Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

Ignorant About Immigrants

| St. Louis, MO, USA | Bigotry, Language & Words

(All of the signs in our store are both in English and Spanish.)

Me: “Welcome to [store name]. How can I help you?”

Customer: “Yeah, I wanna know why the h*** you people cater to them Mexicans!”

Me: “I’m sorry your feel that way, sir. But it is company policy that we post in multiple languages; we even have a phone line that can translate for our customers. We consider it good customer service.” 

Customer: “That is bull! We are in America and people should speak American!”

Me: *getting ornery* “Well, sir, even I don’t speak American. I speak English.”

Customer: “You are one of those Brits! Probably came here to take a good American job just like the rest of them!”

Me: “No sir, I’m not British. I was born and raised right here in Missouri.” 

Customer: “Then why don’t you speak American?”

(At this point my coworker, having overheard everything, steps in.)

Coworker: “Because ‘American’ isn’t a language.”

Customer: “Yes it is! You d*** foreign people are taking over! I’m never shopping here again!” *leaves*

Peaking At High School Isn’t F-U-N-N-Y

| USA | At The Checkout, Awesome Customers, Bigotry, Top

(I’m having a particularly bad day. Customer #1 is a male in his 40’s while Customer #2 is a female in her 20’s.)

Customer #1: *waving a book in my face* “I want my godd*** money back!”

Me: “I’m sorry to hear that. Do you have your receipt, sir?”

Customer #1: “No. But you’re giving me my money back, you stupid wh***! You have no right to defy me!”

Me: *taken aback* “I’m sorry, but the best I can do without a receipt is store credit.”

Customer #1:” No, the best you will do is money! M-U-N-N-Y. Get it? I got this book because I never finished reading it in high school, and it sucks!”

(At this point, the Customer #2, the customer in line behind him, speaks up. She’s over a foot shorter than the male customer.)

Customer #2: “Congratulations, numb nuts. At 40, you finally made it through a high school level book, and you still can’t spell ‘money’.”

Customer #1: *wheeling around* “How dare you?! Do you know who I am?”

Customer #2: *dryly* “Someone who never figured out how to work a breath mint?”

Customer #1: *leering down at her* “Who do you think you are?”

Customer #2: *sounding bored* “I am so displeased to meet you.”

Customer #1: *spluttering* “How da—the nerve, I mean—really!”

(He grabs his book and storms off.)

Me: *laughing* “Wow. That was hilarious.”

Customer #2: *joking* “He can’t words good. I bet that happens a lot, yea?”

Me: “More than anybody would like. What can I help you with?”

Customer #2: “I have an exchange. Got the wrong edition, you know. But, I do have my receipt.”

(Customer #2 ended up getting hired at our store about a month later!)

Don’t Vex The D-Rex

| Alberta, Canada | At The Checkout, Bigotry, Top

(At the music store where I work, two girls who are probably in their early-mid teens approach my till, hand in hand. I go through their rather long order, and after awhile they start getting really overtly sexual—feeling one another up, biting necks, etc.)

Me: “Excuse me, but can you please not do that in the store? That kind of behavior isn’t really appropriate for public places and it makes some of our customers uncomfortable.”

Girl #1: “What the f***? What’s wrong with kissing my girlfriend? F***ing homophobic b****!”

Me: “Homophobia has nothing to do with it. Those kind of activities aren’t appropriate in public when they’re disturbing others.”

(Girl #2 by this point seems completely uncomfortable, but Girl #1 just keeps rolling along.)

Girl #1: “It’s a**holes like you that make this world horrible! You f***ing homophobe! How dare you tell me I can’t kiss my girlfriend in public! I wanna talk to your f***ing manager! I’m going to get you fired!”

(The Manager on Duty has been standing nearby with a huge grin on his face.)

Me: “Yo, wanna weigh in on this, boss man?”

Manager: “No, no. I’ll let you break it to her…”

Girl #1: *to my manager* “You’re not going to tell her off for being a homophobe?! What, do you have a problem with queer people too, you f***ing a**hole?!”

(My manager just folds his arms and his grin gets even bigger.)

Manager: “Not really. She’s also the last person I’d accuse of being homophobic.” *to me* “So how’s your girlfriend, [me]?”

Me: “Well, she got her certification and is working as an electrician. So, pretty well I think.” *to the girls* “Incidentally, I’m not a ‘homophobic b****’… I’m a raging dykeasaurus. I also know that there’s a time and a place for groping my girlfriend, and a mall full of people isn’t on the list. It’s called public decency and has nothing to do with your sexual orientation. Now, are you going to stop swearing and act like a big girl, or am I going to void this transaction and kick you out?”

Girl #1 & Girl #2: *both look absolutely mortified and go quiet*

(Later on, Girl #2 actually came back with a coffee shop gift card and apologized. She was as sweet as could be and totally embarrassed. She apparently loved the word ‘dykeasaurus’, though, and I got a $10 gift card out of it!)

So Long, Sexism, Part 2

Not Always Right | Bigotry, Roundups

So Long, Sexism, Part 2! This week, we feature another five stories of employees dealing with (and often overcoming) sexist remarks from customers! Visit So Long, Sexism, Part 1.

  1. Hung Up On Gender (2,044 thumbs up)
    This sexist video game store customer had better phone it in, because female employees are here to stay!
  2. Ready, Aim, Equality (1,777 thumbs up)
    Misogynists don’t have a “shot” of getting a firearm from this gun store.
  3. Equality Is Worth Fighting For (1,343 thumbs up)
    She may be petite, but this boxing supervisor will take the fight to any man!
  4. Lighten My Load, Moisten My Road (1,659 thumbs up)
    A female staff who doesn’t mind carrying her own weight? Not if this customer has anything to slosh about it…
  5. Your Own Worst Critic (1,299 thumbs up)
    A badly parked car drives home the point that sometimes sexism starts at home!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

Honesty Is The Sweetest Policy

| Robeline, LA, USA | Awesome Customers, Bigotry, Criminal/Illegal, Family & Kids, Language & Words, Top

(An Hispanic woman and her son, who is about six, come into the store. The mother gets the little boy a soda and he grabs a candy bar. Note: they are standing in the middle of our candy aisle, which I don’t have a completely clear view of.)

Little Boy: “Mama, can I have this? I’ve been good!”

Mother: *in English* “No, put it back. I don’t have the money for it and the soda.” *in Spanish* “Just put it in your pocket. She will never know.”

Little Boy: “No!”

Mother: *in Spanish* “That stupid b**** will never know! She can’t see you from there!”

Me: “Excuse me, ma’am?”

Mother: *innocently smiles* “Yes?”

Me: *in Spanish* “The stupid b**** speaks Spanish.” *in English* “So, if you’re smart, you’ll either put the candy bar on the counter with the soda, or put it back. It’s your choice.”

(The mother puts the candy bar back, pays for the drink, and then walked out. The little boy lags behind and approaches the counter by himself.)

Little Boy: *shakes his head* “I don’t know why mama thinks white people don’t know Spanish.” *whispers* “That’s racist!” *normal volume* “Don’t worry, when we get home Daddy and I will put Mama in time-out for being bad and saying a dirty word!”

(The kid made my day, so I bought him the candy bar for being honest and so adorable!)

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