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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    For You, We’re Always Closed, Part 2

    | Detroit, MI, USA | Bizarre, Holidays, Theme Of The Month

    (Our restaurant is, and always has been, closed on only two days a year: Thanksgiving and Christmas.)

    Me: “Thank you for calling [restaurant]. How may I help you?”

    Caller: “Yes, I’d like to make reservations for Thanksgiving.”

    Me: “Unfortunately, we’re closed on Thanksgiving. Would you like a reservation for another day?”

    Caller: “But your website says you’re open.”

    Me: “Occasionally our website has tricky wording; perhaps it was another of our locations that’s decided to remain open for the holiday.”

    Caller: “No, it says you’re open.”

    Me: “I assure you, ma’am, we are closed on Thanksgiving.”

    Caller: “It says you’re open. I’d like to make a reservation for Thanksgiving.”

    Me: “Ma’am, we are only closed for Thanksgiving and Christmas, as it’s been for the past six years. I promise you, we are not open on Thanksgiving.”

    Caller: “BUT IT SAYS YOU’RE OPEN. YOU’RE OPEN! I WANT A RESERVATION!”

    Me: “Ma’am, I’m not sure what to tell you. We are closed on Thanksgiving. No one will be here to cook for you.”

    Caller: “I JUST WANT A FREAKING RESERVATION!” *click*

    Me: *to my manager* “Well… that was fun.”

    Related:
    For You, We’re Always Closed

    It’s Not Her Calling

    | Raleigh, NC, USA | Bizarre, Extra Stupid

    (I am working when my phone rings. I pick it up on the second ring.)

    Me: “[Call center]. Mary speaking.”

    Caller: “Why did you call me?”

    Me: “…pardon, ma’am?”

    Caller: “WHY. DID. YOU. CALL. ME?”

    Me: “Ma’am, I just answered the phone. You called me. Can I—”

    Caller: “No, I didn’t! I just picked up my phone and you were talking!”

    Me: “My phone rung and I answered it, ma’am. Is there anything that I can help you with?”

    Caller: “No! I don’t know you! Who are you?!”

    Me: “This is Mary from [call center].”

    Caller: “No! No! I don’t know any Mary and I don’t know any [call center]. Why did you call me?”

    Me: “I’m sorry, ma’am, but I did not call you. Were you intending to call someone else?”

    Caller: “I didn’t call anyone! You called me! I’m done with you!” *click*

    A Real Mystery Shopper

    | IL, USA | At The Checkout, Bizarre, Health & Body, Rude & Risque

    (I answer a phone call while working the cash register. The voice on the other end is male.)

    Caller: *obviously uncomfortable* “Um… uh… could I ask you to do me a favor?”

    Me: “Certainly. What do you need?”

    Customer: “Can you grab a box of tampons and hold it at the counter for me?” *he specifies the brand and strength* “I’ll be there in about ten minutes.”

    Me: “Uh, sure.”

    Customer: “Thanks.”

    (A little while later, a man comes up in line with several grocery items.)

    Customer: *mutters* “I believe you’re holding an item for me?”

    (I grab the box and, taking care to hold it lower than counter level so others don’t see, I confirm that the item is correct. When he nods, I scan it as stealthily as possible and slip it into his bag.)

    Customer: *looks around nervously* “Thank you so much.”

    (Later, I’m telling my boss about the odd incident.)

    Boss: “Your mission, should you choose to accept it…” *begins to sing the ‘Mission: Impossible’ theme*

    Hot Cross Bunny

    | Australia | Bizarre, Pets & Animals

    (The store’s co-owner and I are manning the till when a pair of customers arrive. They seem to be a married couple. There is no one else in the store.)

    Woman: “Oh, rabbits! Look at the rabbits. I want a rabbit.”

    Man: “No. You have guinea pigs already. You can’t have both, they’ll fight.”

    (She pouts, and he goes to the rodent aisle, leaving her behind. She stares at the rabbit cage for a few minutes.)

    Woman: “Is this a boy rabbit or a girl rabbit?”

    Me: “That one’s female, but we have another in a different cage which I don’t know the gender of. I can check if you want.”

    Woman: “Oh yes, please!”

    (I get the other rabbit, which is younger and fluffier than the one she was looking at before. The co-owner shows me how to sex it and we establish that it is male.)

    Woman: “He’s so pretty!”

    Me: “Yeah, he’s a cute little fella, isn’t he?”

    Woman: “I’ll take this rabbit!” *she holds out her arms for the rabbit*

    (I think she just wants to cuddle it for a little while, so I show her how to hold it properly and leave her to it. A few minutes later, the man comes back to the cashier and she runs over to him.)

    Man: “You can’t have that rabbit. Put it back.”

    Woman: “No, please! They no fight!”

    Man: “Yes, they will. You can’t have it.”

    Woman: “No, I want it!”

    (She clutches the poor rabbit tightly and buries her nose in its fur, stomping her feet like a child.)

    Man: “Put it back now.”

    (The woman walks away from him, burying her face even deeper into the fur. He trails after her, telling her sternly to put it back while she keeps her back to him, muttering ‘no, no, no’ over and over, eventually running out of the store and into the carpark.)

    Co-owner: “Excuse me, but could you please stay inside the store while handling our animals.”

    (She freezes, allowing the man to catch up and steer her back to the rabbit’s cage, which he opens.)

    Man: “Put it back in there now.”

    (At this point, she notices that we do have a male guinea pig housed in the same cage as the rabbit. It was fighting with the other male pigs, and there where no other cages available. She blows up again.)

    Woman: “See! See! I take this rabbit, they don’t fight! They don’t fight!”

    Man: “I don’t care. Put the bloody rabbit back right now or I will get rid of the guinea pigs and you will never have another pet!”

    (She whines, stomps her foot again, and then dumps the rabbit back into it’s cage while staring accusingly at the man.)

    Man: “There, done.”

    (She wails and stomps, her arms crossed over her chest. He says nothing and she runs to their car. The man then pays for his guinea pig food, and leaves with a look of sheer ‘please, kill me now’ plastered across his face.)

    Me: *to the co-owner* “Letting her hold that rabbit was a bad idea, wasn’t it?”

    Co-owner “Probably.”

    (For any concerned, the rabbit was fine, and it found a sane home later that week.)

    Very Open With His Demands

    | NY, USA | Bizarre

    (I’m following this customer around the store, as he keeps opening things. Each time I tell him to stop, he insists that it was already open, even though he sees me watching.)

    Me: “Sir, please don’t open that. Other customers won’t want to buy it if it’s been tampered with!”

    Customer: “Fine! Just give me this stuff!”

    (The customer tosses a handful of wrappers and things that he had already opened. I quickly ring him out and when I give him his total he flips out.)

    Customer: “Where’s my discount! All of this stuff is opened. I should get a discount!”


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