Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,429 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Pot Calling The Kettle Everything

    | Los Angeles, CA, USA | Bigotry, Food & Drink, Language & Words

    (I work in a South American restaurant that tends to get a lot of Asian customers. Since I’m fluent in Mandarin Chinese, Korean, Khmer [Cambodian], and Tagalog [Philippines], I’m often called on to serve customers who don’t speak English. A group of seven customers come in.)

    Customer #1: *obviously struggling* “Can… I… has this?”

    Me: *taking a guess* *Mandarin* “Would you be more comfortable in Mandarin?”

    Customer #2: *Korean* “Stupid Mexicans. Can’t even tell the difference between a Korean and a Chinese man.”

    Me: *Korean* “I apologize, ma’am. I guessed based on [Customer #1]‘s accent and it seems I was wrong. Can I take your order now?”

    Customer #3: *English* “No. I want to talk to your manager.”

    (I go back to get the manager, who is Peruvian.)

    Manager: “Can I help you?

    Customer #3: “Yes. I want to complain about your Mexican waiter’s horribly racist demeanor.”

    Manager: “How was he being racist? He’s usually very culturally sensitive.”

    Customer #4: “You Mexicans are all the same, never bothering to think that maybe there are more types of Asians than just Chinese people.”

    Manager: “First of all, your waiter is from Puerto Rico. I’m from Peru. So maybe you shouldn’t be so quick to complain about being unable to differentiate ethnicity.”

    Customer #3: “I don’t see what that has to do with anything.”

    (Sighing, my manager assigns a Chinese-American waiter to them. He can only speak English and ends up having to have customers 3 and 4 translate for the rest of their table in order to get their order. Amazingly, they never complained about the difficulty in ordering.)

    Extra Small Minded

    | Calgary, AB, Canada | Bigotry, Extra Stupid

    (I work for a very well-known clothing store that caters to plus sized women. The smallest size is 14W. A very skinny woman walks into the store.)

    Me: “Hi, there! How can I help you today? Are you shopping for a gift?”

    Customer: “No. I am shopping for myself today.”

    Me: “Alright. Just so you know, we are a size 14+ store. We do have some nice accessories. May I help you find anything?”

    Customer: “No. I just want to look around.”

    (The customer wanders off. I start puttering around, cleaning some things, as we are slow. A few minutes later I notice her holding a top and wandering around looking a bit confused.)

    Me: “Hey. Is there anything I can help you find?”

    Customer: “Where are your smaller sizes?”

    Me: “I’m sorry. As I mentioned earlier the smallest size we carry is 14 wide, or extra large.”

    Customer: “But where are the SMALLER sizes?”

    Me: “Again, I’m sorry. We do not carry small sizes.”

    Customer: “Yes, yes. But where do you keep the smaller sizes?”

    Me: “Miss, I’m sorry. I don’t know how else to explain this to you. [Store] is plus-sized retail chain. We make clothes for women who look like me.”

    (I gesture to my size 24 figure. All of a sudden a look of realization comes into the woman’s eyes. She looks around as if seeing the other employees, customers, and myself for the first time.)

    Customer: “Wait. This is a store for FATTIES?”

    (The customer drops the shirt she’d been holding as if it’s going to burn her and storms out. I just stand there, totally stunned. A few customers shoot the skinny woman dirty looks.)

    Too Rich For Jesus’ Blood

    | Gulf Shores, AL, USA | At The Checkout, Bigotry, Holidays, Themed Giveaway

    (It is late November, after Thanksgiving. I am working at the register closest to the Christmas stuff. Nearly everyone comes through with something for the holidays. A customer comes to my counter with a can of bug spray.)

    Me: “Hello. Is this everything?”

    Customer: “Yeah. I couldn’t find any d*** patio furniture because you moved all the f****** Christmas crap in! It’s getting earlier every year!”

    (I decide not to point out that it’s almost December and instead try a different approach.)

    Me: “Well, ma’am, I think they try to do that so the regular, working person can have a good Christmas. I mean, it costs a lot of money to buy the tree, the lights, and presents all at once. But if we get the stuff out early, people can buy a bit each week and have a pretty good spread by Christmas.”

    Customer: “Ugh! If they can’t afford everything at once, they just shouldn’t celebrate! Poor people don’t deserve Christmas!”

    (I am stunned as the customer grabs her item off the counter and stomps away. The next customer behind her dumps an entire pile of wrapping paper and bows on the counter.)

    Next Customer: *loudly* “Yeah! Didn’t you know Jesus, the Savior of mankind, was born in a five-star hotel?”

    Store Of The D***ed, Part 2

    | Monticello, MN, USA | At The Checkout, Bigotry, Crazy Requests, Religion

    (I work at a grocery/retail store that has a somewhat relaxed dress code for the cashiers. It is quite hot both inside and outside the store. Many of my female coworkers are wearing less clothing than usual. A customer comes to my check lane and unloads her groceries.)

    Customer: “Oh, thank God. SOMEBODY around here knows how to dress in a way that pleases the Lord!”

    (Right away, I know this is going to be unpleasant. I’m a transgender man with no religious belief.)

    Customer: “All of these god-d*** heathens dress like streetwalkers! I’m so glad I found someone uncontaminated to handle my food!”

    Me: “I’m sorry. Did you say ‘uncontaminated?’”

    Customer: “Why, yes, dearie. Those worthless w****s you have to work with are contaminated by the devil! It’s too bad you have spend so much time around them, but I understand times are tough.”

    Me: “Actually, I enjoy working here. I have excellent pay, flexible hours, and the opportunity to be part of a great team. I’ve made friends with several of my coworkers, and we regularly spend time together outside of work.”

    Customer: “Oh, dearie, you know you shouldn’t yoke yourself to an unbeliever! But I suppose it’s hard to lead some to Christ if you don’t know them very well.”

    (At this point, I’m finished scanning and bagging her groceries. She pays with her card and turns to me.)

    Customer: “You know, young lady. I just feel so bad for you. You’re stuck in this awful, godless place, and I just—”

    (The customer rummages in her purse and pulls out two $5 bills.)

    Customer: “Take these are use them to do The Lord’s work!”

    Me: “I’m sorry, ma’am, but I can’t accept your money in good conscience. I happen to be one of those godless heathens you were upset about. Furthermore, I’m sorry to say that you have made a crucial flaw in your perception of me. I am not, as you said, a ‘young lady.’ I am a 21-year-old transgender man.”

    (The customer begins to shout various racial, homophobic, and trans-phobic slurs. My manager rushes over to find out what’s going on.)

    Customer: “THIS GODLESS C*** CONTAMINATED MY FOOD!”

    Manager: “Ma’am, you need stop verbally abusing the staff and leave the premises. If you don’t, I’ll be forced to call the police.”

    Customer: “HOW DARE YOU!? DO YOU KNOW WHO I AM!?”

    Manager: “No, ma’am, and quite frankly I don’t care. You’re shouting some of the vilest insults in the English language at one of my best cashiers. Get your s*** and leave. NOW!”

    (The customer flees, insulting both of us the whole time. The next customer in line has watched the situation unfold.)

    Next Customer: *to my manager* “Excuse me. Would it be alright if I gave you both a gift card? You deserve something nice after all that.”

    Me: “You don’t need to—”

    Manager: “Uh, okay. Sure.”

    Next Customer: “Here. Just [item] and two $25 gift cards for [coffee shop].”

    (When the friendly customer gives me the gift card, his number is written on the back. We’ve been dating for almost two years!)

    Related:
    Store Of The D***ed

    How To Make Grandma Nun Too Happy

    | Toronto, ON, Canada | At The Checkout, Bigotry, Family & Kids, Love/Romance, Top

    (I am Asian. I work as a cashier at a supermarket. Today I get one of my great-aunts in line. We chat as I am checking out her groceries.)

    Aunt: “So have you found anyone yet, [Name]?”

    Me: “Not yet, Auntie.”

    Aunt: “Well, [My Grandma] is getting anxious, you know. She wants great-grandchildren.”

    Me: “She already has great-grandchildren, Auntie. My cousins have kids, remember?”

    Aunt: “Then, your parents! They want to see you married and settled with grandchildren!”

    (My parents have never made any such demands of me, nor made any indication of such being expected. I remain calm and polite, as I am still at work and my great-aunt is a paying customer.)

    Me: *changing the subject slightly* “I think my sister would have something to say about that!”

    (My sister is both older than me and already married.)

    Aunt: “Oh, yes, that’s right! She did the right thing, you know; marrying properly.”

    Me: “I’m sorry?”

    Aunt: “She married that nice [regional Chinese] boy. Not just [other Chinese], but [regional Chinese], like us. Proper. Your grandma said so.”

    (I am appalled, all the more so because she’s utterly sincere.)

    Me: “…I thought she was joking?”

    Aunt: “Oh no! Very serious. She was quite upset when [My Cousin] married that Vietnamese boy. And all these others, gwailo (white people) and…”

    (She goes on a tirade about not marrying outside the group. I am speechless.)

    Me: “Your total is [amount], Auntie.”

    Aunt: “Oh, I bought too much again! Ah, the boys will eat it. See you soon, [My Name]!”

    (I automatically wave goodbye, still dumbfounded. Finally, she’s bagged her things and gone.)

    Me: *thinking out loud* “Screw this. I might as well join a convent.”

    Next Customer: “I don’t think that’d work for a bright young girl like you, sweetheart.”

    (It is at this point I realize both my new customers are wearing habits and veils.)

    Me: “Oh, crap! Sorry, Sisters.”

    Nun #1: “Don’t be!”

    Nun #2: “We heard what she said. You love who want, when you want, in your own good time.”

    Nun #1: “Besides, running off to a convent doesn’t work like that these days. You need a vocation.”

    (She leans forward to take my hand.)

    Nun #1: “And convent life isn’t all that cracked up to be! You’re a good girl, and a lovely person. We always look for you when we stop by, you know. Take your time to figure out your path.”

    Nun #2: “And if it does lead to us, at least you’ll be prepared! Either way, have faith. Bless you, dear!”

    (I finish ringing them up, and they go on their way. My supervisor walks over.)

    Supervisor: “You all right?”

    (I shrug, dazed.)

    Supervisor: “Go take your break. You’re due for one, anyway.”

    (One of the weirdest and most heartwarming shifts I ever had!)


    Page 7/56First...56789...Last