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    Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    Ill-Temper Your Expectations

    | Houston, TX, USA | Bizarre, Family & Kids

    (My mother needs a new cellphone plan, and I agree to tag along with her. Please note that my mom is in her mid 60s, five feet tall, and incredibly sweet and polite, especially to strangers.)

    Sales Rep: “Hi! How can I help you today?”

    Mom: “Hello! It seems I need to update my cell phone plan, if that’s not too much trouble.”

    Sales Rep: “Of course not. I’d be happy to assist you with that. *looks up my mom’s account* “Ah, okay, it looks like we no longer offer your original plan, so let’s go over your new options…”

    (Without warning, my mother mutates into a Nightmare Customer from Hades.)

    Mom: “I DON’T WANT A NEW PLAN! I LIKED THE OLD PLAN! WHY DON’T YOU OFFER IT ANYMORE?! THIS IS HORRIBLE SERVICE!”

    Sales Rep: *visibly startled* “I’m… I’m sorry, ma’am, but if you’ll take a look at our current plans, I’m sure we’ll find you a great deal on something that…”

    Mom: “Why are you doing this to me? Your company obviously doesn’t care about its customers! Fix this situation immediately, or I’m taking my business elsewhere!”

    (At this point, everyone in the store is staring at us, and the sales rep looks like she may start crying.)

    Me: “Mother, what is wrong with you?! Why are you acting like this?”

    Mom: *suddenly herself again* “Oh dear, nothing’s wrong at all! But if a store has a policy you don’t like, what you do is get really mean with the salespeople and take out your aggression on them. Then the salespeople call their corporate headquarters to inform the CEO that a customer is unhappy, and the policy gets changed!”

    (She smiles brightly. The store is silent as both customers and employees attempt to process her logic.)

    Me: *to the sales rep* “We’ll take this plan right here, and I’ll explain everything else to her in the car…”

    A Whale Of A Story

    | Pleasant Hill, CA, USA | Bizarre, Extra Stupid, Pets & Animals, Top

    (My coworker and I have been laughing over a list of dumb laws during a quiet spell at the registers.)

    Me: “Check this out. It’s illegal to hunt whales in Utah.”

    Coworker: “Well, now, that’s not very specific. Is it illegal to hunt FOR them, as in go looking for one, or is it illegal to FIND one and harpoon it? Because, let me tell you, the second one is a lot harder!”

    Me: “Well, if I ever go to Utah, I think I’ll walk up to a cop and ask them where I can go hunting for whales, just to see his reaction.”

    (As we continue joking, a customer overhears us and becomes angry.)

    Customer: “You filthy murderers! How can you think hunting whales is funny?!”

    Me: “I assure you, ma’am, there is little danger of me actually harming a whale in Utah.”

    Customer: “That’s no excuse! You think you could get away with taunting a police officer by openly admitting you were going to commit a crime?”

    Coworker: “Yes… actually, in this case, we probably could.”

    Customer: “HOW?!”

    Coworker: “Well, since whales live in the ocean and there are no oceans in Utah—”

    Customer: “Don’t treat me like I’m stupid! I’m calling the producers of Whale Wars on you! You’ll be shamed in front of the whole nation!” *storms out*

    Close Cousins Of The Fashion Police

    | Dallas, TX, USA | Bizarre, Money

    (I’m working as a cashier at a local mall.)

    Me: “Okay, sir. Your total today is [price].”

    Customer: “Can I get my 20% discount?”

    Me: *confused* “20% discount?”

    Customer: “Yeah, I always get 20% off of my purchases.”

    Me: “I’m sorry, but I can only make an adjustment if the item is on sale or if you have a coupon. We don’t have a standing 20% off discount.”

    Customer: “But I ALWAYS get a discount.”

    Me: “Umm… I’m sorry, but I haven’t heard of this discount and I can’t make an adjustment. I can get my manager and see if she can—”

    Customer: “What’s your name?”

    Me: “[name].”

    Customer: “Well, [name], I want you to know that I’m reporting you to the sales police! Consider yourself warned!” *stalks out of the store*

    Your Weekend Makes My Grief Extend

    | Nanaimo, BC, Canada | Bizarre

    Customer: “So, how are you spending your long weekend?”

    Me: “I’m working here.”

    Customer: “Why would you be here?”

    Me: *confused* “Because I’m working?”

    Customer: “But why?”

    Me: “Um, because I’m scheduled to work.”

    Customer: “That doesn’t make any sense!” *walks away*

    Environ-Mental

    | Burlington, VT, USA | Bizarre

    (My friend and I are browsing t-shirts. We’re glad to be out of the 97-degree heat wave attacking all of Vermont. Suddenly, we hear an angry customer behind us.)

    Customer: “It’s an outrage! You should be ashamed of yourselves!”

    (We turn around and see a middle-aged man yelling at the two young ladies behind the register. He appears completely normal otherwise.)

    Customer: “I refuse to shop here! This is completely immoral!”

    (He begins to go around to every single customer and repeat some variation of this rant, which we can’t quite catch until he runs up to us.)

    Customer: *to us* “Don’t shop here. Leave right now. They have their door open and the air conditioning on and it’s CRIMINAL! If you shop here, you hate the environment!”

    (He goes to the door, spins around dramatically and yells out one last time.)

    Customer: “This business supports global warming! Don’t give them your money; they’re trying to destroy the earth for profit!”

    (He then stomps outside, presumably to repeat this same rant to every other store on the block.)

    Cashier: *to us* “Our air conditioning isn’t even on…”


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