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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Caring About The Carers

    | Derbyshire, England, UK | Bigotry, Top

    (A regular customer with a mental disability is currently in the restaurant with his carer. The man comes in every week and is one of the nicest customers we have.)

    Carer: “Hey! Can I have a word please? Do you guys mind that we come in here to eat?”

    Me: “Of course we don’t mind! You’re more than welcome here; don’t be silly! Why do you ask such a thing?”

    Carer: “Oh, thanks! It’s just that that couple over there said that they’d spoken to you, and that you were thinking of the best thing to say to kick us out!”

    Me: “They really said that?! Right, stay here for a moment, please. I’ll be right back.”

    (Although I’m furious, I sweetly approach the couple in question.)

    Me: “Hey guys, I understand you’re having a bit of a problem today. Anything I can do to help?”

    Customer:Finally! Yes, you certainly can help! I want those people over there gone! It’s plain rude that they’d dare be here!”

    Me: “May I enquire as to why you wish for them to be removed from the store?”

    Customer: “People like that shouldn’t be allowed in normal restaurants! I shouldn’t have to put up with it!”

    Me: “Oh, you’re absolutely right, sir! You shouldn’t have to put up with it at all!”

    Customer: “I knew you’d understand!”

    Me: “Yes, completely! That’s why I’m giving you a total of 30 seconds to remove yourself from my store before I ban you completely! And if you dare to say such a disgustingly prejudiced thing about one of my most valued customers again, you’ll have more than just some harsh words to deal with!”

    Customer: “You can’t talk to me like that! How dare you?!”

    Me: “Well, it looks like I just did. Don’t ever bother my customers again. Get out.”

    Customer: “Why should I get out? I have every right to be here!”

    Me: “As does everyone, regardless of how different they may be. You, however, no longer have a right to be here. If I have to ask you to leave again, I will have the police come to remove you.”

    (The couple left, cursing my name and threatening to call to have me fired. When they did ring, I’d already received a pay rise for what I did following a call from my regulars!)

    Not Low Key About The Hokey

    San Jose, CA, USA | Bigotry, Bizarre, Religion

    (I’m a Muslim female barista. Two young women in headscarves come in. They get in line. Most people are surprised to learn of my faith, as I am mixed race and look white, and don’t wear a headscarf by personal choice.. A man whispers to his wife, and then comes up to me while I’m handing out drinks to customers.)

    Man: “Excuse me, could you please remove those two from the shop?”

    Me: “Who?”

    Man: “Those two in the scarves.”

    Me: “Uh, why?”

    Man: “They’re offending me.”

    Me: “How?”

    Man: *raising voice* “How dare they throw their satanic religion in our good Christian faces?!”

    (He is wearing a rather large cross around his neck.)

    Man: *raises his voice to a yell* “Be gone from his earth, devil spawn!”

    Me: “Dude, look, quit harassing them.”

    Man: “Harassing them?! They’re harassing me!”

    (Fed up, I come out from behind the counter to speak to the man.)

    Me: “Look, dude, be quiet or leave now.”

    Man: “Why should I, son of the great lord, be forced to tolerate their hokey religion?!”

    Me: “That’s my ‘hokey religion’ you’re messing with, and I’m not going to take your crap. Out. Now.

    Man: “You’re devil spawn too?!” *crosses himself* “SONS AND DAUGHTERS OF GOD, THROW DOWN YOUR COFFEE! A SINNER HAS TOUCHED IT!”

    (The shop is literally silent, and everyone is staring at him. My manager walks up behind him. He is Sikh, and is wearing a turban. He taps the man on the shoulder and speaks in a deadpan voice.)

    Manager: *deadpans, taps man on the shoulder* “Now what seems to be the problem here?”

    (As soon as he sees my manager, the customer literally screams and runs out. His wife runs after him, stopping at the door to cross herself. I go back behind the counter. The two Muslim women approach me.)

    Muslim Woman #1: “Thanks for that.”

    Me: “Absolutely no problem. I’ve had that done to me too, when I’m wearing the scarf.”

    Muslim Woman #2: “Do you get lunatics in here like that often?”

    Me: “You have no idea.”

    On The Straight And Narrow (Minded), Part 3

    | TN, USA | Awesome Workers, Bigotry, Love/Romance, Top

    (My uncle is gay, but isn’t flamboyant. He works as a service advisor at a car dealership. He is scheduling an appointment for an elderly customer.)

    Uncle: “All right. So, if you come in next week we can fix your car. However, I am going to be on vacation next week, so you’ll need to see [other service advisor].

    Customer: “Ah, that’s all right. Where are you heading to?”

    Uncle: “I’m going to Cape Cod.”

    Customer: “Well, be careful up there.”

    Uncle: “Why?”

    Customer: “Cause up there’s Queersville.”

    Uncle: “Uh… excuse me?!”

    Customer: “Queersville; it’s full of f**s!”

    Uncle: *calmly* “Thank you for warning me. I’ll be sure to tell my boyfriend, cause he sure hates f**s!”

    Customer: *turns pales and leaves*

    Related:
    On The Straight And Narrow (Minded), Part

    Saw Through His Sexism

    | Montreal, QC, Canada | Bigotry, Top

    (I am a female woodworking student, shopping for a specific kind of saw in a hardware store. There’s only one on the shelf, so I grab it and start to move towards the register.)

    Customer: “You can’t have this saw.”

    Me: “And why not?”

    Customer: “Because I need it!”

    Me: “Well, I’m sorry about that, but I picked it up first when you weren’t even near it. They’ll probably order some soon.”

    Customer: “Give it to me, I really need it.”

    Me: “As much as I do. I’m sorry, sir, but it’s mine.”

    Customer: “I clearly need it more than you; you’re a woman! You can’t have any use for a saw!”

    Me: “I’m sorry sir, but I’m doing woodworking and I need this saw for an order a client placed with me. I am not going to give it to you and delay my client’s order.”

    Customer: *sheepishly* “Oh, I’m sorry, I couldn’t know… If I knew you were a woodworker, I wouldn’t have said that.”

    Me: “You shouldn’t make sexist comments like that, regardless of what field I work. Every woman is allowed to buy a saw… not only woodworkers.”

    No Vocation For Location, Part 5

    | London, England, UK | Bigotry, Geography, Language & Words

    (I work at a call center for charities where we call people to confirm their details and thank them for their donations. I have recently moved from South Africa and am still getting used to some of the pronunciations around the UK.)

    Me: “Hello, this is Sarah calling on behalf of [charity]. I believe you spoke to John in Inverness on Saturday. Is that correct?”

    (I’ve pronounced it ‘In-ver-niss’ as opposed to ‘In-ver-ness’.)

    Man: “What?! How can you work in a f***ing call center and not even know how to pronounce the names?”

    Me: “I’m so sorry, sir. I’m not from England so I’m still getting used to all the names.”

    Man: “How f***ing dare you! I am not from England! I am from Scotland, you dumb b****! They’re different places! How don’t you know that? Didn’t you go to school?!”

    Me: “Oh, I’m sorry, sir. I meant to say I’m new to the UK. Some of the names of places are still a bit tricky for me.”

    Man: *calmer* “Well, okay then. Where are you from?”

    Me: “Johannesburg in South Africa.”

    Man: “Oh, you mean Zimbabwe!”

    Me: “No, sir, they’re different countries.”

    Man: “They’re the same thing!”

    Related:
    No Vocation For Location, Part 4

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