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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Do You Accept Reality Checks

    | MO, USA | Bizarre, Extra Stupid

    (My boyfriend’s sister owns her own jewelry shop. I’m helping her with one of the city’s ladies nights and at the time, and am standing to the side of one of her displays. I am 5’11″ and light-skinned.)

    Customer: “Wow, you have done so well with this shop! Have you had any help tonight?”

    Friend: “Yes, my sister and my brother’s girlfriend.”

    Customer: “I haven’t seen anyone around.”

    (I step next to her and chime in.)

    Me: “Hello, having a—”

    (The woman then grabs me and yells.)

    Customer: “Oh, god! You’re real.”

    (She then proceeds to touch my face while mumbling.)

    Customer: “She can’t be real… no… nooooooo!” *walks away*

    Follow The Trail Of Cookie Crumbs

    | Pittsburgh, PA, USA | Bizarre, Criminal/Illegal

    (I am working in a ‘Mom & Pop’ coffee shop, where things are run by an owner who is hardly around and no managers. Baristas only work with coworkers on the morning shift. This takes place on a weekday afternoon with only me working and few customers around.)

    Customer: “It’s my birthday. I get something for free, right?”

    Me: “I’m sorry, sir, but we don’t do that here.”

    (The customer points to brownies, which are our most expensive pastry item.)

    Customer: “I can get one of those for free, right?”

    Me: “I’m sorry, but we just don’t give free items to people on their birthdays.”

    Customer: “But it’s my birthday!”

    Me: “Maybe Starbucks down the street has that sort of item. We’re a privately owned Mom & Pop coffee shop, and our owner doesn’t offer that sort of thing.”

    Customer: “Get your manager. He’ll give it to me.”

    Me: “He’s not around at the moment.”

    Customer: *points to brownies again* “How much are those?”

    Me: “$2.25.”

    (The customer wanders away. I see him meander over to some other customers enjoying their coffee at a table and strikes up a conversation with them. This isn’t unusual, as our coffee shop is quite a neighborhood social spot. After a few minutes, he begins talking to another customer. Then, he comes back to counter.)

    Customer: *dumps load of change on counter* “How much will this buy me?”

    (I realize that he had been hitting up the other customers for change. I suddenly realize that there is something very off about this customer, and am a bit scared, but because I am alone I decide the best thing to do is help him and get him out of the coffee shop as quickly as possible.)

    Me: *counting* “You have about $3.00.”

    Customer: “What can that buy me?”

    Me: *points to menu* “Anything under $3.00 on that menu.”

    Customer: *points to brownies* “Can it buy me that?”

    Me: “Yes.”

    Customer: *points to cookies* “Can it buy me that?”

    Me: “Yes.”

    Customer: “Okay, I’ll take one of those and one of those.”

    Me: “I’m sorry, but cookies are $1.40. With the brownie it will cost you $3.65. You don’t have enough money for both. But you can buy two cookies.”

    Customer: “Okay. I’ll take that.” *points to cookie* “Can you microwave it for me?”

    Me: “I’m sorry, but we don’t have a microwave. I can put it in the convection oven for you.”

    Customer: “You don’t have a microwave?”

    Me: “No.”

    Customer: points to toaster* “Put it in there.”

    Me: “In the toaster?”

    Customer: “Yeah.”

    Me: *reluctantly* “Alright.”

    (As I toast the cookie, the customer pulls out a cellphone and plays around with it.)

    Customer: “I’ll sell you this cellphone for $15.”

    Me: “Thanks, but I already have a cellphone.”

    Customer: “But then you’d have two cellphones!”

    Me: “I can’t afford another one, thanks.”

    Customer: *punching some buttons on cellphone* “Hey, what’s your number?”

    Me: “I’m sorry, I don’t give that out to customers.”

    Customer: “You’re a cute girl. I’ll show you a good time.”

    Me: “I already have a boyfriend.”

    Customer: “So?”

    Me: “Uh, no thanks.”

    (The cookie pops up from the toaster, which I put in a bag and take to the counter to give to the customer. That’s when two cops enter from the coffee shop’s front door and two cops enter from the coffee shop’s side door, surrounding the customer.)

    Cop: “All right, buddy, you’re coming with us.”

    Customer: *reaches for cookie and change* “All right, I just need to get my stuff.”

    Cop: “She’ll hold onto it for you. Just come outside now.”

    (The customer leaves coffee shop with cops, where he is handcuffed and taken away. Another cop comes back in to explain that he had been panhandling in all of the stores on our street, acting just as erratic as he had in our coffee shop. Several of the other store owners had alerted the cops after he left their businesses, and they followed the trail of weird to our coffee shop.)

    Pray She Doesn’t Order The Number Two

    | ON, Canada | Bad Behavior, Bizarre, Family & Kids, Health & Body

    (A woman and her two kids come in looking for the washrooms. An employee tells her that they are outside and around the corner, near the drive-through. She leaves to go find them.)

    Coworker: *to me* “Oh my God! Come see this!”

    Me: “Yeah?”

    (I walk over to the drive-through window and poke my head out. There, in the middle of the drive-through, is the woman holding one of her kids up horizontally as the child urinates on the drive-through in front of me while holding up several vehicles. She looks up and sees me, looks me straight in the eye the entire time, and finishes without a word.)

    Me: *to my coworkers* “I’m going for break.”

    Speedy Service For Slow Minds

    | PA, USA | Bizarre, Crazy Requests

    (A customer calls in about new speeds for internet service we offer. It’s 10 minutes before I am getting off from work and she has the wrong department. She also has a very thick Russian accent.)

    Me: “Tech support, this is [name]; how can I help you?”

    Customer: “Yeah, I have your mega max speed and I heard you have a faster connection that I can upgrade to now.”

    Me: “Yes, that’s correct: we have a 30Mbs service, a 75, and even 100.”

    Customer: “Okay, great, I want it, and I want you to credit me for the amount of time I didn’t have it.”

    Me: “Okay, I can transfer you to customer service department were they can help you get the new speed, but I am sorry; we cant give you a credit for service you didn’t have.”

    Customer: “But you had the service and I didn’t have it! I had to hear about it from a friend that the service was available. Why was I not made aware of this service? I want credit for the time I didn’t have it.”

    Me: “I understand what you’re saying, but the service has been out for about 5-6 months. We sent out letters and we put up banners and even commercials. You didn’t see anything in regards to the new service?”

    Customer: “No!”

    Me: “Okay, well I can help you get this new service. But, I am sorry we are not going to give you a credit for a service that was available to you and you just didn’t subscribe to it.”

    Customer: “Oh, well… I’ll get the credit. I’ll just talk to you manager. Transfer me to customer service, thank you!”

    (She didn’t get the credit.)

    Counting To Eternity

    | Birmingham, England, UK | Awesome Customers, Bizarre, Top

    (I am working on the tills, and pretty bored when a transaction equals £12.34.)

    Me: “That is…” *glances at screen* “…ha! One, two, three, four!”

    Customer: “What?”

    Me: “Sorry, twelve-thirty four… one, two three, four. It just made me smile.”

    Customer: “Wow! Has this ever happened before? That’s amazing.”

    (As I rarely work the tills, this is actually the first time this has happened to me.)

    Me: “This is the first time. We’ll remember this for the rest of our lives.”

    Customer: “This is an unbreakable bond!”

    Me: “Stronger than marriage, some would say!”

    Customer: “You can’t divorce out of this!”

    Me: “It’s eternal!”

    (By now another customer behind is staring at us like we are mad.)

    Customer: “I’m going to have to tell all my friends about this! Can you sign my receipt?”

    Me: *signs his receipt*

    Customer: *walks away, grinning*


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