Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

I’d Like Nachos With Extra Photoshop Please

| CA, USA | Extra Stupid, Food & Drink

(Our concessions stands have digital menu boards, and our food and drink advertisements play every once in a while. A customer is next in line and comes to my register.)

Me: “Hi, how can I help you?”

Customer: “I’d like a large drink and nachos.”

(I get her drink, and bring her the nachos. The nachos are pre-packed, and as soon as I give them to her, she opens them and looks disgusted.)

Customer: “I don’t want these nachos! The chips are too small! I wanted the larger nachos!”

Me: “I’m sorry; we only have one size, which are what I gave you. Did you want to try any other hot food?”

Customer: “No, I want large nachos! What about those?! I want those nachos!”

(The customer points to our screen, which is showing the nacho advertisement.)

Me: “I’m sorry; that’s the digital screen, displaying an ad for our nachos.”

Customer: “But those nachos look bigger!”

Me: “I’m sorry; they’re the same size as the nachos I gave you. The camera is zoomed in to show texture.”

(The customer has a dumbfounded look on her face, and quietly leaves.)

Lack Of Register Does Not Register

| Green Bay, WI, USA | At The Checkout, Extra Stupid, Top

(We’ve been having some problems with one of our registers. It is the first one you see when entering the store, and is often assumed to be the one to use. Today, it has been taken apart, and is being worked on by one of my managers. Parts are all across the counter, and several signs are post staying the register is out of order.)

Me: “You know, I will laugh if a customer comes up and starts unloading their stuff, expecting you to check them out.”

Manager: “The register is taken apart, the screen is off, and there are three signs saying this is out of order. I doubt anyone will be that stupid.”

(A customer walks up literally right after my manager says that, and starts unloading and pushing parts out of the way.)

Customer: “Why is this counter so cluttered!?”

Manager: “Ma’am, this register is closed; we’re doing maintenance on it.”

Customer: “Don’t be lazy!” *continues unloading*

Manager: “Ma’am, please go to the other check-out. [My name] will be happy to help you.”

Customer: “No! I came to this one, and YOU WILL help me!”

Manager: “Once again, ma’am, this register is under maintenance. I can not check you out.”

Customer: “Lazy ungrateful brat! Get your manager!”

Manager: “I am the manager on duty. One more outburst like that, and I will have you leave the store.”

(The customer mumbles something, and storms out, leaving her items behind. My manager turns to me.)

Manager: “Alright, you can laugh.”

When Contact Information Is Not Contact Information

| WA, USA | Bizarre, Extra Stupid

Me: “Good morning, this is [my name]!”

Customer: “Yeah, your resolutions team never called me back. I was told you would call me in two business days, and it’s been almost a month!”

Me: “Well, it looks like the resolution team closed out this issue due to lack of communication from the customer.”

Customer: “They never tried to f****** call me! I’d know if they’d tried to call me!”

Me: “I show that a resolution team agent called you on [date], [date], and [date]. Were you out of town maybe?”

Customer: “Did they call [phone number]?”

Me: “Yes, that is the number you provided for contact in the order.”

Customer: “Well, we don’t answer the phone!”

(There is a long silence.)

Me: “I also show that the resolution agent attempted to contact you by email on [date].”

Customer: “Did they send it to [email address]?”

Me: “Yes, that is the contact email listed in the order.”

Customer: “Oh, she doesn’t speak English, so she just deletes everything that’s not in Spanish.”

Me: “So, how were we supposed to contact you since you didn’t provide us with any alternate contact information?”

*click*

He Must Be Baked

| NY, USA | Extra Stupid, Family & Kids, Food & Drink

(I am with my family at a Chinese restaurant. My father has kept the waitress at our table for at least five minutes, trying to order what he wants. He is mostly speaking about the food itself, and then moving on. He finally thinks of something he wants.)

Father: “Oh. I’ll have the salty fried pork with pepper. Do you have that?”

Waitress: “No, but we have similar.”

(My brother slides the menu to our father, and points at the baked salted pork.)

Waitress: “You’ll have that?”

Brother: “Yes, he will.”

Father: “Wait, so not peppered?”

Waitress: “No pepper.”

Father: “Oh, okay, so it’s salty fried pork. I’ll have that.”

Waitress: “It’s salted baked pork.”

Father: “Yes, yes, I understand, but it’s fried right?”

Waitress: “Baked.”

Father: “Fried?”

Waitress: “Baked.”

Father: “Fried?”

Waitress: “Baked.”

Father: “Fried?”

Waitress: “Baked.”

Father: “Fried?”

Waitress: “Yes.”

Color Me Surprised

| Hanover, MD, USA | Extra Stupid, Math & Science, Technology

(I work in the copy center of a large chain store. A couple comes in and ask for a copy of an ID card, and social security card. I make the copy, and bring it over to the counter where they are standing.)

Me: “Here you go. Does everything look alright?”

Customer: “Oh wow, you can print in color? I didn’t even know you could print in color!”

Me: “Yes, we can.”

Customer: “Wow, so is it the paper?”

Me: “Excuse me?”

Customer: “Like, is it the paper that makes it print in color?”

Me: *a little baffled* “No… it’s actually the ink.”

Customer: That’s crazy! It looks just like the real thing!”

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