells and trades video games. If you want to trade your games in for cash, you must present a valid drivers license. It’s a state law. People are constantly stealing video games from bigger stores and will then trade them to us for cash.)

Me: “Do you want store credit or cash?”

Young Man: “Cash.”

Me: “Okay, I just need to see a valid driver’s license.”

(Hands me a Florida license with a Georgia address.)

Me: “Seriously?”

Young Man: “What? It’s valid! I got that off the Internet!”

Me: “Oh, I have no doubt about that.”

(I wouldn’t give him the cash and he was just dumbfounded that his idea didn’t work.)

No ID, No Idea, Part 19
No ID, No Idea, Part 18
No ID, No Idea, Part 17

No Sign They Read The Sign

| UT, USA | Extra Stupid, Money, Technology

(I work at the self-checkout registers, helping customers with machine errors and doing theft prevention. Four of our self-checkout registers do not accept cash, to save space.)

Customer: “Where do I insert my cash?”

Cashier: “Sir, this machine accepts debit and credit only. It does not accept cash”.

Customer: “Really? You should have a sign that says that”.

Cashier: “Actually, we have several. There’s one posted just above the register in bright orange, one above the self checkout entrance, and at the beginning of the transaction, you pressed the button that says ‘yes, I understand this machine doesn’t accept cash.'”

(The customers always, with a red face, quickly and quietly run to one of the cash machines!)

Wish You Could Firewall These Customers

, | St. Louis, MO, USA | Extra Stupid, Technology

Me: “Thank you for calling [ISP]. How can I help you?”

Customer: “Yeah, my computer is on fire. What should I do?”

Me: “Call the fire department! Why are you calling us? You should try to put it out!”

Customer: “It’s your fault, though! What are you going to do about my computer?”

Me: “Sir, I strongly advise you trying to put out the fire before we continue. There is nothing we can do about your computer being on fire.”

Customer: “Look here! I was following your instructions on the CD that came with the kit. It told me to install the ethernet adaptor. I opened my laptop, put the green card inside, put it back together, and now it’s on fire.”

Me: “Whoa! Wait, you said you got a green ethernet card, and you opened your laptop up and put it in there?”

Customer: “Yes! Now what are you going to do about my computer being on fire!”

Me: “Sir, the adaptor we sent you was for a desktop computer, not for a laptop. There is no way that the card supplied will work for your computer. We could have assisted you had you called in prior to you attempting to install the adaptor, when you could not find a place to plug it in. Instead you slammed it all together, and caused your own fire hazard. I strongly suggest that you call the fire department, or try to put out the fire yourself while the firefighters arrive. There is nothing that I can do to support you at this time.”

Customer: “But what is [ISP] going to do about my computer?!”

MS Word To The Wise

| Los Angeles, CA, USA | Extra Stupid, Technology

User: “Can you show me how to set up vacation email responses in Microsoft? I know there’s some way to set it up, but I can’t seem to do it myself. The guides say to go to ‘file,’ then ‘info,’ then ‘automatic replies,’ but there’s no such thing in my Microsoft!”

Me: “Well, let’s take a look…”

User: “See, I go to ‘file,’ then ‘info,’ but there’s no ‘automatic replies’ in my Microsoft.”

Me: “There you go, sir. All set.”

User: “Wow! There it is! How come ‘automatic replies’ shows up for you but it didn’t show up for me?”

Me: “Because you were trying to set up email replies in Microsoft Word…”

Laptop Flop, Part 8

| St. Paul, MN, USA | Extra Stupid, Technology

Me: “…Okay, now, shut your computer all the way down and then restart.”

Caller: “I can’t.”

Me: “Why not?”

Caller: “I’m not on a laptop.”

(To clarify, when I said ‘shut down’ she thought I meant to close the lid of the laptop.)

Laptop Flop, Part 7
Laptop Flop, Part 6
Laptop Flop, Part 5

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