Featured Story:
  • A Caffeinated Christmas Miracle
    (2,968 thumbs up)
  • Category: Bizarre

    For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

    A Good Day Is A Bad Offense

    | Pasadena, CA, USA | Bad Behavior, Bizarre

    (As I am ringing up a customer at my register, I try and make conversation.)

    Me: “How’s your day going?”

    Customer: “Excuse me?”

    Me: “How’s your day going?”

    Customer: “What an absurd thing to ask someone you don’t even know! How dare you!”

    Me: “Okay? I’m sorry.”

    Customer: “I don’t care, don’t ever ask something like that again!”

    Me: “Bye.”

    (I guess she was having a bad day.)

    He’s One Slice Short Of A Pie

    , | Grand Rapids, MN, USA | Bad Behavior, Bizarre, Food & Drink, Theme Of The Month

    (I have returned from delivering a pizza to the last customer of the night. Upon returning to the store, it is after closing time, so we begin cleaning and closing the store. The phone rings; we normally don’t answer the phone after closing time, but since I recognized the name on the caller ID as my last delivery, I decide to answer it.)

    Me: “Thanks for calling [restaurant]. I’m sorry we’re closed, but how can I help you?”

    Customer: “Yeah, I just had a pizza delivered and there’s a problem.”

    Me: “I’m sorry to hear that. What is the problem, exactly?”

    Customer: “Well, this has got to be some sort of joke or something.”

    Me: “Okay, what is the problem?”

    Customer: “I just sat down to eat my sausage pizza, and 7 of the 8 pieces are just fine, but the 8th piece doesn’t have any sausage on it.”

    Me: “I’m sorry, that shouldn’t have happened. How about I give you a $2 discount on your next purchase?”

    Customer: “Sure.”

    Me: “Okay, sorry again. Have a nice night.”

    (Before I can even turn around to walk away, the same caller ID rings again, so I answer.)

    Customer: *yelling very angrily* “I’m so mad right now! I can’t believe what I’m looking at! What, are you messing with me not putting sausage on one of the pieces of my pizza?!”

    Me: “I’m sorry, sir, it was an accident. Sausages are small and round, I’m sure after they were put on the pizza they rolled around when the cheese was applied. How about instead of a $2 discount, I mark you account for a free pizza on your next order? Would that fix it for you?”

    Customer: *calm now* “Yeah, that would be great, thanks.”

    (We once again finish the call and hang up. Again before I can turn around the phone rings with the same caller ID so I answer and greet the caller.)

    Customer: “YOU MUST BE PLAYING A JOKE ON ME! This must have been done on purpose! I’m gonna come down there and cut your heads off!”

    Me: “I’m sorry, sir! I just wanted to remind you that you’ll get a free pizza on your next order. Is that okay?”

    Customer: *calms down again* “Yeah, thanks.”

    (I quickly got off the phone while he was calm. We then quickly locked up and went home for the night without cleaning up the store, in case he was truly coming down to cut our heads off.)

    Putting The X Into Xmas

    | Australia | Bizarre, Musical Mayhem

    (I work at a small town airport where, every year, we have a small talent contest. Although I do usually work at the flights desk, I am on talent duty, announcing all contestants. The prize for winning the contest is a flight to a destination of your choice within Australia.)

    Me: “Thank you to Waldo the Wizard for showing us his amazing magic tricks. Now, for our last act, we have The Anonymous Singer!”

    (Claps of applause.)

    Anonymous Singer: *pompous* “Thank you very much. I will be singing my own person version of Jingle Bells.”

    (The anonymous singer proceeds to sing a very crude and racist version of ‘Jingle Bells’, leaving the audience and I in stunned silence.)

    Anonymous Singer: “Well? I demand my prize!”

    Me: “I’m sorry; I am disqualifying you for the use crude language.”

    Anonymous Singer: “I demand a flight to New York to show off my talent!”

    Me: “I cannot allow you to be in this airport. I must ask you to leave.”

    (He begins to sing the song again when an audience member stops him.)

    Audience Member: “Right, you’re coming with me!”

    (The audience member is about 6 foot, and looks like a body builder. He literally picks up the anonymous singer and carries her away.)

    Anonymous Singer: *screaming* “I’m never coming back! You will never hear my talented voice ever again!”

    Me: “Thank God for that!”

    Attack Of The Killer Tomato Customers

    | South Tampa, FL, USA | Bad Behavior, Bigotry, Bizarre, Food & Drink, Theme Of The Month

    (I am cashiering on the first express lane with one of our new hires on the second express lane. I’m cashing out a customer when I hear an outburst from the new girl’s line.)

    Customer: “What are you doing?! Don’t touch my tomatoes! Leave them in the bag!”

    New Cashier: *turns around, looks at me* “Help me, please?”

    Me: *walks over* “Good afternoon, sir. How can I help you?”

    Customer: “I bought these tomatoes, and she is taking them out of the bag and ringing them up separately! I want them rung up together!”

    Me: “Well, sir, it looks like you bought 3 different tomato varieties.”

    Customer: “So?”

    Me: “Each variety is a different price per pound. To keep our inventory counts accurate, we have to weigh and ring these up separately.”

    Customer: “I don’t want you touching my tomatoes!”

    Me: “I’m sorry, sir, but it is store policy.”

    Customer: “I want to see a manager!”

    Me: “Sure.”

    (I flag down a supervisor, who is female.)

    Supervisor: “What can I do for you, sir?”

    Customer: “No! I want to talk to a manager!”

    Supervisor: “I assure you, I’m a manager.”

    Customer: “No! A man!”

    Supervisor: *sighs* “I’ll be right back.”

    (She returns with the store manager, who is male. He walks off with the now-livid customer.)

    New Cashier: “Did he really pitch a fit over tomatoes?”

    Me: “Yep. And I wouldn’t be surprised if he got them for free now.”

    New Cashier: “No way.”

    (15 minutes later, the supervisor returns.)

    Supervisor: “Well, [store manager] just gave our angry customer his tomatoes for free.”

    New Cashier: “What!?”

    Me: “I told you!”

    The Mad Hatter

    | Fort Worth, TX, USA | Bad Behavior, Bizarre

    (A customer sees me unpacking about 100 hats while he’s looking at the 150 or more already on display.)

    Customer: “You got any 7 1/4′s in there?”

    Me: “I don’t know yet. I’m just unpacking them and I won’t know the price until I do some research.”

    Customer: “But do you have any 7 1/4′s?”

    Me: “I don’t know yet.”

    Customer: “Look and see if you have any 7 1/4′s.”

    (Note that I’ve got over 100 hats I’m trying to unpack and stack so they won’t fall over.)

    Me: “I’ll have them all unpacked and sorted in size order in a few minutes. Just bear with me.”

    Customer: “I just want 7 1/4′s.”

    Me: “Okay, I’ll be finished in a few minutes and let you know what I’ve got in that size.”

    Customer: “How many do you have?”

    Me: “I don’t know yet; I don’t have them unpacked.”

    (He wanders around the store for about a minute and comes back.)

    Customer: “Have you found the 7 1/4′s?”

    Me: “Not yet; give me a few minutes.”

    Customer: “I gave you a few minutes and you’re not done yet.”

    Me: “I’m going as fast as I can. I’ll let you know when I’m finished.”

    (I finally get them all sorted and only have about five 7 1/4′s.)

    Me: “I’m finished, and these are the 7 1/4′s.”

    (He tries one on and he doesn’t need a 7 1/4; he needs a 7. I find him a few in his size, and after he tries on one, he walks away.)

    Me: *stopping him* “I have a few more in his size.”

    Customer: *continues to walk away* “Oh, I don’t want to buy one. I just wanted to see what I looked like in a hat!”

    Page 100/152First...9899100101102...Last