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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    His Brain Is Out Of Gas

    | Nanaimo, BC, Canada | Extra Stupid, Technology

    (I am working at a rental outlet – construction, landscaping equipment, etc. I am in the ‘back shop,’ where we receive and send out items. Part of our job on sending an item out is to ‘train’ the renter, as many are first time users and have little if any tool using experience. All gas-powered tools are started up in front of the customer with the exception of pressure washers (which needed to be hooked up to water before starting). I’m dealing with a customer renting a pressure washer. I’ve given him the printed instructions and gone through the demonstration about five times.)

    Me: “So, you’re clear on it now?”

    Customer: “Yeah, I’ve got it. Hook up the water and turn it on, turn the ignition switch to on, turn the fuel switch on, choke on, pull the cord and when the engine starts turn the choke off, then put the throttle to high.”

    Me: “Yep, you’re good to go. Let’s get you loaded up.”

    Customer: “One last question. Do I need a heavy duty extension cord for this?”

    Me: “…”

    Customer: “Oh, I guess this runs on gas, doesn’t it?”

    (Sadly, this was not the dumbest customer moment I had there by far.)

    Needed To Do A Double Take

    | Portland, OR, USA | Extra Stupid, Health & Body

    (I am an African American female who wears her hair in twists. A coworker of mine, who is also African-American and wears her hair in twists, comes downstairs from the ambulatory surgery unit.)

    Coworker: “Did you know we were twins?”

    Me: “Nope.”

    (She is at least six inches taller and forty pounds lighter than I am, and 20 years my senior.)

    Coworker: “Yep. This man says to me, ‘boy, you sure must get around.’ I say, ‘really?’ He says, ‘yeah, you were just at the x-ray desk.’ Then his wife says, ‘you bonehead; clearly there are two of THEM.’ Then he says, ‘well, then, they must be twins.’”

    (To this day, we greet each other as, ‘hey twin sista!’)

    Laptop Flop, Part 6

    | USA | Extra Stupid, Technology

    (I work as a computer tech for a major university that has a contract with a government agency. The laptops issued to the government agents are standard except for the software. We try to diagnose and repair everything over the phone, and when we can’t resolve the problem, the customers are required to ship the laptops to us.)

    Me: “[Organization]. This is [My Name].”

    Customer: “Yeah, I accidentally spilled some soda into my laptop keyboard.”

    Me: “Okay.”

    Customer: “So I shut it off immediately, but the keys were all sticky.”

    Me: “Okay, so we—”

    Customer: “So I decided that I would run it through the dishwasher.”

    Me: “You what?”

    Customer: “So yeah, I figured it wouldn’t hurt anything if I didn’t turn it on right away, while it was still wet.”

    Me: “So, your laptop is—”

    Customer: “Well, I didn’t want to wait for it to dry. So I figured I could use a blow dryer on it.”

    (A blow dryer typically heats up to less than 160 degrees F or about 71 degrees C.)

    Me: “So the laptop needs—”

    Customer: “But I didn’t actually have a blow dryer, I only had a heat gun.”

    (Heat guns are shop and industrial tools used to melt plastics, solder, and a host of other things, often generating heat in the 1100 degrees F [about 600 C] range. Keyboards can melt at temperatures as low as 200 degrees F/93 degrees C.)

    Me: “So, you need to—”

    Customer: “So, the whole middle of the laptop is melted. Do you think I need to send it in?”

    Me: *sigh* “Yes, just ship it to us, we will ship a replacement.”

    Related:
    Laptop Flop, Part 5
    Laptop Flop, Part 4
    Laptop Flop, Part 3

    Ripe For A Correction

    | Hattiesburg, MS, USA | Extra Stupid, Family & Kids, Food & Drink

    (I am working the salad bar at our buffet restaurant and overhear a conversation between a little girl and her mother.)

    Girl: “Mom, can I have some of those pickles?”

    Mom: “Those aren’t pickles. They are cucumbers. They are pickles before they turn ripe.”

    H2-D’oh! Part 2

    | VA, USA | Extra Stupid, Food & Drink

    (At my store, cashiers shout to the barista which drinks have been ordered. The exceptions to this are water and soda; customers get cups for that and are directed to the soda fountain.)

    Cashier: “Can you make my customer a caramel latte?”

    Me: “You got it!”

    (I make the drink, and a woman walks up to the counter.)

    Customer: “Is this mine?”

    Me: “A caramel latte?”

    Customer: “Thanks!”

    (She takes it and leaves. Ten minutes later, she comes back to the counter.)

    Customer: “I don’t think this is what I ordered.”

    Me: “Oh, I’m so sorry. I’ll remake yours. What did you order?”

    Customer: “Oh, I ordered water.”

    Me: *speechless*

    (Another customer walks up to the counter.)

    Other Customer: “I don’t mean to bother, but I ordered a caramel latte a long time ago. Is it ready yet?”

    Me: *internally screaming*

    Related:
    H2-D’oh!

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