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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Wish You Could White-Out That Last Comment

    | Dayton, OH, USA | Extra Stupid

    (A customer is looking at printer cartridges/)

    Me: “Hi, can I help you find something?”

    Customer: “Yeah, I need a black and white ink cartridge.”

    Me: *joking* “Well, we’re out of black and white ink. How about black and clear?”

    Customer: “No! I really need the white ink!”

    Misunderstood ‘Total Coverage’

    | Detroit, MI, USA | Extra Stupid

    Me: “Our records show you’ve never had a prescription filled here before, so I’ll need an ID and your insurance.”

    Customer: “Here’s my ID. I don’t have my insurance on me, but it’s through [car insurance company].”

    Me: “Sir, I think that’s your car insurance. Do you have health insurance?”

    Customer: “You mean there’s more than one kind?”

    No Sting In This Tale

    | Silver Spring, MD, USA | Extra Stupid, Pets & Animals

    (Note: we sell fake jelly fish as tank decorations.)

    Me: “May I help you?”

    Customer: “I want some jelly fish, but I need you to answer some questions first.”

    Me: “Of course. Go for it.”

    Customer: “How do I keep them alive in this plastic packaging?”

    Me: “They aren’t alive.”

    Customer: “So why are you trying to sell them?!”

    Me: “They’re decorations. They’re made of plastic.”

    Customer: “How am I supposed to know this?”

    Me: “They are plastic, have a string attached to them, have a sign that says ‘plastic jelly fish’, and they say ‘made in china’ on them.”

    Customer: *pause* “I’ll just take one of those castle decorations…”

    Third Time Is Not Charming

    | Salt Lake City, UT, USA | Extra Stupid, Top

    (I work in a ground level office, and am usually the only one working within view of both the front and back doors.)

    Customer: *coming in from the back hallway* “Hello, I’m here for my appointment.”

    Me: “With who?”

    Customer: “With [Name].”

    Me: “I think you’re in the wrong office.”

    Customer: “Oh, terribly sorry.” *goes back down to the backdoor, and reappears from the front door a few minutes later* “Hello, I’m here to see [Name] for my appointment?”

    Me: “Ma’am, this is the same office. You have to go down the stairs in the parking lot to get to [Company Name]. They’re on the basement level.”

    Customer: “Oh! That explains it, thank you!” *heads out the front door again, but wanders back down the back hallway almost immediately*

    Me: “Still in the wrong place, ma’am. You need to go downstairs.”

    Customer: *scowling and glaring* “You’re much less polite than the other two boys!”

    At Least It’s Hands-Free Now

    | Oslo, Norway | Extra Stupid, Technology

    Caller: “My phone isn’t working.”

    Me: “No problem. I can help you with that.”

    Caller: “Good. I hate these things.”

    Me: “Sir, can you locate the power button on the top of your mobile, hold it in for 10 seconds, and then release?”

    (The customer is quiet, and then I hear a crash.)

    Me: “What happened?”

    Caller: “I did what you told me to do. Hold the button for 10 seconds and then release the phone.”

    Me: “No, I meant release the button, not the whole phone.”

    Caller: “Well, if it wasn’t broken earlier, it sure is now!”


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