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    Category: Books & Reading

    Caused by stupid customers who know how to read (and often those who don’t!), feel for the poor librarians or book store clerks who are often tasked with finding a book solely by the color of its cover.

    Intelligently Unavailable

    | Cambridge, England, UK | Books & Reading

    Customer: “Hi, I would like to order a copy of [book] please.”

    Me: *searches computer* “Sorry, sir, it looks like that book is out of print.”

    Customer: “I know that. I want you to order me a copy.”

    Me: “I can’t, sir. It’s out of print. They aren’t printing anymore copies.”

    Customer: “Oh, well, your colleague already told me that. I just thought you looked smarter, so you could probably get it for me.”

    Me: *speechless*

    Customer: “So you can’t get it for me then?”

    Me: “No.”

    Bedtime Vs. Lifetime Stories

    , | California, USA | Books & Reading, Crazy Requests

    (Note: I’m on the phone with a customer, who is asking if we have a certain book available.)

    Me: “We do have that book. Would you like to order a copy?”

    Caller: “I don’t have time to wait for the mail. Can you just read it to me?”

    Me: “Read you the book? It’s over 600 pages.”

    Caller: “That’s okay. I have time!”

    Do-It-Yourself Rewards Club

    | California, USA | Books & Reading

    Caller: “I need you to send me a few books.”

    Me: “Sure, which books…”

    (I take the names of about ten products and the shipping address.)

    Me: “Alright, and what kind of credit card will you be using today?”

    Caller: “Credit card? You’re not seriously going to charge me for all this?”

    Me: “Well–”

    Caller: “Look, I spend a lot of money with you people. The least you can do is ship me some free stuff every now and then! Just write it off on your taxes next year!”

    Me: “I’m sorry, I can’t do that–”

    Caller: “Never mind. Cancel the order!”

    The Twilight Of Our Literacy, Part 6

    | Livingston, NJ, USA | Books & Reading

    Customer: “I’ve read all of the Twilight books. I love them! Has Stephenie Meyer done anything else?”

    Me: “Yes, she wrote another book called The Host.

    Customer: “Great! I didn’t see any other books where the Twilight series is, though.”

    Me: “This one is actually shelved in science fiction. I’ll show you.”

    Customer: “Science fiction?! Why?”

    Me: “Well, she didn’t write it for the young adult section. Plus, given the subject matter I guess that’s what made the most sense.”

    Customer: “What’s wrong with the subject matter?”

    Me: “Nothing. It’s about an alien, so–”

    Customer: “Wait, an alien?! So…there are no vampires?”

    Me: “No, not in this one.”

    Customer: “Forget it. I only read vampire books these days. Aliens are just too unrealistic.”

    Related:
    The Twilight Of Our Literacy, Part 5
    The Twilight Of Our Literacy, Part 4
    The Twilight Of Our Literacy, Part 3
    The Twilight Of Our Literacy, Part 2
    The Twilight Of Our Literacy

    Teach A Customer To Wrap And She Can Wrap For Life

    | New York, NY, USA | Books & Reading

    (The bookstore I work in offers complimentary gift wrapping for customers. It’s a steady night at the bookstore and a woman approaches my register.)

    Me: “Hi, how are you?”

    Customer: “I need to get something gift wrapped.”

    Me: “Sure, do you have the receipt for it?”

    Customer: “No, I didn’t buy it here. I bought this from another store.”

    (She takes out box of perfume.)

    Me: “I’m sorry, but I can’t wrap something you bought from another store. You’re going to have to buy your own gift wrapping paper and wrap it yourself.”

    (Ten minutes later, the woman returns to my register with wrapping paper in hand.)

    Customer: “Okay. Now can you TEACH me how to wrap it?”

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