• Raise A Broken Glass To That Employee
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  • August Theme Of The Month: Best. Customer. Ever!

    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Left Their Brain In Their Other Lifestyle

    | Brea, CA, USA | Bizarre, Language & Words

    Me: “Thank you for calling [Company]. How may I help you?”

    Customer: “Yes, I would like to order a replacement statement.”

    Me: “Okay, sure thing. First to access your account, I’ll ask a couple of verification questions.”

    Customer: “Okay!”

    Me: “May I have your address please?”

    Customer: “Address? What you mean like, where I live?”

    Me: “Yes, sir?”

    Customer: *gives address*

    (After verifying my customer I then proceed to his request.)

    Me: “Okay, sir. I have your statements ready to be sent. Would you like it sent to the address on file or an alternate?”

    Customer: “I don’t live an alternative lifestyle.  I  just want my statements.”

    The Slippery Subject Of Price

    | NY, USA | At The Checkout, Bizarre, Food & Drink

    (A customer puts bananas on the conveyor belt at my till. I pick them up and type the

    number for the bananas in.)

    Customer: “Wait up. The bananas are [price] for one set of bananas, not [price] for one single banana.”

    Me: “No. We have no scales here so the price of fruit is per single item.”

    Customer: “You didn’t explain that fast enough so I’m not getting them.”

    A Real Humdinger Of A Solution

    | Bryan, OH, USA | Awesome Customers, Bad Behavior, Bizarre, Top

    (Even though I don’t work in this store anymore, I still have friends that do. I am there getting fabric with my daughter. The fabric area is in the middle of the store. We start to hear a bell ringing on the other side of the store. Every 30 seconds the bell rings, and goes on for a good five minutes.)

    Employee: *looking at me* “He doesn’t even bother to look up, just keeps hitting it!”

    Me: *calling across the store* “He is busy. He will be with you in a moment!”

    (The customer just looks at me, and dings the bell more. This time, he doesn’t stop, and just keeps hitting the bell for a solid two minutes. At this point, I’m angry, I have a headache, and the employee is too nice to do anything rude, so I walk across the store, and grab the bell right out from under the customer’s hand.)

    Me: *holding the bell* “I said he was busy.”

    Customer: “HEY! You took my DINGER!”

    Me: *walking away* “Yes. I am now in possession of your ‘dinger.'”

    (The employee is trying to hide his laughter as I come walking back with the bell in my hand. The customer is following me and yelling the whole time.)

    Customer: “I demand service! I’ve been here before and I want someone to help me!”

    Me: You will get help as soon as he is available to help you. He is busy with me right now.”

    Employee: “Sir, I’m the only person on this half of the store, everyone else is on break. If you can just wait a moment, when I’m done with her I will come help you!”

    Customer: *looking at me* “What is your name?!”

    Me: “[My Name]. I’m not sure why that matters to you.”

    Customer: “I’m talking to your manager!”

    Me: “I don’t work here.”

    Customer: “Then why did you take my dinger!”

    Me: “Because you pissed me off!”

    Customer: “I have the right to ding the dinger!”

    Me: “Yes, you do! But you abused that right! So I have now banned you. BANNED!”

    (He storms off. About 10 minutes later, he comes back with a manager.)

    Customer: “HER! See, her! She is the one that took my dinger!”

    Manager: “Sir, I do not know this woman. She doesn’t work here.”

    Customer: “She was rude to me!”

    Manager: “Sir, she has that right.”

    Customer: “I demand you fire her!”

    Manager: “Sir, seriously, I do not know who she is. She doesn’t work here!”

    (The customer stomps away. The manager looks at me and laughs as she starts talking.)

    Manager: “He told me he wanted to complain about a customer, and I didn’t believe a customer would complain about another customer! I’m so sorry! He is always so rude, but this is a new low even for him!”

    Me: “It’s all good. I did what I know everyone has always wanted to do, and it felt soooo right!”


    | WA, Australia | At The Checkout, Bizarre

    (I am having a pretty good day, with no bad customers. A middle aged customer comes up to my till.)

    Customer: “Mhhhhrmrrm.”

    Me: “… Okay. Would you like a bag?”

    Customer: “Mhhrrrrmrmr!”

    Me: “…  Do you have a rewards card?”

    Customer: “Mhhrrrrmrmr.”

    Me: *concerned* “Will that be credit or cash?”

    Customer: “HISSSSSSS!”

    (I jump back in surprise, but act as normally as possible for someone who has been spat on and hissed at.)

    Me: “Have a nice day!”

    Customer: “Mhhhhr!”

    Me: *to Boss* “What was that?”

    Boss: “Oh, she comes in here a lot. If you say the wrong thing she hisses at you.”

    (I transferred off tills very quickly after that!)

    A Lost Lost Cause

    | IN, USA | Bizarre, Crazy Requests

    (I work at a supermarket service desk. I have just clocked in when a customer comes up and I greet her and ask what I could do for her, per usual.)

    Customer: “Yes, I’ve lost my sunglasses. Has anyone turned them in?”

    Me: “Let me check for you, ma’am. What do they look like?”

    Customer: *irrationally irate and screams* “SUNGLASSES!”

    Me: “Yes, but what do they look like? Like, the color of the frames, or if they’re name brand?”

    Customer: “Oh, I don’t know! You don’t know if they’re back there? They’re like a tortoise-shell color, like the brown and black design!”

    Me: “Okay. Let me check for you.”

    (I check my drawer below my register and only see some reading glasses and a pair of children’s sunglasses.)

    Me: “I’m sorry, but they don’t seem to be here.”

    Customer: “Well, I left them in the restroom and they’re not THERE!”

    Me: “I’m sorry, ma’am. They’re not here at the moment, but if you’d like I can take your name and num—”

    Customer: “So you KNOW they’re not back there?”

    Me: “Yes. There are no sunglasses that fit your description back here, but if you’d—”

    Customer: “So. YOU KNOW!? You have that authority? Who are you? Who are you?! What’s your name?”

    Me: “I am [My Name], but yes, I’ve looked in any area your glasses may be and they’re not here.”

    Customer: “And you KNOW this?”

    Me: “Yes. If you’d like I can take your information down and we can call you if they are turned in. Sometimes items aren’t turned in until someone has finished shopping and—”

    Customer: “I know that! Do I seem stupid?”

    (She then walked off without giving me her information.)

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