• A Pain In The Nugget
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  • October Theme Of The Month: Halloween!

    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    It’s Made With Watership Down

    | NH, USA | Bizarre, Pets & Animals

    (We have for sale a really soft brand of throw blankets. They’re called ‘Bunny Soft’ to reflect just how soft they are. A customer comes up to my register with one.)

    Customer: “These aren’t made from real bunnies are they?”

    Me: “No, they aren’t. It’s all polyester. I don’t even think real bunnies are this soft.”

    Customer: “Well, I don’t want it if it’s made from real bunnies. That’s just not right.”

    Making A Fare Point

    | Canada | Bizarre, Extra Stupid, Money, Transportation

    (I’m riding a bus watching people get on. One of the passengers walks past the fare box without paying.)

    Driver: “Excuse me! Do you have your fare?”

    Passenger: “Yeah. Here.” *shows the driver a handful of change*

    Driver: “Okay.”

    Passenger: “Okay.” *starts walking away again without putting the fare into the box*

    Driver: “Excuse me! What about your fare?”

    Passenger: *annoyed* “I have it right here!” *shows the handful of change again*

    Driver: “The fare goes in the box!”

    Passenger: “But I have my fare!”

    Driver: “And it goes in the box!”

    Passenger: *puts the change into the box, grumbling* “But I have my fare…”

    A New Form Of Reverse Psychology

    , | CO, USA | At The Checkout, Bizarre, Crazy Requests, Food & Drink

    (I am working the drive thru and we were about to close. I see a car full of high-schoolers pull up to the window and the whole car is backwards. I go see what’s going on.)

    Customer: “I bet you haven’t seen a car drive backwards through your drive thru before!”

    Me: “No, sure haven’t!”

    Customer: “So this means we get free food then right? For being original?”

    Me: “Um, no. Nice try.”

    Customer: “Okay. Had to try.” *drives off in reverse*

    A Sweet Resolution

    | MS, USA | Bizarre

    Me: “Hello. This is [Name].”

    (There is lots of very loud static on the phone, making it difficult for me to hear the person.)

    Caller: “Hello?”

    Me: “Can you hear me?”

    Caller: “Hello?!”

    Me: “Your phone has a lot of static. I’m having trouble hearing you.”



    (The static stops.)

    Caller: “Oh! That’s because I was opening a candy! Thanks for your help!”

    (The caller hung up, and my face met the desk.)

    Queen Of Hearts On Line Two

    | MT, USA | Bizarre, Technology

    (I’m doing troubleshooting with a customer, mostly to see if I can figure out what’s wrong with her washer. She’s just unplugged it for one minute and plugged it back in.)

    Me: “Okay, let’s try to get it to fill up with water, and then manually switch it to a point in the cycle where it drains.”

    Caller: “Okay! I’ll do a speed wash, then you can call me back in 20 minutes when it’s done!”

    Me: “Great idea!”

    (I hear beeping in the background, and I’m assuming this is the machine beginning the cycle.)

    Caller: “Oh, no! I think we broke it more!”

    Me: *panicking* “Oh, no! What’s it doing?”

    Caller: “Now the water isn’t even filling up! All the hoses are connected and everything!”

    Me: “Oh, no! Well, I’ll go ahead and set up you for service then.”

    Caller: “You were supposed to fix it, not make it worse! OFF WITH YOUR HEAD!”

    (The caller yells the last bit, and I jump so badly I fall out of my chair and knock my headset off. When I pick it back up, I hear her laughing.)

    Caller: “Oh, my goodness. I am so sorry I scared you! I was only fooling!”

    Me: “That’s okay. I’m awake now.”

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