Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

No Button To Get Out Of This One

| San Antonio, TX, USA | Bizarre, Theme Of The Month

(I’m in an arts and crafts store where they wear white polos and green aprons, wearing my light blue local theme park uniform. I’m approached by a foreign customer.)

Customer: *heavy Indian accent* “Can you show me where the buttons?”

Me: “Oh, sorry, I don’t work—”

Customer: “BUTTONS. Can you show me where the buttons?!”

Me: “I could grab an employee.”

Customer: *stares at me expectantly*

Me: “Uhhm. Right this way.”

(I proceed to show him where I was pretty sure the buttons were. He thanks me and I walk off. Figure it was easier than the truth!)

Couldn’t Wait For An Actual Waiter

| Green Bay, WI, USA | Bizarre, Crazy Requests, Food & Drink, Theme Of The Month

(After classes my friends and I decide to stop and get something to eat. We are making our way through the restaurant to a table. I’m bringing up the end of the line.)

Customer: *as he grabs my arm in a punishing grip* “My friends and I have been waiting for our coffee for over 20 minutes. You had d*** well better get it for us right now or the next time I see you I’ll make d*** sure you regret it!”

Me: *scared he might hit me* “S-sure.”

(He finally lets me go and I go looking for a manager.)

Me: “The guys at that table told me that they’ve been waiting for over 20 minutes for their coffee and they’re REALLY mad.”

Manager: “Why did they talk to you about it?”

Me: “I have no idea.”

I Do Work Here, Does Not Work Here

| Perth, WA, Australia | Bizarre, Extra Stupid, Theme Of The Month

(I am working in a popular clothing store chain. I notice a woman browsing so I approach her.)

Me: “Hi there. Can I help you find anything?”

Her: “Oh, that’s very kind of you, but I’m sure I can flag down a staff member soon.”

Me: “I am a staff member.”

(She looks at me, somewhat shocked.)

Her: “You?! You don’t look like you work here at all!”

(I laughed and showed her my store ID. She blushed and apologised profusely. This actually happened on numerous occasions over the time I worked there. Every staff member looked quite similar: bleached blonde hair, long fake nails, tight, revealing clothing, and sandals or heels. Then there was me: naturally dark blonde, wearing the most subtle and body covering clothing the store carried, and sneakers. It was no wonder!)

Unable To Deconstruct Their Reasoning

| ON, Canada | Bad Behavior, Bizarre, Theme Of The Month

(I am working a summer job as an administrative assistant on a construction site. As part of my job, I go into a major office supply store for supplies quite often. Working on site I always have to wear a day-glo reflective shirt, jeans, and work boots, obviously a very different uniform than any retail store. Also, I would usually be very dusty because of the conditions on the work site.)

Customer: “Excuse me, where can I find the binders that are on sale?”

Me: *ignoring her because I think she’s talking to a nearby employee*

Customer: “Excuse me!” *grabs my shoulder*

Me: *jumping back* “Uh…”

Customer: “Oh, do you not work here?”

Me: “Obviously not.”

Customer: “No need to be rude!”

(Another time, same store. Standing in line at the check-out, a customer in front of me wants to make a return. The cashier has to call the manager.)

Cashier: *calls manager over speakers*

Customer: *clears throat and looks at me*

Me: *ignores her*

Customer: *clears throat again, loudly*

Me: “Uh… yes?”

Customer: “Why are you just standing there? I need to make a return.”

Me: “That is precisely why I’m standing here. I’m waiting for you.”

Customer: “You’re just standing around while the cashier needs your help?! I don’t have all day, you know!”

Me: “Oh. I don’t work here.”

(The manager arrives, does the transaction, and the lady leaves.)

Cashier: “You’re obviously wearing construction clothes. Why would anyone think you work here?”

Me: “I honestly could not tell you. But this is not the first time it has happened.”

(By the end of the summer, about 80% of the time I went to that store, a customer would mistake me for an employee. It became a running joke between me and the store staff.)

I Used To Work Here, Does Not Work Here

| NJ, USA | Bad Behavior, Bizarre, Theme Of The Month

(I’m currently shopping at a department store. I did in fact work in this store… more than ten years ago. Since then it has renovated twice, totally reorganizing the layout and expanding the tiny grocery section to nearly full supermarket size, but because I shop there so often I know my way around. I also have long hair, for a male, that I keep well washed and trimmed in a ponytail.)

Customer #1: “Excuse me, I know you don’t work here, but do you know where [products] are?”

Me: “Last I saw them, they were down just on the other side of the produce stuff.”

Customer #1: “Thank you!”

(Another customer approaches after this exchange.)

Customer #2: “Wait, you work here?”

Me: “Not for about a decade, no.”

Customer #2: “Then why did you help her?”

Me: “Because she asked and I knew?”

Customer #2: “Well, that’s horribly rude of you! You’re taking away the jobs of the people that still work!”

Me: “No, I was saving someone the hassle of either finding an employee, or buzzing for one and having to wait.”

Customer #2: “That’s still the employees’ job! And what, you quit a decade ago and you’re still not working?!”

Me: *laughing at this point* “Are you serious? WHY would you think that?!”

Customer #2: “That ridiculous hair of yours, for one. You look like a slob!”

Me: “Funny, that’s not what the CEO of the company said when he was congratulating me on my promotion to the manager of the shipping department where I work now. Now, do YOU need help finding anything? Or can I get back to getting my groceries?”

(I’m not sure whether she was more astounded by the fact that I ‘dared’ talk back to her, or that I was calm yet laughing the whole time, but she was still giving me a death glare when I went to go about my business!)

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