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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Following Blind Orders

    | Los Angeles, CA, USA | Bizarre, Extra Stupid, Technology

    (I work in internal computer support. One afternoon I get a call from an older gentleman.)

    Me: “[Company] help desk. How can I help you?”

    Caller: “Make the information available. Do it.”

    Me: “What information do you need?”

    Caller: “Just do it!”

    Me: “I’m sorry; I need a little more context here. What are you calling about?”

    Caller: “The email said to call you and make the information available so I am calling you!”

    Me: “The information about what? What email are you referring to? What is the topic?”

    Caller: “I have no idea. I was just following orders!” *hangs up*

    Making A Queer Choice

    | NM, USA | Bizarre, Language & Words

    (I work in a call center. I am asking a customer to read out a serial number phonetically.)

    Customer: “…Q as in ‘Queer.’”

    (The customer passes for a moment.)

    Customer: “I’m sorry; I don’t know if that was politically correct. It means other things, right?”

    Me: *trying not to laugh* “Yes, sure. I can assure you it means other things.”

    Ask A Silly Question…

    | MO, USA | Awesome Workers, Bizarre, Books & Reading

    (I am in charge of our text service at the library where I work. We had a patron for a time who delighted in pranking us with odd or silly questions. We generally handle such instances in a very professional manner, but one evening when the patron texted in, I decided it was time to fight back.)

    Patron: “How do I get to the library?”

    Me: “The same way you get to Carnegie Hall: practice, practice, practice.”

    Patron: “Is there any way I can practice watching the live NFL draft in the library?”

    Me: “Nope. So sorry. Try [Local Bar].”

    Patron: “But I have a final test tomorrow.”

    Me: “Then [Local Bar] probably isn’t a great idea.”

    Patron: “Thank you for your generous advice.”

    Me: “Always thrilled to be of service.”

    Patron: “I accidentally whispered on the quiet floor of the library. What are the repercussions?”

    Me: “Death. There is no alternative. But on the bright side, your folks will probably get a hefty life insurance payout.”

    Patron: “Unfortunately no one has yet insured my life. However if you are interested I can arrange for payments.”

    Me: “Oh, that’s very sad. Maybe they don’t love you. You deserve parents who will put a price on your life.”

    Patron: “Touché, library person!”

    Me: *bows; exeunt stage left*

    Must Think They Were Dragonborn Yesterday

    | NB, Canada | Bizarre, Hotels & Lodging, Theme Of The Month

    Me: “Thank you for calling [Hotel]. How can I help you?”

    Caller: “My name is warrior… and I’m lost.”

    (Music plays in background, and the caller goes on about fighting and being lost.)

    Me: “Can I have your name, sir?”

    Caller: “My father was a paladin.”

    (At this point my coworker took the headphones to listen in. It was a prank call, and at least it was entertaining.)

    Number Of The Beastly Coincidences

    | Uckfield, England, UK | At The Checkout, Bizarre, Holidays, Money

    (I work in a small corner shop. It is Halloween and we’ve been busy on-and-off with kids making their way around the estate and trick-or-treating, and coming in to buy drinks. I’m approached by a kid I estimate to be in his early teens.)

    Me: “Hey, kiddo! Having fun?”

    Kid: “Yeah, not a bad haul so far. Just a bit thirsty; nobody hands out drinks!”

    Me: “No, I suppose they’re bulkier and more expensive, too.”

    Kid: “Yeah you’re probably right and th—” *sees the total on my screen* “Aww £6.67? Come ON! Could you give me a penny discount?”

    Me: “Er….

    Kid: “Guess my maths isn’t as good as I thought. I wanted it to be £6.66 for Halloween!”

    Me: “Well, I’m not authorised to give discount unless the items are damaged but [Similar Drinks] are a penny cheaper so you could swap out one of your [Original Items] if it really bothers you that much?”

    Kid: “Yes, please! One sec while I take this back and swap it!”

    (By this point there’s a small queue and the boy’s friends, who are waiting outside and clearly can’t hear what he’s doing but see him sprint back to the fridges, yell through the door for him to hurry up.)

    Me: “Okay, buddy! That’s now £6.66.”

    Kid: “Thanks! Can I get a receipt?”

    Me: “Sure, have a good Halloween!”

    (As the kid approaches the door he starts waving his receipt at his friends.)

    Kid: “Guys! GUYS! LOOK! Weirdest coincidence ever! I just grabbed some random drinks and the total was £6.66. How spooky is that?!”

    (The customer behind him turned to me and just raised her eyebrows!)

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