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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Should Have Released The Booking

    | Fort Collins, CO, USA | Bizarre, Health & Body, Hotels & Lodging, Rude & Risque, Theme Of The Month

    (The phone rings at about 4 am.)

    Me: “Thank you for calling [Hotel]. This is [My Name]. How may I help you?”

    Caller: “Yes. I need to place a reservation for Monday, checking out Wednesday.”

    Me: “Absolutely. Let me check the rates for those nights.”

    (We continue our conversation; he is booking a room normally enough until I ask for credit card information.)

    Me: “Okay, you’re all set. I just need a credit card to hold the room.”

    Caller: *sounding a little taken aback* “Oh, yes… of course… Let me get my card for you. Hold on.”

    (This is followed by two minutes of muffled sounds.)

    Caller: *clearly out of breath* “Okay, sorry, had to go upstairs. Hang on, let me grab it.”

    Me: “Umm. Okay.”

    (Another 45 seconds of muffled panting.)

    Caller: “All right. Got it.” *gives me the number* “So… have you ever just, you know, needed a release?”

    Me: *pretending to not hear the question* “I’m sorry.? What was that?”

    Caller: “Okay. Thanks for all your help!” *hangs up*

    (He never showed up or called to cancel and his credit card info was expired.)

    Hopefully Customers Like This Aren’t A Dime A Dozen

    | Springfield, MO, USA | Bizarre, Rude & Risque, Theme Of The Month

    (I work at the customer service desk, where we also sell helium-filled party balloons. A customer approaches my desk.)

    Customer: “Can I get a balloon with no air in it?”

    Coworker: “Okay, that’s 10 cents.”

    (He gives me a dime and takes the balloon and leaves. He comes back shortly.)

    Customer: “Do you have any bigger ones?”

    (I think this is weird, but I decides to help out instead of question.)

    Coworker: “Okay, I think this one looks bigger.”

    (He gives me another dime and leaves. Sometime later, he returns.)

    Customer: “Are you sure this is the biggest you have?”

    Coworker: “Yes, sir.”

    Customer: “Okay, I’m going to say it. Do you sell condoms without any of that goo on it?”

    You’re Through To The Fee Line

    | Scottsdale, AZ, USA | Bizarre, Pets & Animals, Tourists/Travel, Transportation

    (I do quality assurance for a travel agency. My job is to monitor the calls to make sure that the agents are being honest with the members. One day, I’m listening to a member asking questions about booking a cruise. Most of them are pretty standard, and then I hear this:)

    Agent: “Now that I have your cruise all booked for you, do you have any other questions for me?”

    Member: “Just one, and it’s very important. Does my cat need a passport?”

    Agent: “Ummm…”

    Fortune Favors The Foretold

    | USA | Bizarre, Books & Reading, Theme Of The Month

    (A customer walks up to bookstore counter. Our bookstore isn’t very big, and it doesn’t have a lot of employees, but a lot of regulars.)

    Me: “Are you having trouble finding any books?”

    Customer: “I need my fortune told!”

    Me: “I’m sorry. This is a bookstore. We don’t do fortune telling.”

    Customer: “I need my fortune told!”

    Me: “Again, we don’t do fortunes. But if you need to find a book, I can get someone to help you.”

    Customer: “I NEED MY FORTUNE TOLD!”

    (At this point I realize it’s easier to give the customer her fortune, real or not, than to try to explain that, no, this is not a fortune telling area.)

    Me: “Okay, okay. Give me your hand.”

    Customer: “What? Really? Oh, thank you. Thank you!”

    (Customer eagerly gives me her hand, palm up. I stare intensely at it, tracing each line and muttering to myself.)

    Me: *looks up* “Your future…”

    Customer: “YES!?”

    Me: “Your future is uncertain.”

    The Art Of Ordering Without Ordering

    | Olympia, WA, USA | At The Checkout, Bizarre, Extra Stupid, Food & Drink

    (I work in a restaurant and we have three kinds of shakes available: vanilla, strawberry and chocolate.)

    Me: “What can I get for you today?”

    Customer: “I would like a large chocolate shake, but without the chocolate.”

    Me: “You mean; you want a vanilla shake?”

    Customer: “Did I say I wanted a f****** vanilla shake? I said I want a CHOCOLATE SHAKE WITHOUT THE CHOCOLATE! Are you new or something?”

    Me: “No, I’ve been working here for six months. How do I make a chocolate shake without the chocolate?”

    Customer: “Ah, so, you’re f****** stupid?! You weren’t trained at all. I WANT A CHOCOLATE SHAKE WITHOUT THE CHOCOLATE, YOU UNEDUCATED LITTLE S***! My three-year-old could do your job better!”

    Me: “Okay, your total is $2.50.”

    (Customer throws the money on the table.)

    Customer: “That’s what I thought. I just have to repeat myself to you idiots.”

    (I made her a vanilla shake and handed it to her. She drank it at the table and didn’t complain at all about it.)

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