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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Not A Fan Of Poly-gab-at-me

    | Utah, USA | Bigotry, Religion

    (I’m finishing up a tech support call. The conversation has been normal up until this point.)

    Customer: “Can I ask where you’re located? You’re not in India, are you?”

    Me: “No, we are not in India. We are located in Utah.”

    Customer: “Utah, huh? Can I ask you a personal question?”

    Me: “Well, I generally avoid discussing personal matters with people I don’t know.”

    Customer: “Okay, well, are you Mormon?”

    Me: “I am.”

    Customer: “How many wives do you have?”

    Me: “None.”

    Customer: “Okay, okay…but how many are you going to have?”

    Me: “One.”

    Customer: “Oh, come on, you’re Mormon! Shouldn’t you have like twenty?”

    Me: “Sir, it is a common misconception that Mormons have more than one wife, but we don’t. Is there any other technical issue I can help you with?”

    Customer: “I would become Mormon just so I could have a bunch of wives.”

    (In the background, I hear a woman yelling at the man I’m speaking with.)

    Customer: “Shut up, woman! I’m on the phone!”

    Me: “It doesn’t sound like you can handle the wife you already have. Why would you want more?”

    Customer: “Well, I wouldn’t want to talk to them!”

    Intolerable Intolerance

    | California, USA | Bigotry, Top

    (I am working as a barista when two young men walk into the shop, holding hands and laughing. They order their coffee and sit down at one of the tables, but about fifteen minutes in a middle-aged man approaches the two of them.)

    Customer: “Excuse me, but are you two together?”

    Young Customers: *nodding in unison*

    Customer: “Could you switch tables, then? You’re making my wife and me uncomfortable.”

    Young Customer #1: “I don’t think we’re actually doing anything wrong, are we?”

    Customer: “Well, we don’t want to look at it! We don’t believe in being—”

    (Suddenly, the young man leans across the table to give his partner a fairly chaste peck on the lips.)

    Young Customer #2: “Personally, I don’t believe in being a self-righteous prick, but I don’t ask you to leave.”

    Customer: “This is an outrage!

    (The customer storms back to his table and grabs his wife by the wrist.)

    Customer: *to his wife* “Come on, we’re leaving!”

    (After the middle-aged couple left, everyone else in the coffee shop stared with wide eyes for a moment, shocked at what had just occurred. Slowly, though, some of the surrounding tables began clapping, until the entire coffee shop was filled with applause.)

    Dislike Father, Dislike Son

    | Missouri, USA | Bigotry, Family & Kids, Top

    (A lady walks in with her 11-year-old son. He is being very mouthy to her, mouthy to her friend that is with them. He even glares at me when I tell him he can not eat of our bulk candy bins. They finally come up to the counter to pay for their candy, but he is still saying horrible things to his mother. She is looking very upset by this point.)

    Me: “Did you find everything okay?”

    Customer’s Son: “Shut up!”

    Me: “You know, if my son talked to me that way—”

    Customer’s Son: “You’d what, b****?”

    Me: “I’d probably hogtie him and throw him into his room.”

    Customer: *laughs*

    Customer’s Son: “B****, you wouldn’t be standing!”

    Me: *laughing* “Oh? How you figure that?”

    Customer’s Son: “Because you’re a woman, and women are weak.”

    Customer: *to her son* “Oh my God, are you serious?! You are NOT visiting your father anymore!”

    Customer’s Son: *to me* “Now get me an Icee, b****.”

    Me: “Oh, I don’t know. I’m not sure my weak woman’s hands can make it for you!”

    Customer: *laughing, to me* “Thank you!” *to her son* “Now, let’s go. I’m not buying you anything!”

    Me: “Have a nice day!”

    Customer’s Son: *flips me off*

    Customer: *smacks him*

    Indiscriminate Discrimi-Nation

    | Chicago, USA | Bigotry

    (I work in a call center as a supervisor. I overhear this conversation.)

    Representative: “Thank you for holding. This is [Pakistani name]. How may I help you?”

    Customer: “I’m sorry, what is your name?”

    Representative: “[Pakistani name], sir.”

    Customer: “Where are you located?”

    Representative: “In Chicago, sir.”

    Customer: “Are you sure you’re not in India? You sound like you’re Indian.”

    (Note: the rep was born and raised in Chicago and is the son of an English father and Pakistani mother. He has no accent whatsoever.)

    Representative: “Sir, I am certain we are in Chicago.”

    Customer: “I want to talk to an American! I don’t want to talk to someone in India.”

    Representative: “Sir, I was born and raised in the US. My parents are English and Pakistani, not Indian.”

    Customer: “I want to talk to someone in America!”

    Representative: “Sir, again I can assure you: you are talking to an American in America.”

    Customer: “I WANT TO TALK TO AN AMERICAN!”

    Representative: “Sir, I am an American.”

    Customer: “I know you people are in India! I’m complaining to my company that they outsourced us to you!” *hangs up*

    Weekly Roundup: So Long, Sexism

    , , , , , | Not Always Right | Bigotry, Roundups

    So Long, Sexism: This week, we feature five stories of employees dealing with (and often overcoming) sexist remarks from customers!

    1. The Estrogen Empire Strikes Back:
      A sexist fast food customer faces women in power–everywhere!
    2. The Land Of Milk And Money:
      Don’t have a cow, man–ladies understand farming, too.
    3. Cross-Platform Chromosomes:
      Games may be platform-specific, but video gamers are gender neutral!
    4. Now Accepting Immigrants From Femmerica:
      News flash from Bigotland: half of America ain’t American.
    5. The Spice Girls Have A Lot To Answer For:
      Yes, “Ladies go first”–except when they’re cutting in line!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

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