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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Social Insecurity, Part 2

    | USA | Bizarre

    (I am working a counter at a carry-out pizza place when this happens. Note: we use phone numbers to identify orders.)

    Me: “Hi, how can I help you?”

    Customer: “I want to order a pizza to take.”

    Me: “Okay, can I have your phone number please?”

    Customer: “No!”

    Me: “Sorry for having to ask. It’s just what we use to make sure you get the right order.”

    Customer: “No! Hackers and the government are always trying to track me!”

    Me: “It’s fine, sir. I’ll just use our store’s phone number instead.”

    Customer: *calms down* “Alright.”

    (Satisfied, the customer pays and waits in his car for the order. Being nice, I carry it to him.)

    Me: “Here is your order, sir.”

    Customer: “Thank you. Say, can you throw this away for me?” *hands me papers mixed with trash*

    Me: “No problem…”

    (As he drives away, I notice he’s handed me expired car insurance papers and an old bank statement. So much for protecting his identity!)

    Related:
    Social Insecurity

    Aggress Unknown

    | Arizona, USA | Bizarre

    (I work in a well-known retail store chain. Since we are a smaller sized store, however, we can submit orders for products we offer from our company, but do not carry in store.)

    Me: “I’m afraid we don’t have that item in store, but I can order it for you. Would you like it sent directly to your house?”

    Customer:  ”Alright, that sounds fine.”

    (I proceed to process his order, then get to where I need to enter the customer’s shipping information.)

    Me: “Alright, and the address for the shipping information?”

    Customer: “NO.”

    Me: *confused* “Um…I’m sorry?”

    Customer: “I said ‘no!’ You should have a better way to do this. This is ridiculous. I’m not giving you my address!”

    Me: “Sir, you do understand that if we are to ship to your home, we need to know where to ship the item to.”

    Customer: “I’m not giving you my address!”

    Me: *trying another approach* “I did say that we can ship it to your home, but that means we can’t do that if we don’t have an address to ship it to.”

    Customer: “I don’t care! I’m not giving you my address. I can’t believe how poorly this store handles this kind of stuff! You know how many drug addicts are out there?!”

    Me: “I’m…sorry?”

    Customer: “Yeah, they’re all hopped up on coke and meth. A buddy of mine, a war vet, was just hit with a crowbar because one of these guys went to go break the window open, but it was already open, and threw the crowbar into him! Cut him up, he’s got a scar and had to get stitches! How dare you ask for my address? You’ll just steal my identity and rob my house!”

    Me: *speechless*

    It’s So Fluffy!

    | Indianapolis, IN, USA | Bizarre

    (I work at a hotel doing housekeeping, laundry, and generally other things that need help. As I’m exchanging a guest’s towels, her friend comes out and seems really frustrated.)

    Guest: “Um, do you guys actually wash the pillows here?”

    Me: “Yes, ma’am. I can assure you that all the pillows in here are clean.”

    Guest: “Obviously they’re clean! But do you wash them?”

    Me:  ”Uh…yes, we do.”

    Guest:  ”I knew it! THAT’S WHY THE PILLOWS ARE TOO G** D*** FLUFFY!”

    Me:  ”I’m sorry to hear that you were uncomfortable. Sometimes guests that are more used to things from their house bring their own pillows.”

    Guest: “And why the h*** would I do that?! All you d*** people would just steal it and make it fluffy!”

    Thank You For Shopping At Wrongway Mart

    | Amsterdam, NY, USA | Bizarre

    (I work at a rest stop in Amsterdam, NY, which is about 180 miles north-west of New York City. We are on the west-bound side of I-90. One night, two customers came into my shop to purchase some chips and soda.)

    Me: *ringing out the purchase* “That will be $xx.xx. Will there be anything else?”

    Customer #1: “Yeah, how long ’til we get to New York City?”

    Me: “You’re about three and a half hours away from New York City, but you’re heading the wrong way.”

    Customer #1: “Huh? Whaddya mean?”

    Me: “Well, New York City is southeast of here. To get there, you need to get on I-90 east, and then take I-87 south. Right now you’re on I-90 headed west toward Utica and Buffalo.”

    (Utica and Buffalo are about 240 and 396 miles away from NYC, respectively.)

    Customer #2:“Yeah! that’s where we’re going! Utica, Buffalo, New York City! That area!”

    Customer #1: *as the two leave* “NEW YORK!!! WHOO!”

    Love Can Drive You Crazy

    | Orange County, CA, USA | Bizarre, Holidays

    (It’s Valentine’s Day, and my mom is getting a new cell phone. Except for the salesman, my mother, and me, the store is empty. We are making small talk as he is setting it up.)

    Salesman: “…yeah, my neighbor’s been really mad at me lately. It’s weird.”

    (Suddenly, a lady bursts into the store, COMPLETELY decked out in Valentine’s Day wear. She even had those little heart antennae things that little kids wear.)

    Valentine’s lady: “I just saw your commercial on TV, and my daughter’s phone is all messed up! It’s your fault! My daughter’s phone is all messed up and now she can’t call! Your commercial is misleading! You have TERRIBLE MARKETING!”

    (Without another word, she storms out.)

    Me: “Was that your neighbor?”

    Salesman: “I have no idea who that was…”

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