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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    You Just Weeded Yourself Out

    | NC, USA | Criminal/Illegal, Extra Stupid, Top

    (I work at a very popular supplement store, and we sell products that are called “detoxes”. There are certain ones that people buy under the impression that they can cheat a urinalysis. If the customer mentions anything about drugs or a urine test, we must refuse the sale.)

    Customer: “Hey, I need one of those detoxes.”

    (I unlock the display and bring it to the counter.)

    Me: “Okay, anything else?”

    Customer: “Do these really work? I’m trying to find a job and I smoke a lot of weed.”

    Me: “I’m sorry, sir, but I cannot sell you this product because you told me that. It is against federal law. I will have to ask you to leave.”

    Customer: “Really? That sucks. Hey, are you guys hiring?”

    Let Me Google That For You

    | Missouri, USA | Extra Stupid, Technology

    Me: “Thanks for calling [store]! How may I direct your call?”

    Customer: “Hi, I was wondering when the new season of this TV show is supposed to come out.”

    Me: “I’m sorry, ma’am, but our system doesn’t allow us to research release dates. I could only tell you if it was being released this month.”

    Customer: “Well, could I find out on your website?”

    Me: “Well, your best bet would just be to Google it.”

    Customer: “Umm… so what should I Google?”

    Me: “The name of the TV show, the season, and the words ‘release date.’”

    Customer: “Oh my God, thank you! I never would have thought of doing that! I’ll go look it up now. Bye!”

    Always Handle Grown Ups With Kid Gloves, Part 2

    | Canada | Extra Stupid

    (I work as a cashier at a hardware store. A customer has had a problem-less transaction and is beginning to ring through purchase. She pauses after a few moments.)

    Customer: “It says my card is rejected.”

    Me: “Okay.”

    Customer: “What do I do?”

    Me: “What does the screen say?”

    Customer: “It says ‘Take Card Out. Press OK. Try again.’”

    Me: “Okay, so follow the screen.”

    Customer: “So, what do I do?”

    Me: “Take your card out.”

    Customer: “Okay.”

    Me: “Press ‘OK.’”

    Customer: “Okay.”

    Me: “…and try again.”

    Customer: “Well, no need to explain it like I’m a five year old!”

    Related:
    Always Handle Grown Ups With Kid Gloves

    Time To Close The Books On This One

    | Livingston, NJ, USA | Crazy Requests, Extra Stupid

    Me: “Thank you for calling [bookstore]. How may I help you?”

    Caller: “Hi, yes, I’m trying to reach your store in Short Hills but no one will answer the phone.”

    Me: “Oh… well, the location in Short Hills actually closed three years ago.”

    Caller: “No, I don’t think you know what I’m talking about. I mean the one in the mall.”

    Me: “Yes, that was our only location in Short Hills. It closed because the mall wanted to jack up the rent.”

    Caller: “That’s ridiculous! I go to that store all the time. The number I have isn’t working and I can’t find it listed anywhere, so I need you to give me the phone number.”

    Me: “Ma’am, I’m sorry to tell you this, but the number isn’t working because that store no longer exists. You can’t find it listed for the same reason.”

    Caller: “I was there last week!”

    Me: “I… don’t think that’s possible. There isn’t even a bookstore in that mall anymore.”

    Caller: “Oh, you don’t know what you’re talking about. Get me the number or get me someone else who can!”

    Me: “Ma’am, I actually used to work at that location. It closed down, so I transferred to this store three years ago. Is there something I can help you find, other than the number for the Short Hills store?”

    Caller: “You know, the employees at the Short Hills store are going to be VERY upset that you’re saying this about them! I’m going to drive over there right now and tell them all about this!”

    (One hour later, my coworker answers the phone.)

    Coworker: “Thank you for calling—”

    Caller: “WHY IS THERE A CLOTHING STORE WHERE YOUR SHORT HILLS STORE USED TO BE?!”

    Time To Get Your Self Checked Out

    | Newmarket, ON, Canada | At The Checkout, Extra Stupid

    Customer: “I want to make a complaint! The cashier triple charged me for the cheese!”

    Me: “Really? Let me see the receipt so I can give you a refund.”

    Customer: *shoves the receipt at me*

    Me: “Ma’am, you said the cashier triple charged you?”

    Customer: “Yes, and she was very rude and disrespectful!”

    Me: “Ma’am, our receipts show which till the sale went through on. You were on self-checkout, so you overcharged yourself. Are you still wanting to make a complaint?”

    Customer: *stammers and quickly leaves, minus her refund*

    Next Customer: *jokingly* “Hi, I’m feeling guilty and would like to complain about myself as well!”

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