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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Less Is More, More Or Less, Part 4

    | Baltimore, MD, USA | At The Checkout, Extra Stupid, Money

    (I work in a large office supplies store that gives customers rewards coupons that act as a certain cash amount that can be spent on anything. We often send out separate coupons that expire on a Saturday, as that is when our sales change. This happens as I am working as a cashier on a closing shift on Saturday.)

    Me: “Hi, did you find everything you were looking for?”

    Customer: “Yeah, I think this is all I need.”

    (He hands me his rewards coupons, along with another coupon for $5 off a $25 purchase.)

    Me: “Oh, it looks like you’re not quite at $25, with only $17 worth of stuff. But your rewards coupons would take you down to around $3, so you’re fine!”

    Customer: “What? But I really wanted to use this $5 coupon. It expires today!”

    Me: “Well, you don’t have to use it, but I guess it’s up to you if you want to spend more money.”

    (The customer picks up all his things with a huff and walks away to look for more things. He returns almost 20 minutes later with many more things; one of the items alone is $40.)

    Me: “So, I guess you found more stuff?”

    Customer: “Yeah, this is how you get us to spend more money, huh? You give us these coupons that expire to force us to buy more at a time!”

    (Even with his coupons the guy spent around $30, ten times more than he would have spent originally!)

    Related:
    Less Is More, More Or Less, Part 3

    It’s Going To Be A Bonus Year

    | NJ, USA | At The Checkout, Bad Behavior, Extra Stupid, Holidays, Theme Of The Month

    (It’s New Year’s Eve, and I’m a customer in the supermarket waiting in the line for self-checkout. This supermarket has a bonus card, but you have to scan it AFTER you scan all your items. A customer is at the self-check in front of me, buying milk and pretzels. The lines are really long, and the self-check attendant is helping someone else.)

    Customer: “Why doesn’t this work!?” *waves her bonus card all over the scanner*

    Me: “You have to scan your groceries first, hit ‘Finish’ and ‘Pay’, and then it’ll ask for the bonus card.”

    Customer: “It’s not working!” *keeps waving card*

    Me: “That’s because you have to scan your groceries first.”

    (She scans her items, then starts jabbing the ‘Help Needed’ button immediately.)

    Customer: “See, the pretzels are supposed to be only $2, and it’s ringing up $4! This is wrong!”

    Me: “You haven’t scanned your bonus card yet. You need to hit ‘Finish’ and ‘Pay’ first, then scan the card, and it’ll take the money off.”

    Customer: “Do you even know how to use this?!”

    (I lean over, hit ‘Finish’ and ‘Pay’, and then the kiosk says ‘please scan your bonus card’. She does, and the discount applies.)

    Me: “See, $2 for pretzels.”

    Kiosk: “Please take your receipt.”

    Customer: “Now where’s my receipt? Stupid machine!” *stares in the wrong place*

    Me: *points* “Your receipt prints up there.”

    (The customer glares at me, grabs her receipt and storms off to the bagging area, where she stares menacingly at me while she’s bagging her items and putting her change away. To add insult to injury, she puts her purse in the bagging area so I can’t start scanning my items.)

    Customer: *finally leaves without saying thanks*

    Me: “You’re welcome! Happy New Year to you, too!”

    Gotta Catch Them All Ages, Part 2

    | Bloomington, IN, USA | Extra Stupid, Religion

    (A customer in her sixties comes in to buy a ticket. She’s wearing a sweatshirt that has the Pokémon Magikarp saying, ‘I swear to God, when I evolve, I’m going to kill you all.’)

    Me: “Do you like Pokémon?”

    Customer: *offended* “Pokémon?! No! Why?”

    Me: “Well, that’s a Pokémon on your sweatshirt. It’s an awful one, but it evolves into one that’s totally awesome!”

    Customer: “This is a Pokémon? I thought this was a statement about atheism!”

    Related:
    Gotta Catch Them All Ages

    Shaping Up To Be A Typical Day

    | West Virginia, USA | Extra Stupid, Technology

    (At my ISP, we offer rental modems for wireless connections that come pre-encrypted with a 26 character long password. Many customers mistake zeros for O’s; I’m speaking to one such customer after correcting it for him.)

    Customer: “I just couldn’t figure it out. I tried several times, but it didn’t want to work.”

    Me: “Well, it looks like we found the problem. Just remember that there are no O’s in that password—only zeros.”

    Customer: “That’s gotta be it. I know the first time I tried it I used O’s, and then I tried circles. Guess I didn’t think to try zeros!”

    Sum-thing Wrong With Our Schools

    | Colorado Springs, CO, USA | Extra Stupid, Math & Science

    (I am working the circulation desk at the downtown public library. A patron walks to the desk with a few DVD’s in hand.)

    Patron: “Hi! How many DVDs can I get?”

    Me: “You can have up to 20 checked out at once.”

    (The patron places his DVD’ on the counter.)

    Patron: “So, here I have…”

    (There is a bit of a pause as he is thinking.)

    Me: “…3?”

    Patron: “Yes! 3 DVD’s. And you said I could get…”

    (Another pause.)

    Me: “…20.”

    Patron: “Okay, 20 total. That means I can still get…”

    (A rather long pause, while the patron is clearly thinking very hard.)

    Me: “…17 more.”

    Patron: “Whoa! You’re really good with math!”

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