Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

Say Neigh To Demanding Customers, Part 2

| Australia | Bizarre, Crazy Requests, Pets & Animals

(I work for a large adventure playground which is situated in a park. We are strictly a ‘no pets allowed’ establishment; however, the park is popular with dog walkers and is used for obedience and agility classes, so it is a common occurrence to have people come along with their dogs and get frustrated when we have to turn them away. In this situation I am overhearing one of my coworkers speaking on the phone.)

Coworker #1: “Yes, ma’am, I understand.”

(Pause.)

Coworker #1: “I’m sorry, ma’am, but our playground has a strict ‘no pets allowed’ policy.”

(Longer pause.)

Coworker #1: “I’m sorry to hear that, but we really can’t make exceptions.”

(Pause.)

Coworker #1: “Ye—” *pause* “But I—” *pause* “We—” *pause* “No, th—” *pause*

(This carries on for some time, until eventually my coworker seems to give up.)

Coworker #1: *speaking very loudly* “YES, MA’AM, I UNDERSTAND. I’M SORRY WE COULDN’T WORK THINGS OUT. HAVE A NICE DAY.”

(He hangs up the phone with force and drops his head to the counter.)

Coworker #2: “Another person wanting to bring their puppy in, huh?”

Coworker #1: “No. She wanted to bring her HORSE.”

Related:
Say Neigh To Demanding Customers

Not A Productive Conversation

| KS, USA | Bizarre, Language & Words

(We are a company that deals with international calls on a daily basis, though I personally don’t that often. I receive a call that goes directly to my phone, not through the main system.)

Customer: *unintelligible Spanish*

Me: “Hello? No hablo mucho español” *I don’t speak much Spanish*

Customer: “Hello?” *unintelligible Spanglish*

Me: “This is [My Name]. How can I help you?”

Customer: *very thick accent* You speak English, yes?”

Me: “Yes, I do.”

Customer: “Then let’s speak English.”

Me: “Sounds good! What can I help you with?”

Customer: “I had some questions.”

Me: “Okay? Is this pertaining to [Product]?”

Customer: “[Product]? Do you have a website?”

Me: “Yeah! It’s [website]!”

Customer: “Okay. okay. And you sell what again?”

Me: [Product]. Did you need help with something?”

Customer: “You have a nice voice.”

Me: “…”

Customer: “Would you give me your phone number?”

Me: *creeped out* “I’m sorry. I can’t give that information to you.”

Customer: “You don’t want to talk on the phone to someone in Spain?”

Me: “No.”

Customer: “No?”

Me: “No.”

Customer: “No?”

Me: “No. No es bueno para mi.” *It’s not good for me*

Customer: “Oh! You speak Spanish?”

Me: “Un pequeño” *A little*

Customer: “How wonderful! We could talk in Spanish and English over the phone!”

Me: “I’m sorry, sir. Was there something you wanted?”

Customer: “We could be private phone buddies if you’d like.”

Me: “No, I don’t think so.”

Customer: “You have such a lovely voice. And you seem very nice and beautiful.”

Me: “I’m sorry. Please do not call back unless you have questions about [Product]. Have a good day.” *hangs up*

Should Hold His Tongue

| England, UK | Bizarre

Me: “[Booking Office]. How can I help?”

Customer: “Yes, I’d like— Wait a minute. You’re the voice on the ‘on hold’ message!”

Me: “Yes, that’s right.”

Customer: “OH MY GOD! YOUR VOICE IS ANNOYING!”

Me: “Er… sorry?”

Banking On The Go(ing)

| Fairbanks, AK, USA | Bizarre, Health & Body

(While shopping I need to use the restroom, after going in I hear the following conversation:)

Other Occupant: “Yeah, I’d like to know why my bank charged me this amount. Huh? Hold on sweetie. I can’t hear you.” *puts phone on speaker* “What was that?”

Poor Customer Service Agent: “I need your account number ,ma’am, before I can look up anything.”

Other Occupant: “Oh, sure, it’s [number].”

Poor Customer Service Agent: “Okay, that charge was an excess transfer fee.”

Other Occupant: “Hold on.”

(The other occupant flushes the toilet.)

Other Occupant: *walking past* “So what is an excess transfer fee?”

Poor Customer Service Agent: “Um…”

(The worst part? She didn’t wash her hands as she left.)

Wish You Were Just Pulling My Leg

| Taylor, MI, USA | At The Checkout, Bizarre, Food & Drink

(I was working as a cashier when a customer comes up with a cart full of two-packs of turkey legs.)

Me: “Wow, these are pretty big; they make me think of renaissance festival turkey legs.”

Customer: “Yeah, exactly! I’m going to put them in my smoker. They come out just like that.”

Me: “Oh, sounds nice! Now I’m craving one!” *laughs*

Customer: “You are? I could give you one if you like!”

(I laugh it off as a joke and finish the transaction normally. However, a couple of days later, I see the customer return with a food container in the child seat of her cart.)

Customer: “Oh! I was hoping you were working this shift again. Guess what I brought you!”

(She opens the container and pulls out a whole turkey leg, smoked so much it’s falling off the bone she’s holding it by.)

Customer: “I brought you one like I said!”

Me: *surprised* “I… uh? Thank you, but… I really can’t take it!”

Customer: “No, it’s okay. I have plenty. You saw. You said you wanted one right? Take it!”

(I continue to politely refuse while she literally shoved the turkey leg at me, it’s falling apart on my belt and getting grease everywhere.)

Me: *desperate* “I can’t eat on the job. I could get in trouble!”

Customer: “Oh, well… I’ll just leave you it here for it later then.”

(She puts the turkey leg right on the belt and hurries off like nothing happened, leaving me to clean up the greasy mess. It was a nice gesture but an odd one at that!)

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