November Theme Of The Month: Black Friday!

Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

One Pint Of Stubbornness

| Scotland, UK | At The Checkout, Bizarre, Food & Drink, Money

(I work in a small independent pub which is near to several large chain pubs. As a result, people are sometimes put off by the fact we have slightly higher drink prices. Guinness is among one of the most expensive drinks we sell.)

Me: “Hi, sir, what can I get for you today?”

Customer: “Hi there. Can I have a pint of Guinness, please?”

(I go and pour half of his pint, before returning to charge him for it.)

Me: “That will be £3.90 please.”

Customer: “What?! That’s outrageous, you can get it for £3.40 across the road!”

Me: “I understand that. Unfortunately, as we are an independent pub, we cannot afford to match the prices of the larger chains, especially with the high buy in cost of Guinness.”

Customer: “Well, can’t you make it cheaper? It’s just absurd!”

Me: “No, I have absolutely nothing to do with the prices I’m afraid. We do have [large selection of other drinks] for a lot cheaper if you’d prefer.”

Customer: “No, I’ll have the Guinness, but that’s unacceptable! How can you charge that much?! I wouldn’t work somewhere that charges so much. It’s ridiculous!”

(I keep trying to explain to him why it is so expensive and offer him alternatives but with no success. He does however pay for his drink, and I place it in front of him.)

Customer: “It’s not that I can’t afford £3.90; I can!” *shows me the money in his wallet* “But it’s the principle! Just ridiculous. Where is your sink?”

Me: “Excuse me?”

Customer: “Your sink! I refuse to drink something that costs so much; it’s going down the drain!”

Me: “Sir, you’ve already paid for it. There is really no need for that.”

Customer: “Fine! I’ll chuck it down the toilet, then. I refuse to pay that much for a drink!”

(The customer then went to the bathroom and came back seconds later with an empty pint glass, ranting loudly about high prices and how we were all c***s for charging that much. I would understand if he’d refused to pay for the drink as some people do, but paying for it to chuck it down the toilet?)

Any Given Sundae

| Perth, WA, Australia | At The Checkout, Bizarre, Food & Drink

(I’m working drive-thru at a well known fast food place.)

Customer: “I’d like one large chocolate sundae, and one large sundae with chocolate or caramel on the bottom and chocolate or caramel on the top with extra chocolate or caramel. It doesn’t matter which one.”

Me: “So two large sundaes wi—”

Customer: “No, you’re not listening to me. One large chocolate sundae. One large sundae with chocolate or caramel on the bottom and chocolate or caramel on the top with extra chocolate or caramel. Either one.”

Me: “Okay. So in total you have tw—”


Manager: *signalling to me that the customer wants just one*

Me: “So you want one large sundae with chocolate on the bottom and caramel on the top with extra sauce?”

Customer: “YES. That wasn’t so hard, was it?”

Gonna Party Like Its 1595

| Australia | At The Checkout, Awesome Customers, Bizarre

Me: “Okay, that’s $15.95.”

Customer: “I remember 1595. ‘Twas a good year; Hastings was a changed place, that’s for sure.”

Me: “And the maidens were young and fair?”

Customer: “Yep. The biggest news story was these two young people who got married but succumbed to a tragic murder-suicide. And some young ‘un going by the name Shakespeare was top of the charts. Yep, an interesting year for sure!” *wanders off with his purchase*

Doesn’t Understand The Custom Part Of Customer, Part 5

| VT, USA | Bizarre, Crazy Requests, Extra Stupid

(I work at a somewhat upscale clothing store. Lately customers have been coming in and refusing to even acknowledge my greeting, let alone let me help them.)

Me: “Hello, welcome to [Store]. What can I help you find today?”

Customer: “I’m not telling you what I’m looking for.”

Me: “Okay. If you need anything let me know.”

(Customer proceeds to look around for about 20 minutes. I check on her several more times. She lets on that she is looking for something specific to wear to a graduation. She will not tell me what it is.)

Customer: *leaving* “Well, I guess you just don’t carry cardigans anymore!”

Me: “Yes, we do! They are right here on this table! What size or color would you like?”

Customer: “White, medium.”

Me: “That was pretty fast, right?”

Customer: “Sorry, I just didn’t want you to try to SELL me anything.”

Me: “Then why are you shopping?”


Doesn’t Understand The ‘Custom’ Part Of Customer, Part 4
Doesn’t Understand The ‘Custom’ Part Of Customer, Part 3
Doesn’t Understand The ‘Custom’ Part Of Customer, Part 2

Knows How To Press The Good Buttons

| NY, USA | At The Checkout, Bizarre

(I’m working as a cashier at a popular fast food restaurant and have had a pretty rough night so far. I’m just finishing up an order on a young lady when I notice a button from a TV show I like on her purse.)

Me: “Oh, you like [TV Show]?”

Customer: *gives me a deer in the headlights look* “…The TV show?”

Me: “Yup.”

Customer: *a freaked out look starts to form*

Me: *points to the button on her purse after seeing the freaked out look* “You have a button with the main character’s face on it.”

Customer: *looks at her purse and calms down* “Oh! For a second I thought you could read my mind.”

Me: *laughs* “Oh, if I could read minds I would not be here. I would go play poker and win all the money!”

(The customer laughed too and we talked briefly about the show before she went to wait for her food. I continued to go on with my shift in much higher spirits. It’s rare, but getting customers that are able to cheer me up, is a blessing on bad shifts.)