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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Coupon And On And On

    | Calgary, AB, Canada | At The Checkout, Extra Stupid, Money

    (I work at a children’s clothing store. A customer comes in with her daughter and wants a jacket, so I process it. She then gives me a coupon printed off for 25% off. Members can get coupons in e-mails so this is normal. I scan it in to discover that number has been used already.)

    Me: “I’m sorry, ma’am. This coupon has been used already.”

    Customer: “Yeah. I used one at your other store.”

    Me: “Well, I apologize, but they should have taken it from you at the other store. We can only accept a coupon once.”

    Customer: “Yes, I printed it out again. It said I can use it all weekend!”

    (I had to hold back laughter because I glanced at her daughter and she just gave me this look that said ‘I’m so sorry’ as I explained that the sale was for the weekend only but it’s one coupon per customer. I never believed people would actually do that until today.)

    Bus Fuss

    | Wales, UK | Extra Stupid, Tourists/Travel, Transportation

    (I work in a train station ticket office which has two main entrances: one directly from the platform and one from the street. There is no pavement outside the street entrance and the door opens straight onto the bus stop. The pavement is a good 20 feet away in any given direction.)

    Customer: *walks in through street entrance* “Hiya. Where’s the bus stop?”

    Me: “You actually walked over it. It’s just outside the doors there.”

    Customer: *heads for platform doors*

    Me: “Sir, stop! I meant the street doors. You know, the ones you entered through?”

    (The customer stops, pauses, looks at me, looks at street doors, looks at platform doors, starts again towards platform doors.)

    Me: “Sir, NOT THOSE DOORS! You need to turn around and walk back out the way you came in.”

    Customer: “The way I came in?” *turns to face the street entrance*

    Me: *encouragingly* “Yes, sir. Those doors right ahead!”

    (The customer does another 180° and starts off AGAIN for the platform.)

    Me: “Sir, please wait right there. I’ll lock up my booth and come show you.”

    Customer: “Sorry, thanks. It’s not very obvious.”

    (I quickly lock up my booth and come around to help the customer. I lead him physically by the arm outside. I only stop him when his feet are on the ‘B’ of ‘BUS STOP’ which is painted in four-foot-high letters on the floor).

    Me: “There you go, sir. Now, can you read the floor by your feet?”

    Customer: *looks* “Bus stop?”

    Me: Yep. So all you gotta do is wait here until one shows up!”

    Customer: *incredulously* “Do the buses come to here?”

    Me: “They do at that, sir.”

    Customer: *looks painfully unsure* “So this is the bus stop?”

    Me: “Yes indeed, sir. It is.” *checks timetable* “The next bus is to [Town] at 13:54, about two minutes from now.”

    (I ended up waiting at the bus stop with him until the bus came. He was a repeat visitor for about a month, during which time I learned that his car was broken and he was using trains and buses in the interim, and that in all his 32 years he’d never once used a public bus! He worked as a teaching assistant in a nearby primary school – I fear for our nation’s children!)

    Can Tell You Are Closed With My Eyes Closed

    | Victoria, BC, Canada | At The Checkout, Extra Stupid

    (I am at the end of my nine-hour shift as a cashier on a busy Saturday, and am just finishing up with the last customer in my line. My register’s light is off, there is a closed sign at the end of my belt, and my last customer has kindly put up a large closed sign that stretches across the entrance of the lane and blocks access to my till.)

    Customer #1: *as I ring up his items* “You look tired. You must be excited to go home?”

    Me: “Yes. It’s been a long day.”

    (I look up to see a customer climbing over the large closed sign, nearly tripping and spilling his overflowing basket of the items, and heading towards my belt.)

    Me: “Sir! I’m sorry but my till is closed.”

    Customer #2: “Well, how was I supposed to know that?”

    Customer #1: “Seriously?”

    Picture Perfect

    | AR, USA | Extra Stupid, Technology

    (I work as a library clerk in the computer lab. Over the next couple of nights we have a gentleman come in who is completely computer illiterate. I’ve tried to explain the best I can as how to go about searching online for information, or watching videos. On this particular night he seems to understand the computer a little more.)

    Patron: “Excuse me, I need help.”

    Me: “Sure, what can I help you with?”

    Patron: “This video won’t load! I’ve been staring at it for the last 30 minutes, and nothing has happened!”

    (I take in the problem quickly, and try not to laugh.)

    Me: “Sir, you’ve been looking at a picture for the last 30 minutes, not a video.”

    Should Keep Better Account Of Their Account, Part 2

    | AR, USA | Extra Stupid, Technology

    (I work as a library clerk in a large computer lab available for patrons. An older lady walks in and needs some assistance with creating an email account.)

    Me: Ma’am, it seems that this username is being used by someone else. You’ll have to choose another.”

    Patron: “Of course it is; it’s my username.”

    Me: “You already have an account with [email site]?”

    Patron: “Yes. Why can’t I use my own username?”

    Me: “Well if you have an email account, and you forgot your password, I can help you retrieve it.”

    Patron: “No, I’ve tried and it wont give me my password.”

    Me: “… Okay… Well, if you want to create a new account you’ll have to use a different username.”

    Patron: “Why? It’s my username.”

    Me: “It’s already taken. You can only use that username once.”

    Patron: “Why?”

    Me: “Because that’s the way they set it up.”

    Patron: “Well, that’s dumb.”

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    Should Keep Better Account Of Their Account

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