Featured Story:
  • Always Time For A Rhyme
    (2,126 thumbs up)
  • Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Christmas Housing Crisis

    | Vancouver Island, BC, Canada | Bigotry, Holidays, Theme Of The Month, Wild & Unruly

    (For Christmas, the bakery I work at makes elaborate gingerbread houses, complete with some reindeer, Santa, and a few trees. Understandably, the whole thing is rather fragile, and pricey, and we wrap them carefully and display them on top of the pastry case with signs requesting that customers seek help before handling them. A customer walks in and wanders up to the display case and starts to examine the gingerbread houses. As Christmas is busy, my coworkers and I are not paying attention, she ends up breaking the reindeer and some trees in one of the gingerbread houses when she handled it.)

    Customer: “Excuse me!”

    (There’s a line of ten people in front of her, so we politely but quickly ask her to step in line. She shakes the very fragile gingerbread house at us.)

    Customer: “Excuse me! I want to buy a gingerbread house! This one is broken!”

    (As the most senior front end employee, I end up walking to the front and helping her.)

    Me: “I’m terribly sorry. We have others.”

    (I start to reach for an intact one, but she shakes the one she’s holding, breaking it further.)

    Customer: “No! Those ones are probably just as stale as this one. That’s why it broke! You shouldn’t be selling your customers such cheap product.”

    Me: “No, ma’am, it broke because you’ve been shaking it. I can assure you that they were all put together yesterday.”

    Customer: “Real gingerbread doesn’t break like that! I want to speak to your manager!”

    Me: “I’m the worker in charge tonight, ma’am, and I can assure you that, when shaken, gingerbread breaks like most other pastries.”

    (She fumes and reached for another one. I quickly intercept and, after a few bitter words, she allows me to take down the gingerbread house she wants. Before letting her touch it, though, I turned it carefully so she could see that it was all intact. I then ring her in, charging double, which she was quick to jump on.)

    Customer: “What? They’re $45 dollars! I will not pay $100 for a gingerbread house!”

    Me: “No, ma’am, the broken ones are $45. Some people prefer them in bite size pieces. The intact ones take much longer to prepare, so we have to charge extra.”

    Customer: “This f***ing store is a godd*** disgrace! Owned by an Arab!” she’s referring to the head pastry chef who is Filipino* “-and a f***ing c****!” *referring to me, as I’m half-Chinese*

    (She throws a $100 bill on the counter and storms off, almost knocking an elderly man to the ground when she opens the door to leave. I ended up using the extra $50 to buy the other customers hot drinks, and passed out the broken gingerbread to accompany the beverages. Needless to say, we got some pretty amazing tips that night. The customer came back to complain later when the owners were around, but the head chef’s husband gave her a proper telling off when he heard her refer to his wife as an Arab.)

    Bigots And Sexists On Aisle 4

    | RI, USA | Bigotry

    (I work at a supermarket stocking shelves. I’m a relatively small girl; about five foot four and barely one hundred five pounds. Also, despite being in my early twenties, I look more like I’m fifteen. I have gone behind one of the registers to get a spray bottle.)

    Customer: “Are you opening?”

    Me: “No.”

    Customer: “Why not?”

    Me: “I don’t work in this department.”

    Customer: “What department do you work in?”

    Me: “I work in grocery sir. I stock the shelves.”

    Customer: “A girl like you shouldn’t be doing a man’s job. You should either be behind a register or in the bakery.”

    Me: “Would you like me to call the store manager, sir? I’m sure she would be more than happy to assist you.”

    Customer: *doesn’t say another word and walks off*

    Me: “Have a nice day, sir!”

    Bigotry & Hate Vs. The Pearly Gates

    | Rapid City, SD, USA | Bigotry, Family & Kids, Holidays, Theme Of The Month

    (It’s around Christmas and I’m a customer at a nationwide discount store. I notice a customer pointing at an African American angel display.)

    Racist Customer: “Black angels? Who the f*** heard of black angels?? There ain’t no black angels in heaven!”

    (This garners some outraged glares, especially from an African American family browsing nearby. However, before the employees can step in, this occurs…)

    Family’s 8-year-old Daughter: “That’s because I’m not there yet!”

    Racist Customer: *quickly leaves the story, embarrassed*

    Couples Therapy

    | MA, USA | Awesome Customers, Awesome Workers, Bigotry, Top

    (There was recently a vote in Minnesota whether or not to change the constitution to make same-sex marriage illegal. Voting ‘Yes’ would be for making it illegal, and vice versa for ‘No’. It should also be noted that there is already a law in place prohibiting same-sex marriage. I’m wiping tables at coffee shop. It’s been pretty slow, and I see two young women obviously in a relationship. They order their drinks, and then sit down. A young man of around 20 is sitting a little ways from them, wearing a heavy jacket. I’ve noticed several looks pass back and forth between them, until finally, one of the young women walks over to him.)

    Young Woman #1: *to the young man* “Would you please mind your own business?”

    Young Man: “I’m sorry?”

    Young Woman #1: “You’ve been glaring at us for the better part of five minutes. Is there something you’d like to say?”

    Young Man: “Oh… look, I’m sorry. It’s just that I saw you two there, and—”

    Young Woman #1: “And what? You thought I wouldn’t notice you being passive aggressive over here?”

    Young Man: “Please, I’m sorry.”

    (The young woman bends down and jostles the table, causing the young man to flinch back, shifting his jacket slightly. She smiles sweetly.)

    Young Woman #1: “See, that wasn’t so…”

    (She trails off because of what she sees: beneath the young man’s now-open jacket is a bright blue ‘VOTE NO’ t-shirt. She stands slack-jawed for a moment.)

    Young Woman #1: “I… uh…”

    Young Man: *looks down* “Oh, um, I guess that would’ve helped.”

    (The young woman stutters a few more times, then rushes back to her seat. Eventually, she comes back to apologize to the poor guy.)

    Young Woman #1: “I’m sorry about that. My girlfriend just came out to her family, and they aren’t taking it well.”

    Young Man: “It’s okay. I’ve just been through a nasty breakup myself, and seeing the two of you so happy together was pretty tough for me.”

    (After hearing this, I talk to my manager, and he lets me purchase two $25 gift cards with my employee discount, which I give to both parties. All three seemed to leave as friends.)

    Best Not To Exchange With Haters

    | Denver, CO, USA | Awesome Workers, Bigotry, Top

    (I’m a manager. I am ringing up a woman I have sold things to before. We are making small talk as I ring her up. Note: I’m a lesbian.)

    Customer: “I can’t believe the president came out in support for gay marriage!”

    Me: “I know; kind of unbelievable!”

    Customer: “That f** lover is going to burn in hell for that!”

    Me: *biting my tongue* “Okay.”

    (I finish ringing her up and hand the customer her bags.)

    Customer: “They should round up all the gays and put them down.”

    Me: “That would be bad for me, seeing as I am a lesbian.”

    (The woman turns pale and walks out without saying a word. A few hours later, I get a call from the manager of another one of our stores. On the line, I can hear the same customer I previously sold items to ranting.)

    Manager: *also a woman* “So, this woman is here wanting to exchange a bunch of stuff from your store. When I asked her what was wrong with the items, she said you tainted them; I have no idea what she is talking about. Could you maybe clear this up for me?”

    Me: “Well, I bet it is because she found out I was gay.”

    Manager: “I see.” *starts talking in sultry voice* “Well, I’ll see you tonight for our date. You should put on that that black lace bra and panty set I got you for your birthday! I love you!” *hangs up*

    (I am very confused, seeing as I have never dated that manager, nor did she ever get me underwear, and as far as I know, she is not gay. Fast forward a few days later to the manager weekly conference call: apparently, the customer left the other store after thinking the other manager was also gay. That manager then called every other store in the area and told everyone about the customer. Over the next few days, the customer went to every store in a 20 mile radius trying to exchange the ‘tainted goods’. Everyone she talked to pretended to be gay when working with her and she left every time. To my knowledge, she never got her exchange.)

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