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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    She’s Been Placed On The Blacklist

    | Redlands, CA, USA | At The Checkout, Awesome Workers, Bigotry

    (I am filling out an application at an empty register counter when I see a well-to-do looking customer screaming at one of the employees. The employee looks close to tears.)

    Customer: “Why the f*** can’t I use my coupon? I have a right to this deal. You sent it to my home! I am going to use it now. Take my freaking coupon!”

    Employee: “Ma’am, it only works on Black Friday. It is only Wednesday. It is store policy. There is nothing I can do about it.”

    Customer: “I just saw another woman use the same coupon!”

    Employee: “We sent out similar ones that work for Thanksgiving products like—”

    Customer: “Shut up! I know you are too dumb to understand what I am saying. Giving your people an education is a waste. A monkey could do this job. You n*****s have no right to be here, taking jobs from good people, like that girl right here! She is likely going to starve because you rats keep taking all the good work!”

    (The woman literally drags me over to where they are.)

    Customer: *to me* “Doesn’t it p*** you off that these blacks have their own holiday and excuse us good, Christian white folks? You need a job and I am going to get this girl fired for you!”

    Me: “Let go of me! Are you crazy? No need to be a racist b**** about it. Just because you are racist doesn’t mean she is stupid.”

    Woman: “I am not racist! This colored girl can’t do her job. She is obviously too stupid to work here. She needs to go back to Africa.”

    (At this point, a man who has been standing off to the side marches up to us.)

    Man: *to the customer* “You can leave right now. I am refusing you service.”

    Customer: “You have no right to tell me what to do!”

    Man: “I do. That employee is my wife, and my father owns this store.”

    (As he is saying this, he points up towards a camera. The woman looks up without thinking.)

    Man: “Great, now I have your face for the picture I am going to be posting on all the doors. I hope you like driving to [next town], because you are now banned from this store.”

    Customer: *sulks away, leaving her paid-for purchases*

    Man: *to me* “Would you like some free stuff?”

    Brace(let) Yourself For A Good Cause

    | Reisterstown, MD, USA | Awesome Customers, Bigotry, Family & Kids

    (We sell rubber bracelets in different colors that say one of the following: ‘Be Brave; Be Amazing; Be Kind; Be Accepting, Be Involved; Be Yourself’. When purchased, they donate money to a foundation that prevents bullying of children in school. A mother and her 8-year-old daughter are in the store looking at the bracelets.)

    Daughter: “Mom, can I get one of these?”

    Mom: “Yeah, sure. Which one?”

    Daughter: “I’m not sure. I like all of them. They say such nice things.”

    Mom: “Yeah, they say really nice things, but I don’t like ‘Be Accepting’.”

    Daughter: “Well, why not?”

    Mom: “It sounds lame or something.”

    Me: *gives the mother a dirty look*

    Daughter: *catches on and buys the ‘Be Brave’ bracelet*

    Incheon Further Away From The Answer, Part 3

    | New Bedford, MA, USA | Bigotry

    (I work in a gas station in a predominately Hispanic and Portuguese neighborhood. I am half Korean and half European (mostly from Germanic countries), and I don’t speak a lick of Spanish or Portuguese.)

    Hispanic Customer: *walks in and starts speaking to me in Spanish*

    Me: “I’m sorry, what?”

    Hispanic Customer: *looks annoyed and keeps speaking in Spanish*

    Me: “I’m sorry, sir. I don’t speak—”

    (At this point, the customer becomes irate and begins yelling at me, first in Spanish, and then in English.)

    Hispanic Customer: “Stupid b****! Don’t tell me you don’t speak no Spanish when you’re f****** Puerto Rican, stupid c***. Who the—”

    Me: “I’m not Spanish.”

    Hispanic Customer: *suddenly becomes meek* “Oh. You’re not?”

    Me: “Not even close.”

    Hispanic Customer: *blushes and mumbles* “Sorry. Could I use your bathroom?”

    Me: “It’s right down that hall, sir.”

    (He bolts into the bathroom, does his business, and runs out of the store looking embarrassed. At this point, my boss walks out of the office.)

    Boss: “You don’t even look f***ing Spanish!”

    Related:
    Incheon Further Away From The Answer, Part 2

    Gotta Catch Them All Ages

    | Panama City Beach, FL, USA | Awesome Workers, Bigotry, Geeks Rule

    (I am at a game store to get a case for my new DSi I got for Christmas a few days ago. I see the case I want, but I’m too short to get it.)

    Employee: *reaches up and gets it for me* “Here you go, little lady.”

    Customer: “That for your kid, girl? You should be ashamed, having one at your age!”

    Employee: “Dude, she’s in here all the time, it’s for her. Now, [my name] need anything else?”

    Me: “I think I’ll look at the used games.”

    Customer: “Just a poor, single mother. Should be ashamed.”

    Cashier: “Sir, please stop harassing her.”

    Me: “Are the pre-orders for the new Pokèmon game out yet?”

    Employee: “Nope, not until—”

    Customer: “She must be a mother! What teenager plays Pokèmon?”

    Cashier: “Well, I’m thirty two and I play.”

    Employee: “Twenty-eight. Love Heart Gold and Soul Silver.”

    Me: “Twenty. I also play Epic Mickey. With my father. Who is right outside.”

    (I gesture out the window. My dad isn’t very strong, but he looks it, and is rather tall.)

    Customer: *leaves, embarassed*

    Cashier: “So, how did you like [game I bought in the summer] when you were abroad?”

    Me: “Epic. Thanks, guys.”

    Cashier: “You’re a regular, [my name]. Oh, hey, [employee] did you show her the new controller?”

    (It ended up being a good trip!)

    Coffee, Strong, And Proud

    | Concord, NH, USA | At The Checkout, Awesome Customers, Bigotry, Top

    (Note: during the course of this conversation the customer uses several degrading terms for people of Middle-Eastern and African descent.)

    Customer #1: *slaps a $10 bill on the counter* “I’ll have a pack of [racial slur] delights.”

    Me: “Excuse me?”

    Customer #1: “You know, [different racial slur] specials! You know, the cigarettes the [yet another racial slur] make!”

    Me: “You mean Camels?”

    Customer #1: “That’s what I said I wanted, isn’t it?”

    Me: “Not even close. You used several highly offensive racial slurs, but not once did you ask for a pack of cigarettes.”

    Customer #1: “Whatever. Just get me the f***ing cigarettes!”

    Me: “Yeah, that’s not happening. I’m exercising my right to refuse you service. The door’s right over there, have a nice day!”

    Customer #1: “You’re kidding, right? What the f*** is your problem?”

    Me: “It’s simple, really. If someone is bothering other customers, I am required to kick them out of the store. Your crude and abusive language is clearly bothering the customers in line behind you, so there you go. Goodbye.”

    Customer #1: “What the f*** is wrong with you! What’s wrong with calling a [slur] a [slur]? They’re all f***ing [slurs], and you’re all a bunch of f***ing b****ds. You hear me? You’re all—”

    (At this point Customer #1 turns around to yell at the other people in line, but cuts off as he catches sight of the customer right behind him. Customer #2 is a male African-American that could accurately be described as ‘terrifyingly enormous’. It should also be noted that one of the slurs Customer #1 has been using was aimed at African-Americans.)

    Customer #1: “Whoa, man. I said ‘sand [slur]‘. I don’t have any problem with you!”

    Customer #2: *stares down at Customer #1* “Lemme see if I’ve got this right. You’re a loud-mouthed, ignorant, bigoted a**hole, but that shouldn’t bother me because you don’t have a problem with me specifically?”

    Customer #1: “Uh, yes?”

    Customer #2: “Uh, no. The nice man behind the counter asked you to leave the store. I suggest you do so before I decide you need some help getting through the door.”

    (Customer #1 immediately flees out the door, allowing Customer #2 to put his four coffees on the counter.)

    Customer #2: “Just the coffees, my friend.”

    Me: “Dude, the look on that guy’s face was one of the funniest things I’ve ever seen. For that, and for helping me out, your coffee is on me.”

    (The next day I told my manager what happened. After reviewing the security tapes (and laughing for a good 20 minutes) she gave me a nearly half a box of free coffee vouchers to give Customer #2. When I quit two years later, he still hadn’t run out of them.)

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