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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Not Exactly A Bright Spark

    | CA, USA | Extra Stupid

    (Through my high school years I had worked as a contractor. When I go to college I help pay my way through by being a maintenance worker in the dormitories. It is my very first week of work, and I receive a work order that the power is out in the wall opposite the entry door. I arrive at the apartment and the resident lets me in before returning to her room. I proceed to check every outlet in the room and find they are all working perfectly.)

    Me: “Excuse me, ma’am, which wall was it that has no power? There seems to be a mix up in the description I received.”

    Tenant: “Oh, it’s this one right here.”

    (The tenant points to the wall that was described and tested first.)

    Me: “Well, what kind of problems are you having with it? I tested it and the outlet on this wall seems to be working just fine.”

    Tenant: “No, the outlet is not working. There is no power. See, look!”

    (She flips the switch to the lamp that is plugged in up and down a few times.)

    Tenant: “There’s no power!”

    (I bend down to check under the lamp shade and see a clearly blackened bulb. Upon unscrewing it, it makes the distinctive rattle.)

    Me: “Well, here is your problem: the bulb is dead.”

    Tenant: “What do you mean it’s dead?!”

    Me: “Well, the bulb is burnt out. I can get you a new one; it’s no problem.”

    Tenant: “Well, how can you even tell?!”

    Running Onion Rings Around Common Sense

    , | Eagle River, AK, USA | Extra Stupid, Food & Drink, Math & Science, Money

    (At our store, ordering a combo will always be cheaper than ordering the three items separately. This applies for all sides, not just fries. Our menu and prices reflect this, and most people have no problem understanding.)

    Customer: “I’d like a number three combo, but with onion rings instead of fries.”

    Me: “No problem. That’ll be [price].”

    (The customer gets his food to go, pays, and then demands to talk to me when he sees his receipt.)

    Me: “What’s the trouble, sir?”

    Customer: “I was supposed to pay an dollar for those rings!”

    Me: “No, sir. If you’ll notice our prices, you ordered the combo meal, which means the onion rings are cheaper than if you’d ordered them separately.”

    (I point out the two different prices, clearly labelled as ‘alone’ and ‘replacing fries’. However, he barely glances at where I’m pointing.)

    Customer: “Your menu is misleading!”

    Me: “I’m sorry if you thought that sir, but you are paying for a dollar cheaper than if you’d—”

    Customer: “I want to see the manager!”

    (The manager has been listening this whole time, and comes over. He tells the customer the exact same thing I’ve been telling him.)

    Customer: “Well… your prices are still misleading! I can’t believe I paid this!”

    Manager: “Sir, I’m sorry you feel that way, but as my employee has been telling you, our prices are clearly listed, and you actually saved money by getting the combo. I honestly don’t see the problem here.”

    Customer: “The problem is that your prices are misleading!”

    (He takes his food and storms out. The manager just shrugs and makes to return to his office, but an eat-in customer steps up to the counter.)

    Customer #2: “Excuse me, folks? I want to register a complaint against you!”

    Me: “Yes, sir?”

    Customer #2: *smiles* “I want to complain because I’m actually saving money, and you’re giving me a good deal!”

    Why You Should Always View Shopping Cart

    | Kingston, NY, USA | Extra Stupid

    (A customer hustles up to me.)

    Customer #1: “That guy stole my cart!”

    (Customer #1 points at another customer, Customer #2, who has a cart.)

    Me: “Sir, are you sure you have the right cart?”

    Customer #2: “Do I look like an idiot? Would I take another cart?”

    (He looks down at the cart.)

    Customer #2: “I’m an idiot.”

    Best Just To Let It Slide

    | UK | Extra Stupid

    (I work on the rides at a small theme park. We swap round every so often because you’d go mad working in the same place all day. To reach the top of the water slide, we have to go up the same way the customers do. Ideally, customers should queue either side of the ramp, one queue for each of the two types of slides as indicated by the signs, then we’d walk up the space in the middle. It’s not always that easy, though.)

    Me: “Excuse me, please.”

    (As I walk up the space in the middle, most customers move to the side when they turn and see I’m in uniform. One woman, however, appears to ignore me.)

    Me: “Sorry, excuse me please.”

    Customer: “There’s a queue.”

    Me: “Yes, I know; I work here. Sorry about the wait. It shouldn’t take long from here. If I could just squeeze past?”

    Customer: “No! You can wait like everyone else. So rude. Trying to push in!” *begins ranting*

    (The customer’s husband turns around to see what his wife is ranting about and starts laughing.)

    Customer’s Husband: “Hun, let her past.”

    Customer: “What? No way!”

    Customer’s Husband: “Well, we’re not going to get very far if you don’t. She’s the one that’s operating the ride.”

    Customer: *turns around, goes bright red, and steps out of my way*

    (I laugh and thank her husband before carrying on. She looked quite embarrassed to see me operating the water slide by the time it got to her go!)

    Now That Is What I Call Up-Selling

    | AZ, USA | Extra Stupid, Money

    (Our store matches print ads for other stores in the area.)

    Customer: “These are on sale for $4.50 at [other store].”

    Me: “Ours are $3.89 for that.”

    Customer: “I insist that you ad match this for me.”

    Me: “Okay…”


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