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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    So Pho, So Crazy, Part 3

    | USA | Awesome Workers, Bigotry, Food & Drink

    (I work at a small snack bar in a sports center. We have just hired a new cook who is of Asian descent. I am on light duty, as I’d sprained my ankle the day before and the new guy stayed after he was scheduled to help. One of my regulars walks in, and when he sees the cooks he turns towards me with a disgusted look on his face.)

    Customer: “What’s this? Since when did you guys start hiring [racial slur]?”

    Me: “Excuse me?”

    Customer: “Who is this [racial slur] they’ve got in the kitchen now? You gonna start serving egg rolls or something?”

    Me: “Okay, number one, [coworker] is Vietnamese, not a [racial slur]. Not that it matters, because number two, he was born here, so therefore he’s an American. And number 3, I wish we would start selling egg rolls because [coworker] makes the best d*** egg rolls I’ve ever tasted. Now you can go buy your drink from one of the machines because your money isn’t welcome in here today.”

    (The customer stands there with his mouth open in shock for a minute before he turns on his heels and walks out. My coworker walks out as he is leaving.)

    Coworker: “Oh wow, what was his problem?”

    Me: “He’s just mad because I refused to serve him any egg rolls.”

    (Thankfully, the customer later approached my coworker and apologized.)

    Related:
    So Pho, So Crazy, Part 2
    So Pho, So Crazy

    Call Back To The 1940s

    | UT, USA | Bigotry

    (I am a female. I work at a call center where we take care of Internet, cable, and home phone problems. If we don’t have a number from a customer, we can’t look up their account. If they don’t give us am alternate number (like a cell phone) we cannot call them back.)

    Me: “Thanks for calling tech support. Can I get your 10-digit telephone number, please?”

    Customer: “Nope! Get me a supervisor right now… a male supervisor.”

    Me: “Oh, I’m sorry, sir. They are currently in a meeting, but I’m sure I can assist you. Can I get an alternate number in case we get disconnected?”

    Customer: “Sure as h*** can’t! Get me a supervisor now. I don’t care how long it takes.”

    (After about 5 minutes of at least trying to pull up his account and get an alternate telephone number, I eventually give up and go get a supervisor. Keep in mind we have no info from him, and therefore have no way to call him back.)

    Me: “Okay, sir. I have my supervisor here.”

    (I put the customer on mute while I hand my supervisor my headset. However, my supervisor accidentally hits ‘power’ instead of un-mute, hanging up on the customer.)

    Me: “Did you just hang up—”

    Supervisor: “Shut up. It’s been a long day. Do we have a call-back number?”

    Me: “Nope!”

    Diolch yn fawr Very Much

    | Porthmadog, Wales, UK | Awesome Workers, Bigotry, Language & Words, Top

    (I am a customer in a store, queuing at a till being worked at by my friend. I always try to be polite, and if I see a customer has more groceries than me, or looks busier than me, or is elderly, I always offer them to take the place ahead of me when it’s my turn next at the checkout. I live in a Welsh-speaking area so normally ask in Welsh first, then repeat in English if the other person does not understand.)

    Me: *in Welsh* “Hello, sir. Would you like to go next to the till? I don’t mind waiting.”

    Elderly gentleman: *in English* “DID YOU JUST SWEAR AT ME?”

    Me: *in English* “Not at all, I was simply trying t—”

    Elderly gentleman: “I can’t stand you young Welsh people. You think that because you have your own private little language that you can just swear and joke about us tourists. I’ll tell you what, missy, I bet you don’t have a job, you’re probably on benefits. The only people who have jobs around here are here to support tourists like me, who come here out of the kindness of our hearts to inject some money into your miserable, pathetic little local economy. I’ll not have it! I deserve better!”

    (Hearing this, my friend and coworker speaks up in my defense.)

    Coworker: “Actually, sir, she was just asking if you’d like to go next in the queue. Because this isn’t the regular tourist season, she was asking in Welsh. And for your information, she is also English. She’s been learning since she got here to Wales as she thinks it is important to preserve the local heritage. Now, will you take advantage of this girl’s generous offer to go first and let everyone else get on with their day, or will I call a manager and ask you to leave the store owing to your somewhat racist behaviour?”

    (The customer goes red, and slides in front of me in the queue. My coworker would not finish his transaction until she had taught him to say ‘please’ and ‘thank you’ in Welsh.)

    Getting Them Back Is True Therapy

    | Louisville, KY, USA | Bigotry, Health & Body, Top

    (I’m a barista at a coffee shop. We’re pretty busy, but two older female customers are talking loudly enough to be heard by the whole shop.)

    Woman #1: “Well, at least your daughter hasn’t forgotten that she is a woman.”

    Woman #2: “Oh, I know. It’s such a shame when a girl forgets her feminine side.”

    (At this point, Woman #2 sees a bald teenager on the other side of the shop and gestures towards her.)

    Woman #2: “Like her. She’d be so pretty with hair!”

    (Hearing this, the bald girl stands up, completely calm, and walks over to the two women. The entire shop falls silent.)

    Bald girl: *holds out her hand* “Hi, my name is [name] and I’m going through chemotherapy.”

    (Both women go scarlet and run out of the shop. The girl got an ovation and a free drink.)

    Doesn’t Understand The Native Part

    | New York, NY, USA | Bigotry, Top

    (My boyfriend, our best friend, and I have recently started a bakery business together. The boys are the bakers, while I work the register. It’s late in the afternoon and we are just about to close. The boys are sweeping the floors and other stuff. I am Mohawk Native American, but people often think I am Hispanic because of my darker skin. A customer walks in.)

    Me: “Good evening, How can I help you?”

    Customer: “Ah, no. Him.” *points at my friend*

    My Friend: “Oh, sorry I am cleaning up. [my name] will help you with your order.”

    Customer: “No, it’s fine. How about him?” *points at my boyfriend, who is at the back doing the accounts*

    Me: “He is not available either. I would be glad to help you.”

    Customer: *sighs* “Alright. I have an order for a dozen eclairs, but can he give them to me?” *points again at my boyfriend*

    Me: *confused* “Why?”

    Customer: “Well, you’re Mexican, right? I just don’t want immigrants touching my food. You understand, right?”

    (I just stare with shock.)

    My Friend: “Lady, first of all she is Native American. Second, we do not tolerate racism here, so would you be so kind to leave our shop?”

    Customer: “And you call yourself American! Defending some painted savage b****! I bet she puts peyote in the food to lure good Christian Americans into being voodoo savages!” *storms out and slams the door*

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