November Theme Of The Month: Black Friday!

Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Can’t See The Bigger Picture

| Serbia | Extra Stupid, Technology

(I work at a computer service where we fix computers and sell some general computer equipment. Our boss prefers if we actually help the customer rather than make a sale.)

Customer: “Hi, do you guys have a HDMI to VGA adapter?”

Me: “Sure, here it is. What do you need it for, if you don’t mind me asking?”

Customer: “Well, I have this laptop that I need to connect to a projector for a presentation.”

Me: “Okay, sir, this will work for you, but you do know that laptops have VGA output apart from HDMI, meaning you don’t actually need to purchase this?”

Customer: “Yeah, I know, but I figured HDMI has HD output so it would have better picture quality.”

Me: “Well, sir, projectors, especially the ones used for presentations, don’t really benefit from HDMI since their display quality is often way lower than HD resolutions. Furthermore this HDMI to VGA adapter degrades HDMI output to VGA so it could be transferred using VGA ports so you will have absolutely no benefit from HDMI.”

Customer: “But HDMI has a better picture!”

Me: “Yes, sir, it does, but it has to be degraded to VGA quality so your projector can use it, so in my opinion it’s better to just use laptops VGA output instead of buying this adapter and using HDMI.”

Customer: “But I want the better picture!”

Me: “Okay, sir. That will be 10$”

Email Fail, Part 4

, | MA, USA | Extra Stupid, Technology

(I’m currently in the process of signing up a customer for a rewards card.)

Me: “I’m gonna need an email address to finish the process of signing you up.”

Customer: “I don’t have one.”

Me: “Oh, well maybe your husband does?”

Customer: “Oh, yeah, he does. It’s”

Me: “Ah, well, it needs the first part of the email. Do you have that?”

Customer: “It’s”

Me: “Right, well it still needs the beginning part. For example, if I were to make an account I might do “[My Name]” or something like that.”

Customer: “Oh oh, then let’s do “[Husband]”

Me: “Well, he would have to create the account like that.”

Customer: “Oh.”

Me: “You can sign up next time, once you get your email created and stuff.” *begins to ring up her items*

Email Fail, Part 3
Email Fail, Part 2
Email Fail

Blisteringly Stupid Question

| Orlando, FL, USA | Extra Stupid, Health & Body, Tourists/Travel

Driver: *after the fill-up* “Can I ask you a question?”

Me: “Sure.”

Driver: “It’s about my husband. We were on the beach today and he got sunburned.”

Me: “Uh-huh.”

Driver: “What should I do to make him feel better?”

Me: “Well, aloe lotions are good. If it’s really painful, though, use lidocaine.”

Driver: “But he’s got blisters.”

Me: “Get him to the hospital! He’s got second-degree burns!”

Driver: “Oh, I couldn’t do that. He hates hospitals.”

Me: *stunned silence*

Avoiding The Meat Of The Problem

| UK | Extra Stupid, Food & Drink

(I work at a customer service desk in a large supermarket.)

Me: “How can I help?”

Customer: “I want a refund for this frozen chicken!”

Me: “Okay, so what seems to be the problem?”

Customer: “I put it in the oven for a whole hour and it’s still pink inside!”

Me: “Um, okay. I would suggest putting it in the oven for longer then, ma’am.”

Customer: “Are you calling me stupid?!”

Me: “No, I’m just suggesting that it is pink because it’s not cooked properly.”

Customer: “Just because I’m not a chicken cooking expert like you!”

Me: “I’ve been vegetarian for 13 years, ma’am…”

Not On Top Of Modern Technology

| MA, USA | Extra Stupid, Technology

(An older gentleman approaches me in my department.)

Me: “Hello, sir. What can I help you find?”

Customer: “You advertised a set of mixing bowls on sale for $19.99. Where are they?”

Me: “I’m sorry, sir, I’m not sure which ones you’re talking about. Did you see them in the most recent flyer?”

Customer: “Yes.”

(I start looking through our flyer, searching for the bowls in question. After a few minutes, I’m still not seeing anything, and the customer is becoming agitated.)

Customer: “They were right at the top on the website!”

Me: “Oh! So they weren’t in a flyer? Let me pull up the site. Did you search for them with any particular keywords?”

Customer: “No! I told you, they were just at the top!”

Me: “Sir, the top of what?”

Customer: “The top of the Internet! I don’t see what is so hard about this!”

(The customer didn’t see anything wrong with telling me to check the first page of “the Internet” for an item he knew no details about. I found him the mixing bowls, no thanks to him.)