Featured Story:
  • A Caffeinated Christmas Miracle
    (2,730 thumbs up)
  • Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Car Free And Care-Free

    | Norway | Bizarre, Crazy Requests, Top

    (I’m female and work at a smaller car rental business. I’ve had my fair share of bizarre customers, but this one takes the cake.)

    Caller: “Hello! I would like to rent a car!”

    Me: “Of course! We have many different cars. Got any idea of what size you need?”

    Caller: “No, just the smallest and cheapest car you have, for one day only.”

    Me: “Okay, then. The price is [price]. Remember to bring a credit card and a driver’s license when you come to pick it up.”

    Caller: “My own?”

    Me: “Um yes. Your own credit card and driver’s license.”

    Caller: “But I don’t have a license!”

    Me: “Well, if you lost it, you can swing by the nearest police station. They can print out a valid replacement.”

    Caller: “But I don’t have one!”

    Me: “Oh, I’m sorry. I can’t help you then. You need a license to drive a car in Norway.”

    Caller: “IT’S JUST A RENTAL CAR!”

    Me: “Yes, but it’s still a car, and you drive it on roads. Therefore, you need training and a license.”

    Caller: “Are you making fun of me?! Are you stupid?! I want to talk to a man!”

    Me: “I’m sorry, sir, but there are no men working here. There are just two girls here at work.”

    Caller: “This is an outrage! I know the law, and a rental car is not a real car! It’s like a bumper car! You know, like the ones in a theme park! You don’t need a license for that!”

    Me: “Um, what?!”

    Caller: “Yeah! I bet you didn’t know that! It’s okay, you’re a girl. I don’t expect girls to know things like that. I just need a car I can have some fun with. You know, drive around in circles and such.”

    Me: “I’m really sorry, sir. But may I suggest [theme park]? They have bumper cars. You can even crash them into things.”

    Caller: “Seriously?”

    Me: “Yup. It’s way cheaper than renting a car.”

    Caller: “Thank you! I just love driving in circles!” *hangs up*

    Driving Miss Crazy, Part 3

    | Askim, Norway | At The Checkout, Bizarre

    (I work in a supermarket. This particular day, an old lady who is a regular customer comes in. She’s just paid for her groceries.)

    Customer: “Oh, I can’t get home. You have to help me.”

    Me: “Sure, we can call you a taxi. That’s no problem.”

    Customer: “NO! Don’t call a taxi! It’s too expensive! I live on welfare!”

    Me: “Who else should we call?”

    Customer: “I live on welfare. I can’t afford a taxi! It’s too expensive!”

    Me: “Okay, is there anyone else we can call?”

    Customer: *ignores me* “Oh, how am I supposed to get home now?”

    (It’s only fifteen minutes before we close, so I talk to my colleagues about this, and we agree that the quickest and simplest solution is for me to drive her home in my own car. We get to the nursing home where she lives, and I help her bring the groceries to her room.)

    Me: “Okay, there we are. Take care now.”

    Customer: “Oh, thank you very much for your help! That was very kind.”

    (This is the first time I’ve ever heard her say anything nice.)

    Me: *closing door*

    Customer: “YOU DRIVE LIKE A PIG!”

    Related:
    Driving Miss Crazy, Part 2
    Driving Miss Crazy

    Things Every Employee Must Grow Accustomed To

    | Vancouver, BC, Canada | Bizarre, Food & Drink

    (While putting out some stock in the organic produce section of a small grocery store, I get asked this question by a well-to-do customer his early thirties.)

    Customer: “Is this all your organic stuff?”

    Me: “Yep, everything on this wall.”

    Customer: “Great! What about the rest of the produce? Is it safe to eat?”

    Me: “Yeah, they might have just used pesticides and whatnot on them.”

    Customer: “Yeah, but are they still grown on trees, or are they all made in a factory?”

    Me: “No…they’re all still grown on trees and in fields.”

    Customer: “So, they’re all still grown on trees and stuff?”

    Me: “Yep.”

    Customer: “Great! Thanks!” *walks off*

    (Another customer has heard our conversation and turns to me.)

    Another Customer: “They don’t pay you nearly enough, do they?”

    Mad As A Bull In A China Shop

    | Long Island, NY, USA | At The Checkout, Bizarre

    (At our china shop, we’re having our biggest sale of the year. This requires me to manually lower the prices on items. I’m dealing with an incredibly rude and snappy customer, who is causing quite a line to build up behind her.)

    Customer: “That was supposed to be $4.97, NOT $9.99!”

    Me: “I know ma’am, that’s why I’m adjusting the price. See?”

    (This continues until the grumpy customer has been completely rung up. She then returns a few minutes later, receipt in hand.)

    Customer: “You charged me $10.99 for this plate! The sign outside says $6.97!”

    Me: “I’m sorry, the owner keeps marking down prices, and as the lower price wasn’t on your item, I didn’t realize it should have been less. Here, give me your receipt and card and I’ll refund you the difference.”

    Customer: “Well, you should know all the prices and be more careful! This place always rips me off!”

    Me: “Here’s your receipt. I’ve credited your account. Can I have the next customer, please?”

    Customer: *suddenly pleasant tone* “Thank you so much!”

    (I help the next customer.)

    Customer: “I really appreciate it!” *in a more aggravated tone* “Good luck with the sale!” *even more upset* “Keep smiling!” *yelling on her way out the door* “HAVE A SPARKLING DAY!”

    In Her Own Inbred World

    | Glen Rock, NJ, USA | Bizarre, Love/Romance

    (I have a tattoo in memory of my cousin who passed away. We were really close. I always get people asking me about it, but this one is by far the worst.)

    Me: “Have a nice day!”

    Customer: *grabs my wrist and looks at my tattoo* “Who’s Johnny?”

    Me: “He’s my cousin.”

    Customer: “Oh! I wanted to marry my cousin once. I was in love with him.”

    Me: “Oh…well…it’s not like that.”

    Customer: “It’s okay, because he’s my second cousin.”

    Me: “It’s not like that. My cousin passed away. I got this tattoo to remember him. I’m not in love with him.”

    Customer: “Oh, that’s nice. I should have married my cousin…” *walks away*

    Page 125/152First...123124125126127...Last