• Gloating About Gluten
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  • October Theme Of The Month: Halloween!

    Category: Books & Reading

    Caused by stupid customers who know how to read (and often those who don’t!), feel for the poor librarians or book store clerks who are often tasked with finding a book solely by the color of its cover.

    Been Reading To Him Since Way Before He Was Born

    | Seattle, WA, USA | Books & Reading, Extra Stupid, Family & Kids

    Customer: “Can you recommend a book for my son?”

    Me: “Sure, how old is he?”

    Customer: “Three.”

    Me: “Okay. What’s he into?”

    Customer: “I don’t know. I haven’t seen him in five years.”

    Me: “Um, he’s three?”

    Customer: “That’s what I said.”

    Me: “But… you haven’t seen him in five years?”

    Customer: “Yeah, messy divorce. I just moved back to Seattle. I used to read him bedtime stories.”

    Me: “How old was he?”

    Customer: “You know, like a toddler.”

    Me: “I think you’re missing something. He was three when you left, but it’s five years later. Your son is eight now…”

    A (Religiously) Extreme Reaction

    | San Antonio, TX, USA | Bigotry, Books & Reading, Religion

    (Our inbound services take calls for a lot of the as-seen-on-TV products. I am working there soon after 9/11 and we have a particular caller who would often call to rant about how we were a scam.)

    Me: “Thank you for calling. How may I help you today?”

    Caller: “Why the h*** would I want to buy a thing of Charlton Heston reading the Bible? Do you know what kind of a man he is?”

    Me: “You’re calling for the ‘Charlton Heston Reads the Bible’ then, sir?”

    Caller: “H***, yes, I’m calling about that. I want to know what sort of d*** outfit you’re running there that you think I’d want to buy a thing of Heston reading the Bible.”

    Me: “Well, I can’t say what you would like, sir, but a lot of people seem to like this product. It has been fairly popular. Possibly because Charlton Heston played Moses in The Ten Commandments.”

    Caller: “Like h*** he did! And like h*** this is popular. Didn’t you know that Charlton Heston was part of the NRA!”

    Me: “Yes, I was aware of that.”

    Caller: “Then why the hell would anyone let him read the Bible? You know, I’ll bet he was working with this Al Qaeda people!”

    Me: “No, sir, I’m fairly certain that Charlton Heston is affiliated with an entirely separate group of religious extremists.”

    (I somehow never got written up for this.)

    The Twilight Of Our Literacy, Part 14

    | CA, USA | At The Checkout, Bizarre, Books & Reading

    (I’m working at the register when a regular customer (who is a man) approaches me.)

    Regular: “[My Name], I have a question for you.”

    Me: “Yeah, what is it?”

    Regular: “Um… have you read Twilight?”

    Me: “No, I haven’t actually read it.”

    Regular: “Oh, thank God! I like you.”

    The Twilight Of Our Literacy, Part 13
    The Twilight Of Our Literacy, Part 12
    The Twilight Of Our Literacy, Part 11

    IP Address:

    Anna Oprahnina

    | Los Angeles, CA, USA | Bizarre, Books & Reading, Crazy Requests, Movies & TV

    (I am a book seller in a large book-store chain. A woman is standing in front of the new release table and is looking frustrated.)

    Me: “Can I help you, miss?”

    Customer: “I’m looking for a new book. Oprah said it just came out. You should keep more new releases in stock! Especially if it’s a book by Oprah!”

    Me: “Okay, well, maybe it’s somewhere else in the store. I can check for you. Do you know the title?”

    Customer: “It’s called Anna Karenina.”

    Me: *pause* “Oh, that should be in our literature section, under Tolstoy.”

    Customer: “Why is it not in the new releases? Oprah said it was just published!”

    Me: “Well, actually it was written in the 1870s.”

    Customer: “No, it wasn’t! Oprah said it was new! Oprah doesn’t lie! She’s Oprah!”

    Me: “Okay. Do you want to get the book?”

    Customer: “Of course! Oprah said I have to read it. Oprah!”

    (My coworkers spent the rest of the day randomly shouting ‘Oprah!’ over the headsets.)

    See this story as a comic!

    Ask A Silly Question…

    | MO, USA | Awesome Workers, Bizarre, Books & Reading

    (I am in charge of our text service at the library where I work. We had a patron for a time who delighted in pranking us with odd or silly questions. We generally handle such instances in a very professional manner, but one evening when the patron texted in, I decided it was time to fight back.)

    Patron: “How do I get to the library?”

    Me: “The same way you get to Carnegie Hall: practice, practice, practice.”

    Patron: “Is there any way I can practice watching the live NFL draft in the library?”

    Me: “Nope. So sorry. Try [Local Bar].”

    Patron: “But I have a final test tomorrow.”

    Me: “Then [Local Bar] probably isn’t a great idea.”

    Patron: “Thank you for your generous advice.”

    Me: “Always thrilled to be of service.”

    Patron: “I accidentally whispered on the quiet floor of the library. What are the repercussions?”

    Me: “Death. There is no alternative. But on the bright side, your folks will probably get a hefty life insurance payout.”

    Patron: “Unfortunately no one has yet insured my life. However if you are interested I can arrange for payments.”

    Me: “Oh, that’s very sad. Maybe they don’t love you. You deserve parents who will put a price on your life.”

    Patron: “Touché, library person!”

    Me: *bows; exeunt stage left*

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