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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    No Good Deed Goes Unthreatened, Part 2

    | Durham, NC, USA | At The Checkout, Bizarre, Money

    (I work for a cosmetics store. We’re collecting donations for a popular women’s charity. However, as I am not well off, and cannot donate more than a dollar or two here or there myself, I mention it very casually and do not think badly of those who do not donate, or donate small amounts.)

    Me: “Okay, so your total is $x.xx. Would you like to round up your purchase for the charity we are supporting today? No obligation!”

    Customer #1: “What does that mean?”

    Me: “Oh, we’re supporting [Charity] for this month, so I’m just asking everyone if they would like to contribute any amount, even a few cents. No obligation, like I said, I have to ask each customer. I was asking if you wanted to contribute a few cents to round up your purchase to the nearest dollar today.”

    Customer #1: “So, I look like some kind of sucker to you, I guess? I look like I have a goldmine just flowing out of my pockets? No, I will not be donating today. Thank you for the guilt trip!”

    Me: “Alrighty, no problem. Your total is [total].”

    Customer #1: “No. You tacked on a donation. I want the exact itemization of my purchase!”

    Me: “Okay, ma’am.”

    (I proceed to go over each item and add it up on a calculator, plus sales tax. Eventually, Customer #1 is satisfied. She’s still standing around, but I move on to the next customer, Customer #2.)

    Me: *to Customer #2* “How are you, today?”

    Customer #2: “Fine, dear. Also, I’d like to donate 10 dollars towards [Charity] today.”

    Me: “Thank you, Ma’am! And please take this gift as a thank you for your contribution!”

    Customer #1: “Hey! Why does she get something for free and I didn’t?”

    Me: “Ma’am, she made a donation towards [Charity], and we have free gifts for those who contribute certain dollar amounts. It’s on the signs in front of the register.”

    Customer #1: *throws a penny at me* “I donated. Now give me the [ten dollar donation gift]!”

    Me: “I am sorry, but that is for customers who contribute $10.00 or more towards [Charity]. I can’t give you this item for a penny contribution, although we do appreciate the donation.”

    Customer #1: “Well, I donate several thousands of dollars to [Charity] every year! Give me the free gift!”

    Me: “Ma’am, I am sorry, but donations that will earn you this gift must be made at this store. I apologize, but you can’t have this gift without a donation for the requisite dollar amount.”

    Customer #1: “Give it to me!”

    Me: “I’m sorry, but this item is only for customers who make this certain donation amount. It’s a gift we give as a thanks for the donation towards [Charity].”

    Customer #1: “You know what? That’s fine! Jesus will punish you! He will send you to Hell for being so greedy!” *walks away singing ‘Amazing Grace’*

    Related:
    No Good Deed Goes Unthreatened

    Stamping Feet Over A Stamp

    | Copenhagen, Denmark | Bizarre, Food & Drink

    (I work at a chain coffee shop. We have a deal where you pay for ten coffees beforehand, to get them at a lower price. Each time a customer orders a coffee, we mark their card with a stamp.)

    Me: “Hi, what can get for you today?”

    Customer: “A cappuccino to-go.”

    (She hands me her card, I stamp it, and hand it back to her.)

    Customer: “Y-you can’t be serious.”

    Me: “Excuse me?”

    Customer: “This can’t be true!”

    Me: “What seems to be the problem?”

    Customer: “This stamp! It’s looks terrible!”

    Me: “I’m sorry, ma’am, I guess it could use some new ink. They do tend to vary in size, from what I’ve seen before.”

    Customer: “This is so unprofessional! I cannot believe you would actually do this to me! I want to see your manager!”

    Me: “I’m afraid my manager is not in today, but feel free to write her an email about your complaint, or come in tomorrow.”

    Customer: “I WILL! Someone needs to put a stop to this outrage!”

    Me: “I’m very sorry, ma’am. Would you still like your coffee?”

    Customer: “No! I am never buying coffee here again! I am going to have you fired for this! Now take off my stamp!”

    His Story Isn’t Rat-ified

    | Boston, MA, USA | Bizarre, Criminal/Illegal, Hotels & Lodging, Pets & Animals, Top, Wild & Unruly

    (I am waiting to check in to a small hotel. When I walk up to the front desk, the concierge is answering the phone. The speaker is loud enough that I can follow most of the conversation.)

    Concierge: “Hello, front desk.”

    Caller: “There’s a squirrel in my room!”

    Concierge: “A squirrel in your room? Please be careful, sir. We’ll send someone along right away to remove it.”

    Caller: “Better hurry, it’s a big one! It opened the window!”

    Concierge: “Sorry, did you say the squirrel was able to open the window?”

    Caller: “Yeah, with its little hands!”

    Concierge: “You should leave your room right now and we’ll send someone along.”

    Concierge: *over the radio* “Security to room [number] to remove a squirrel, please.”

    (I check in. As I do so, the concierge is very flustered and apologetic about the squirrel issue.)

    Security: *radio* “Uh, front desk, this ain’t a squirrel.”

    Concierge: “What? What is it?”

    Security: “A raccoon. And the windows sealed shut.”

    (My spouse works in animal control and I know we’re in an area that has a rabies problem, so I feel the need to speak up.)

    Me: “There’s a rabies risk here, so you should really call animal control.”

    Concierge: “Okay, I’m gonna—”

    Security: “Also, this guy’s drunk as s***, and he’s telling me the raccoon is his pet cat.”

    Concierge: “F*** it. I’m calling the cops.”

    (Luckily, the raccoon was healthy, but the unfortunate hotel guest was deemed drunk, disorderly, and in possession of a local zoo’s stolen raccoon!)

    Wasteland Not, Want Not

    | Ottawa, Canada | Bizarre

    Me: “…and would you like to put a three year warranty on this product? It protects it with us so you don’t have to deal with the manufacturer. ”

    Man: “Three years? I only plan on using this until December!”

    Me: “Oh, okay. Are you moving or something?”

    Man: “Uh, no. Didn’t you hear? The world is going to end in December. Your warranty is useless! You’re just trying to get more money out of me while we still have a system of value! I see what you’re doing!”

    Me: *speechless*

    Man: “You won’t survive long in the wasteland.”

    Me: “Uh huh. You have a nice day, sir.”

    Be The Change You Wish To See

    | Rochester, NH, USA | Bizarre, Money

    Me: *ringing up a customer’s items* “How are you doing today?”

    Customer: “That milk was supposed to be $1.79, not $1.89.”

    Me: “I’m sorry, sir. Let me have someone run a price check on that.”

    (My coworker comes over and takes the milk to check the price.)

    Coworker: “He is correct; the milk is $1.79.”

    Me: “Thank you.” *reduces price on milk* “Alright, sir. That’ll be $4.75.”

    (The customer hands me a five dollar bill and starts walking away.)

    Me: “Sir, did you want your change?!”

    Customer: “Nope!” *walks off*

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