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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Indiscriminate Discrimi-Nation

    | Chicago, USA | Bigotry

    (I work in a call center as a supervisor. I overhear this conversation.)

    Representative: “Thank you for holding. This is [Pakistani name]. How may I help you?”

    Customer: “I’m sorry, what is your name?”

    Representative: “[Pakistani name], sir.”

    Customer: “Where are you located?”

    Representative: “In Chicago, sir.”

    Customer: “Are you sure you’re not in India? You sound like you’re Indian.”

    (Note: the rep was born and raised in Chicago and is the son of an English father and Pakistani mother. He has no accent whatsoever.)

    Representative: “Sir, I am certain we are in Chicago.”

    Customer: “I want to talk to an American! I don’t want to talk to someone in India.”

    Representative: “Sir, I was born and raised in the US. My parents are English and Pakistani, not Indian.”

    Customer: “I want to talk to someone in America!”

    Representative: “Sir, again I can assure you: you are talking to an American in America.”

    Customer: “I WANT TO TALK TO AN AMERICAN!”

    Representative: “Sir, I am an American.”

    Customer: “I know you people are in India! I’m complaining to my company that they outsourced us to you!” *hangs up*

    Weekly Roundup: So Long, Sexism

    , , , , , | Not Always Right | Bigotry, Roundups

    So Long, Sexism: This week, we feature five stories of employees dealing with (and often overcoming) sexist remarks from customers!

    1. The Estrogen Empire Strikes Back:
      A sexist fast food customer faces women in power–everywhere!
    2. The Land Of Milk And Money:
      Don’t have a cow, man–ladies understand farming, too.
    3. Cross-Platform Chromosomes:
      Games may be platform-specific, but video gamers are gender neutral!
    4. Now Accepting Immigrants From Femmerica:
      News flash from Bigotland: half of America ain’t American.
    5. The Spice Girls Have A Lot To Answer For:
      Yes, “Ladies go first”–except when they’re cutting in line!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Equality Is Worth Fighting For

    | USA | Bigotry

    (One of my supervisors is an attractive, rather petite girl and fragile-looking, but at heart she’s a big tomboy and much stronger than she looks. She comes into to work one day with her hand bandaged and splinted, and it’s pretty obvious she did it herself. I’m helping a customer in her 40s with art supplies, which is not my area of expertise.)

    Customer: *pointing at my supervisor* “What happened to her hand?”

    Me: “I don’t know, ma’am. She just started her shift so I haven’t had time to ask her. Is there anything else I can help you find?”

    Customer: “Do you think her boyfriend did that to her?”

    Me: “No.”

    Customer: *to my supervisor* “Oh, honey! What happened to your hand?!”

    Supervisor: “Oh, it’s nothing serious. I’ll be fine.”

    Customer: “Did your boyfriend do that?”

    Supervisor: “No.”

    Customer: “How’d it happen?”

    Supervisor: *awkward smile* “Umm…well, the short version is a guy hit me in a bar, and I hit him back…but I didn’t brace my wrist correctly.”

    Me: “Oh, man, OW! You got a boxer’s fracture?”

    Supervisor: “Yeah. I’ll be fine, though. The worst part was having to play piano with this splinted this morning.”

    Customer: *horrified* “You didn’t let your boyfriend defend you?!”

    Supervisor: *frowning* “I’m not seeing anyone, and even if I was, I was closer.”

    Customer: “But you’re a girl!”

    Supervisor: *trying to change the subject* “Ma’am, have you found all the art supplies you need today?”

    Customer: “REAL GIRLS LET MEN DEFEND THEM!”

    Bigotry Gets Served

    , | Boca Raton, FL, USA | Awesome Customers, Bigotry, Food & Drink, Top

    (I’m a customer standing in line behind another customer at a Mexican fast-food restaurant.)

    Cashier: “How can I help you today?”

    Customer: “Excuse me, but you gay?”

    Cashier: “Um…I mean…yeah, but I don’t see what that—”

    Customer: *menacing* “I’m gonna need you to leave this here store, so a good Christian can take my order. Got that?!”

    (The manager has overheard all this and walks over.)

    Manager: “I’m sorry, sir, but you’re going to have to leave.”

    Customer: “Are you discriminating on me ’cause I’m a Christian?”

    Manager: “No, sir, I am not. I am also a Christian.”

    Customer: “And you, a claimed Christian, hired this sodomite?”

    Manager: “I hired this man because he does his job extremely well and is a good employee.”

    Customer: “But he’s a sodomite!”

    Manager: “You need to leave, now.”

    Customer: “I ain’t leavin ’til I get my here IMMIGRANT food from a good Christian!”

    (Fed up, hungry, and in a rush, I speak up.)

    Me: “If you’ll excuse me, sir, I’m in too much of a rush to deal with your bulls***. Since you’re being kicked out, I’m going to give my order to the nice cashier over here. You can also go ahead and get something for yourself on my tab, because no one should have to put up with you!”

    (The four other customers behind me clapped, while the customer screamed, “YOU’RE ALL HEATHENS!” and ran out like he was being chased by Satan. On top of that, I got my order on the house!)

    The Costumer Is Always Right

    | California, USA | Bigotry, Bizarre, Religion

    (It’s a few days before Halloween, and I’m a customer waiting for my sister to pick out a Halloween costume at a popular party store. An elderly customer approaches me. Note: I am a goth, but also a Christian.)

    Customer: “Do you know where the boy’s birthday decorations are?”

    Me: “I’m sorry, I don’t work here. I wouldn’t know.”

    Customer: “But you’re with the store. You’re in a costume.”

    (I look around at the other employees, all of which are wearing bright green vests, name tags, and silly hats. Then, I realize she is referring to my black jacket and large black boots.)

    Me: “I’m sorry, I really don’t work here. These are my normal clothes. I’m a goth; I’m not in costume.”

    Customer: *visibly afraid* “Don’t put a curse on me! I know your type! You do that voodoo, and you hate Jesus!” *runs out of the store*

    Me: *speechless*

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