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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    No Sense, No Sensitivity, No Service

    | Pittsburgh, PA, USA | Bigotry, Top

    (I am checking out an older gay couple holding hands, who has been very pleasant, when the customer behind them speaks up.)

    Me: “How are you guys doing today?”

    Customer #1: “Oh, just great.”

    Customer #2: “Hey! Lady!”

    Me: “Is there a problem?”

    Customer #2: “You’re allowed to refuse to serve people, aren’t you?”

    Me: “Um, yes, I can make them go to another line if they cause problems.”

    Customer #2: “Well, why are you ringing out these homos?! Kick them out of your line!”

    Me: “Um, sir, these men haven’t been causing problems.”

    Customer #2: “They’re f***ing f****ts! I can’t believe you’re helping them!” *to the couple* “Get the h*** out of here! She’s refusing to serve you!”

    Customer #1: “We’re not doing anything!”

    Me: “Please, sir, I have no problem. They’ve been very nice to me. I’m almost done checking them out, anyway.”

    Customer #2: “No! No, no, no! I demand that you refuse them service!”

    (By now, I’ve finished with the couple’s grocery order.)

    Me: “Sir?”

    Customer #2: “What?!”

    Me: “I’m sorry, but you’re causing a disturbance. I’m going to have to refuse you service. Please move to another line.”

    (He threw a fit and complained to my manager, but the gay couple spoke up in my defense and Customer #2 was banned from the store.)

    Twinstigating Trouble

    | Salem, OR, USA | Bigotry

    (My cousin is only six months pregnant, but since she’s having twins, she looks further along than she is. I take her out to lunch one day and this exchange occurs.)

    Waiter: “Hi, ladies.” *to my cousin* “Wow, you must be ready to pop any day, huh?”

    My Cousin: *laughs* “No, actually, but I’m having twins, so I’m a little bigger than normal.”

    Waiter: “Ah, I see. So, what can I get—”

    (Suddenly, the customer at the next table rudely interrupts us.)

    Rude Customer: “Bulls***! It’s women like you always craving attention that make people hate females!”

    Me: *to waiter* “To answer your question, you can get that woman away from us.”

    Waiter: “That can be arranged!”

    (The customer was kicked out, and we got a discount on our meal!)

    This Is Why We Don’t Color Code People, Part 2

    | Toronto, ON, Canada | Bigotry

    (I work at a mall kiosk store for a major telecom company in Canada. One morning, two full-time employees and I are all at work. I’m white, but the other two are Iranian and Filipino. A customer comes in.)

    Customer: “Are you available?”

    Me: “I can be.”

    Customer: “Oh, thank God! I don’t think that g***…” *gestures to my Filipino coworker* “…over there is smart enough to fix my problem.”

    Me: “Excuse me?!”

    Customer: “You know what I mean! Does that P*** even speak English?”

    Me: “Sir, you can leave now.”

    Customer: “EXCUSE ME?!”

    Me: “Leave, sir. I need you to leave the area around my kiosk.”

    Customer: “I want to speak with your manager.”

    Me: “Very well, sir. Would you like to speak with the assistant manager, too?”

    Customer: *nods*

    (I wave over my Iranian and Filipino coworkers, who happen to be the managers.)

    Filipino Coworker: “Hello, sir, what seems to be the problem?”

    Customer: “Is this a joke!? I’m leaving!”

    All 3 of us: “Thank you, sir!”

    Related:
    This Is Why We Don’t Color Code People

    He’s No Slim Jim, Part 2

    | Robeline, LA, USA | Awesome Customers, Bigotry

    (I’m the girl whose friend is not a Slim Jim. It’s been a busy evening, so when I finally get a free minute, I grab a cleaning rag and go to wipe down the counter near the soda fountains. As I’m walking from behind the counter, a customer walks in, followed closely by Jim.)

    Me: *turning to go back behind the counter* “Good evening! How—”

    Customer: “Yeah, you just thought you were getting a break, b****!”

    (At this point, Jim scowls but doesn’t say anything. After the man makes his purchase, Jim taps him on his shoulder. The guy turns and shrinks back when he sees that Jim is scowling with his arms crossed over his chest. The guy’s head is about level with Jim’s nose and he’s only half as broad.)

    Jim: “What did you just call this young lady?”

    Customer: “I… uh… I said that she… uh… is a very nice young lady. Beautiful, too.”

    Jim: “That’s what I thought.”

    Customer: *slinks around Jim and darts out the door* “Have a good night, gorgeous!”

    Related:
    He’s No Slim Jim

    Hell Hath No Fury Like A Mother Scorned

    | Waterbury, CT, USA | Awesome Customers, Bigotry, Top, Wild & Unruly

    (We’re not too busy at the grocery store this night, but we still have a decent amount of customers. I have just finished a transaction for Customer #1, a lady no more then 5 feet tall who is carrying a small infant, when I notice that she has left her baby’s bottle on the counter.)

    Me: “Oh, Miss! Your baby bottle!”

    (My coworker, a young man, picks up the bottle and politely walks the few feet to give it to the woman.)

    Customer #1: “Thank you both so much!” *takes the bottle*

    (Out of nowhere, Customer #2, a man about 6 feet tall, starts screaming.)

    Customer #2: “Why the f*** are you catering to her! You’re a man! She is just a fat lazy b****!”

    (My coworker, a few other customers, and I stand in shock. Customer #1, however, calmly puts her grocery bag on the floor, places her infant in my coworker’s arms, and walks right up to Customer #2. With amazing speed, her hand shoots out and grabs his collar bone, and he drops to the floor in obvious pain.)

    Customer #1: “You wanna go?! Come on! This fat, lazy b**** will kick your a** all over this d*** store!”

    Customer #2: *meekly raises his arms in surrender*

    Customer #1: “Smart decision!” *picks up her grocery bag, takes back her baby, and merrily goes on her way*

    Related:
    Hell Hath No Fury Like A Pregnant Woman Scorned

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