Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • The Offer Is Sub-Standard
    (1,744 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Scary Movies

    | Bloomington, IN, USA | Bad Behavior, Bizarre, Theme Of The Month

    (We have a semi-regular that’s fairly creepy, but always super chatty. One night, as I’m cleaning the popcorn popper, he comes up to concessions without my noticing. One of my coworkers gets my attention and I go to help him.)

    Semi-Regular: “I was thinkin’ about scarin’ you, but he got your attention before I decided.”

    Me: “Oh, I don’t scare easily.”

    Semi-Regular: “Clearly you don’t know me very well.”

    Sugar And Spice And Naughty And Nice

    | Bloomfield Hills, MI, USA | At The Checkout, Bizarre, Food & Drink, Health & Body, Movies & TV

    Customer: *after purchasing tickets and popcorn* “And I need to get my husband a drink. Give me a bottle of water. Or… what do you have that’s not naughty?”

    Me: “Um, naughty like… ‘sex on the beach?’”

    Customer: “No. Just without any high-fructose crap. Saccharine is fine, aspartame isn’t…”

    (She begins to look at the options in our cooler as her husband, wearing a ‘live free or die’ hat, enters.)

    Customer: “Get something to drink. Something not naughty.”

    Customer’s Husband: *to me* “You got Coke products?”

    Me: “Yes. We have fountain drinks which have HFCS, and the bottled drinks are all cane sugar. So they aren’t, um, quite as naughty.”

    Customer: “Oh, he’ll just have a bottle of water.”

    Me: “Okay. So that’s two bottles of water? One for him and one for you?”

    Customer’s Husband:  ”I think I’ll have a Cherry Coke.”

    Customer: “Cherry Coke? What are you, 12?”

    Customer’s Husband:  ”We’re at a movie!”

    Customer: “But it’s NAUGHTY!”

    Customer’s Husband:  ”Fine. Make it a small.”

    Customer: “Well, I’ll be in the theater while you’re getting diabetes! WITH MY WATER!”

    (I prepare the Cherry Coke for him and ring it up.)

    Me: “Live free or die, man. Here’s your drink.”

    The Not So Smooth Path To A Smoothie

    | Charlotte, NC, USA | At The Checkout, Bizarre, Food & Drink

    (I work at a coffee shop that also sells smoothies. On the smoothie menu board there is a note saying all smoothies come with a banana, protein, etc.)

    Customer: “Hi, I’d like two strawberry smoothies and these bananas please.”

    Me: “Sure thing. Would you like a bag for your bananas today?”

    Customer: “No, could you actually add them to the smoothies for me?”

    Me: “All smoothies come with a banana. Did you want to add an extra banana?”

    Customer: “Oh, no, I thought the sign meant we had to purchase our own bananas for the smoothies.”

    (I give him a refund for the bananas and he leaves happily while my crew and I try to hold back laughter.)

    The Art Of Listening Is Out Of Print

    | Sacramento, CA, USA | Bizarre, Extra Stupid

    (A customer approaches me, holding a USB drive.)

    Me: “Hello! Got some printing to do today, I see. From your USB drive, there?”

    Customer: “Hello! I need to print something from my USB drive!”

    (I assume she didn’t hear all of what I said, hence repeating the bit about the USB drive, and continue.)

    Me: “Alrighty, no worries! We’ll go over to the PC here and print. Will it be black and white, or color printing?”

    Customer: “Black and white, and then I need to fax the pages.”

    Me: “Sure thing! I’ll print them for you, and then you can use our self-serve fax machine by the wall there.”

    Customer: “Okay!”

    (The customer accepts her copies, and then continues to stand and look at me.)

    Me: “So, you’re all set! Here’s your USB drive back.”

    Customer: “I need to fax these.”

    (By now I’m beginning to notice a trend. Apparently the customer doesn’t pay any attention to what I’m saying even when she’s asked a question.)

    Me: “The fax machine is self-serve, ma’am, and it’s by that wall there. We also keep pens by the fax machine if you need to use one.”

    Customer: “Oh, okay! But… have you got a pen I can borrow?”

    (I repeat myself. Again.)

    Me: “Ma’am, the pens are next to the fax machine which is by that wall. Just walk right down this counter and you’ll see the machine.”

    (The customer sends her fax, then comes back to pay.)

    Customer: “Can I check out here?”

    Me: “Sure! Your total today is [price].”

    (Just to be safe, I rephrase the total and repeat it to her, given how much attention she paid to everything I said before.)

    Me: “That’s [total].”

    (The customer puts her purse on the counter and rummages around a minute.)

    Customer: “Wait, how much did you say it was?”

    Selling Out Is Selling Out

    | OH, USA | Awesome Customers, Bizarre, Extra Stupid

    (I work in an electronics store that has been having a huge sale on TVs. One customer calls asking about a model that we just sold out of.)

    Me: “I’m sorry, sir. We’re sold out of that model right now.”

    Caller: “Oh, that’s too bad.”

    (At this point I hear a noise in the background. It sounded like someone shouting.)

    Background: “What’s wrong?”

    Caller: “They don’t have any.”

    Background: “Why not? It’s in the ad!”

    Caller: “They sold out.”

    Background: “What?! Why did they do that?”

    Caller: “Why did the- What?”

    (He makes several noises, as if he’s struggling to understand her question. He apparently fails.)

    Background: “Why did they sell them all?”

    Caller: “Seriously? That’s what they DO! They sell things!”

    Background: “ALL of them?”

    Caller: “YES!”

    Background: “Well, that doesn’t make any sense!”

    (This goes on for another 10 MINUTES, and I am unable to will myself to hang up. Three coworkers and two managers have also picked up the line and listen as well, before the call abruptly drops, much to everyone’s disappointment.)

    Page 25/132First...2324252627...Last