Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

Shogun The Way To Go Home, Part 2

| Tokyo, Japan | Awesome Customers, Bigotry, Language & Words, Top, Tourists/Travel

(I grew up in Japan and am bilingual, even though I am Australian by birth. I am showing some Australian friends around Tokyo.)

American customer: *to the station attendant, in English* “Hey, I need to get to Akihabara station. How do I do that?”

Station attendant: *in Japanese* “Sorry, I do not speak English. Could you point it out?”

(As the station attendant speaks, he has a big map of the subway system and his gestures make it VERY obvious what he wants the customer to do.)

American customer: *in English* “Are you deaf?! I need to get to Akihabara station!”

Station attendant: *in Japanese, while gesturing at the map emphatically* “I don’t know English, sorry. Please point where you are going.”

American customer: *in English* “Stupid Asians. Just tell me how to get there!”

(I intervene at this point, as I feel sorry for the poor station worker.)

Me: *in Japanese* “He wants to get to Akihabara station. I know the way; I’ll explain it to him.”

(I explain, in English, how to get to the station, and tell him the station attendant was trying but he doesn’t speak English.)

American customer: *to me, in English* “These stupid Japs should learn English. Why couldn’t he tell me that?”

Me: “When Asians visit your country, you expect them to speak English, right? So it’s only fair when you come here you try to use their language. Plus, he was trying to help you if you had just pointed it out on the map.”

American customer: “Everyone should know English!”

(He storms off without apologizing, or thanking me or the station worker.)

Station attendant: *to me, in Japanese* “Thank you so much for helping. I didn’t know what to do.”

Me: “Don’t worry about it. He was just being rude. I feel like I should be apologizing for his behaviour on behalf of all foreigners.”

Station attendant: “Oh, don’t worry, we get much worse. Then there are people like you who help convince me you’re not all bad. Thanks again!”

Related:
Shogun The Way To Go Home

Acting Like Wario

| New York, NY, USA | Bad Behavior, Bigotry, Theme Of The Month

Customer: “Hi do you guys have any Mario games?”

Me: “Yes of course, what system would that be for?”

Customer: “…What?”

Me: “What game system would you like that Mario game for, sir? We have them for the Wii, DS, and 3DS at the moment. We also might have a few used Gamecube ones.”

Customer: “Look, my son just wants a d*** Mario game. Can’t you just give me one?”

Me: “I’m sorry, sir, but I can’t. There are literally dozens of different Mario titles for a bunch of different systems.”

(The customer looks up at the consoles behind me.)

Customer: “I think he has that… uh… Playstation there.”

Me: “Well, in that case, I can’t sell you any Mario game because they don’t ma—”

Customer: “God d*** it! I just want to buy my son a f***ing Mario game! Why is that so d*** hard?!”

Me: “They don’t make them for Playstation.”

Customer: “Don’t you know that the customer is always right you little s***?! I drive all this way to buy my son a Mario game, and you don’t even know what you’re talking about!”

Me: “Unless we know what system he has, I can’t help you sir. It could be for the Wii, DS, 3DS, or the Gamecube.”

Customer: “Oh, so now you’re refusing me service?! I’d like to speak to your supervisor you little punk!”

(My manager has had enough at this point.)

Manager: “Sir, I’m going to have to ask you to leave.”

Customer: “I’m not going anywhere! I know my rights!”

Manager: “Okay then, I’m going to call security. I recommend you leave before they arrive.”

Customer: “I thought nerds were supposed to be smart!” *leaves*

The High Cost Of Racism

| Atlanta, GA, USA | Awesome Customers, Bigotry, Family & Kids

(A customer is with my coworker, and seems to be acting rude. I come over to see what is happening.)

Coworker: “Your total is $48.76.”

Customer: “No, it’s not! This is supposed to be on sale!” *shows an old coupon for different store*

Coworker: “We cannot accept that.”

Customer: “No, no no! It’s on sale! You’re incompetent! I knew you wouldn’t’ be any help! You n***** shouldn’t be taking jobs from good, Christian, white people!”

(At this point, my coworker is on the verge of tears. The customer then grabs random kid, who appears to be 10 or 11.)

Kid: “Let go!”

Customer: *to kid* “Don’t you think this lady is mean for taking white peoples’ jobs?”

Kid: “No, but I do think that you are a idiotic, rude, racist that needs to let go of me right now!”

(The stunned customer runs out of the store. We track down the kid’s parent, who ended up getting a $10 gift card which she spent on a toy for the kid!)

Setting Mother Straight

| USA | Awesome Customers, Bigotry, Top

(I’m working the cash register when a mom comes through with a teenage daughter in a private school uniform. I’m pretty flamboyantly gay.)

Me: “Hello today, ladies. Did you find everything you need?”

Mom: “Just shut up and finish this f**.”

(I’m used to this kind of abuse, so I continue ringing her up. I notice the daughter roll her eyes at her mother, but doesn’t comment.)

Me: “And if you could just sign that receipt right there, ma’am.”

Mom: *snatches receipt* “You should be ashamed of yourself! Acting that way in front of my daughter! Homosexuals are ruining this country! Look at those two over there making out in the middle of the store!”

(Her rant continues as she points to a young couple walking through the store holding hands. She then goes on to attack the ‘biker chick’ with the tattoo in the next line. I can see her daughter getting angrier, and finally she snaps.)

Daughter: “Can you please just stop? This guy’s been pretty d*** helpful and probably has better taste in men than you! And those two are freakin’ adorable so leave them alone. You want to hear something really good? I have a boyfriend. We’ve had sex. Oh, and I got a tattoo.”

(She proceeds to rip up the back of her shirt to reveal a tattoo on her lower back before turning back around to face her mother.)

Daughter: “And you can’t say anything because I’m an adult just like every other person in this store. So you can take your prejudiced opinions and shove them up your a**. If you want me, I’ll be at Dad’s!” *storms out*

It Takes Courage To Engage Bigots

, | KY, USA | Awesome Workers, Bigotry, Top

(I am working at a fast food restaurant. I am a gay male and am wearing my engagement ring to my boyfriend.)

Me: *ringing up customer’s order* “Will that be all today, sir?”

Customer: “Yes, also I’d like to congratulate you on your engagement.” *looks at my ring* “Who is the lucky girl?”

Me: “Uh, well, it’s not exactly a girl.”

Customer: “Pardon?”

Me: “My boyfriend gave me this engagement ring.”

Customer: “Your boyfriend?”

Me: “Yes.”

Customer: “I want your manager right now.”

(At this point, I’m a bit worried, since my manager is a known homophobe around the restaurant. I get him to the customer.)

Manager: “What seems to be the problem?”

Customer: “I want you to fire this f***** right now!”

Manager: “Why?”

Customer: “He’s a sinful f**! This restaurant hates them doesn’t it? So I want him fired right now!”

Manager: “No.”

Customer: “What!?”

Manager: “I’m not going to fire him just because of that. I may not like what he is either, but he’s a valued employee. So, kindly get out of my restaurant right now!”

Customer: “You can’t do this! I’m the customer and I’m right! Fire him right now!”

Manager: “No. Now leave before I call the police!”

(The customer leaves the store, furious. I thanked my manager for his support. Unfortunately the customer reported him and he was fired a month later. I quit in protest immediately afterwards, as did most of the staff!)

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