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  • Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Let Me Google That For You

    | Missouri, USA | Extra Stupid, Technology

    Me: “Thanks for calling [store]! How may I direct your call?”

    Customer: “Hi, I was wondering when the new season of this TV show is supposed to come out.”

    Me: “I’m sorry, ma’am, but our system doesn’t allow us to research release dates. I could only tell you if it was being released this month.”

    Customer: “Well, could I find out on your website?”

    Me: “Well, your best bet would just be to Google it.”

    Customer: “Umm… so what should I Google?”

    Me: “The name of the TV show, the season, and the words ‘release date.’”

    Customer: “Oh my God, thank you! I never would have thought of doing that! I’ll go look it up now. Bye!”

    Always Handle Grown Ups With Kid Gloves, Part 2

    | Canada | Extra Stupid

    (I work as a cashier at a hardware store. A customer has had a problem-less transaction and is beginning to ring through purchase. She pauses after a few moments.)

    Customer: “It says my card is rejected.”

    Me: “Okay.”

    Customer: “What do I do?”

    Me: “What does the screen say?”

    Customer: “It says ‘Take Card Out. Press OK. Try again.’”

    Me: “Okay, so follow the screen.”

    Customer: “So, what do I do?”

    Me: “Take your card out.”

    Customer: “Okay.”

    Me: “Press ‘OK.’”

    Customer: “Okay.”

    Me: “…and try again.”

    Customer: “Well, no need to explain it like I’m a five year old!”

    Related:
    Always Handle Grown Ups With Kid Gloves

    Time To Close The Books On This One

    | Livingston, NJ, USA | Crazy Requests, Extra Stupid

    Me: “Thank you for calling [bookstore]. How may I help you?”

    Caller: “Hi, yes, I’m trying to reach your store in Short Hills but no one will answer the phone.”

    Me: “Oh… well, the location in Short Hills actually closed three years ago.”

    Caller: “No, I don’t think you know what I’m talking about. I mean the one in the mall.”

    Me: “Yes, that was our only location in Short Hills. It closed because the mall wanted to jack up the rent.”

    Caller: “That’s ridiculous! I go to that store all the time. The number I have isn’t working and I can’t find it listed anywhere, so I need you to give me the phone number.”

    Me: “Ma’am, I’m sorry to tell you this, but the number isn’t working because that store no longer exists. You can’t find it listed for the same reason.”

    Caller: “I was there last week!”

    Me: “I… don’t think that’s possible. There isn’t even a bookstore in that mall anymore.”

    Caller: “Oh, you don’t know what you’re talking about. Get me the number or get me someone else who can!”

    Me: “Ma’am, I actually used to work at that location. It closed down, so I transferred to this store three years ago. Is there something I can help you find, other than the number for the Short Hills store?”

    Caller: “You know, the employees at the Short Hills store are going to be VERY upset that you’re saying this about them! I’m going to drive over there right now and tell them all about this!”

    (One hour later, my coworker answers the phone.)

    Coworker: “Thank you for calling—”

    Caller: “WHY IS THERE A CLOTHING STORE WHERE YOUR SHORT HILLS STORE USED TO BE?!”

    Time To Get Your Self Checked Out

    | Newmarket, ON, Canada | At The Checkout, Extra Stupid

    Customer: “I want to make a complaint! The cashier triple charged me for the cheese!”

    Me: “Really? Let me see the receipt so I can give you a refund.”

    Customer: *shoves the receipt at me*

    Me: “Ma’am, you said the cashier triple charged you?”

    Customer: “Yes, and she was very rude and disrespectful!”

    Me: “Ma’am, our receipts show which till the sale went through on. You were on self-checkout, so you overcharged yourself. Are you still wanting to make a complaint?”

    Customer: *stammers and quickly leaves, minus her refund*

    Next Customer: *jokingly* “Hi, I’m feeling guilty and would like to complain about myself as well!”

    Dim Witted And Off The Deep End, Part 4

    | USA | Extra Stupid, Math & Science

    (An older visitor and his wife approach me at a public swimming pool.)

    Visitor: “How deep is your pool?”

    Me: “It ranges from 3 feet to 12 feet.”

    Visitor: “So the water surface isn’t level?!”

    Me: “No, the water gradually gets deeper, but the surface of the water stays level.”

    Visitor: “That can’t be right! If the water is deeper in some areas than others, the surface can’t be level!”

    (Unsure of how to explain it without sounding patronizing, I tell him to just go look at the water. A few minutes later, he leaves without a word. His wife follows.)

    Visitor’s Wife: *laughing* “I think he gets it now…”

    Related:
    Dim Witted And Off The Deep End, Part 3
    Dim Witted And Off The Deep End, Part 2
    Dim Witted And Off The Deep End

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