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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    The UK Is Football Mecca

    | OH, USA | Bigotry

    (I am a server at a popular bar and restaurant in a college town in Ohio. On Sundays, we are allowed to wear jerseys of our favourite teams. The following occurs when I approach a table on Parents’ Weekend wearing a Manchester City jersey with the Etihad Airways kit.)

    Me: “Good afternoon, welcome to [restaurant].”

    Woman: “I can’t believe they allow you to wear that! That shirt is horribly offensive!”

    Me: “I’m sorry?”

    Woman: “Etihad? What is that? Some ‘Muslim Brotherhood’ thing, no doubt. We live in a Christian nation, you know! We don’t need any of your type around here!”

    Me: “Um, ma’am, I was raised Catholic. This is a soccer jersey from Manchester City, in the UK.”

    Woman: “I can’t believe they’d let a terrorist serve us in a place like this! We’re leaving!” *storms out*

    Extremely Opinion-hated

    | Springfield, MO, USA | Awesome Customers, Bad Behavior, Bigotry, Theme Of The Month

    (I am on WIC (Woman, Infants and Children) support. My husband and I are having some hard times due to the fact it has been extremely difficult for me to find work. WIC covers some of the more expensive items on our food list. I’m in the store with my two-year-old daughter. There is also this older couple who are the rudest couple I have ever encountered. They are going around having something to say, loudly, about everyone they walk by. The older couple walks past a girl with maroon coloring in her hair.)

    Rude Wife: “Oh god, what a rebellious b****! I bet her parents are real proud.”

    (Next they come up on a young man in a hoodie, with his earphones from his iPod in. He has in his cart things to make a good dinner, but they are unimpressed.)

    Rude Husband:, “Well that boy is just an immature thug with his loud music in his ears.”

    (This whole time, I am being silent as they may just be having a bad day, until they get behind me in the bread aisle.)

    Rude Husband: *to me* “Get out of the way!”

    Rude Wife: “Yes, I really wish she would just pick out her welfare bread and get gone!”

    (Thankfully, at this point another older lady speaks up.)

    Older Lady: “Honey, she has WIC; it’s very different from welfare. Also, did you think that maybe this young woman has that because she is down on her luck and needs it?”

    Me: *to the older lady* “Thank you!”

    This Round He Lost (In Translation)

    | New York, NY, USA | Bad Behavior, Bigotry, Language & Words, Theme Of The Month

    (I’m from the UK and have a surprisingly posh accent. Whilst studying in America, I’ve become somewhat competent in several languages including French, German, Mandarin and Welsh. A rather rude customer arrives at my checkout where I work and has been openly mocking my colleagues during his time in the store.)

    Me: “Good afternoon, sir. How might I be of service?”

    Customer: “Oh, look! This one reckons he’s some posh c***.”

    Me: *ignoring the remark and still smiling* “Can a scan through those items for you?”

    (The customer drops the basket on one of my hands, laughing as I wince in pain.)

    Customer: “You’re all a bunch of failures and drop-outs. Bet you barely even know English properly.”

    Me: “Sir, I was born in Manchester, England.”

    Customer: “Whatever, you fake c***.”

    (At this point the customer begins to swear slowly, and with a smile on his face, in French and German)

    Customer: “See, I’ve got a real education. I speak two different languages fluently and I’m not stuck in some dead end s***-hole.”

    (I finish scanning through his items, and he pays with cash.)

    Me: *flawless French* “My pardon, sir, but you’re short 50 cents.” switching to German* “Do you have correct change?” *switching to Welsh* “If not you may need to return some of these items or pay using a different method.”

    (The customer stares blankly for a few seconds, he then demands I repeat myself. I do, this time in English explaining that I’m translating the French, German and Welsh I just spoke. Once he seems to understand this, he sheepishly pays via debit and rushes off, nearly forgetting his bag.)

    Me: *in French again* “Sir, don’t forget your purchase!”

    Attack Of The Killer Tomato Customers

    | South Tampa, FL, USA | Bad Behavior, Bigotry, Bizarre, Food & Drink, Theme Of The Month

    (I am cashiering on the first express lane with one of our new hires on the second express lane. I’m cashing out a customer when I hear an outburst from the new girl’s line.)

    Customer: “What are you doing?! Don’t touch my tomatoes! Leave them in the bag!”

    New Cashier: *turns around, looks at me* “Help me, please?”

    Me: *walks over* “Good afternoon, sir. How can I help you?”

    Customer: “I bought these tomatoes, and she is taking them out of the bag and ringing them up separately! I want them rung up together!”

    Me: “Well, sir, it looks like you bought 3 different tomato varieties.”

    Customer: “So?”

    Me: “Each variety is a different price per pound. To keep our inventory counts accurate, we have to weigh and ring these up separately.”

    Customer: “I don’t want you touching my tomatoes!”

    Me: “I’m sorry, sir, but it is store policy.”

    Customer: “I want to see a manager!”

    Me: “Sure.”

    (I flag down a supervisor, who is female.)

    Supervisor: “What can I do for you, sir?”

    Customer: “No! I want to talk to a manager!”

    Supervisor: “I assure you, I’m a manager.”

    Customer: “No! A man!”

    Supervisor: *sighs* “I’ll be right back.”

    (She returns with the store manager, who is male. He walks off with the now-livid customer.)

    New Cashier: “Did he really pitch a fit over tomatoes?”

    Me: “Yep. And I wouldn’t be surprised if he got them for free now.”

    New Cashier: “No way.”

    (15 minutes later, the supervisor returns.)

    Supervisor: “Well, [store manager] just gave our angry customer his tomatoes for free.”

    New Cashier: “What!?”

    Me: “I told you!”

    You Just Got Schooled, Part 3

    | AZ, USA | Bigotry, School

    (I worked in the tech repair department of computer electronics retailer. I walk up to the customer service desk to do an inspections for a coworker and a customer making a return.)

    Coworker: *to me* “Hey, this customer is doing a return and we need the product inspected.”

    Me: “Okay.”

    (I inspect it and passively listen as the customer and coworker reminisce about the days when he was her soccer coach in a public high school a couple years back.)

    Customer: “…yeah, things on the team aren’t like they used to be. With that recent rule change, they’re letting homeschoolers join our sports teams now too. The nerve of them taking positions from kids who are enrolled at the school and actually learning something! Those parents are uneducated idiots to prevent their kids from getting a good education.”

    Coworker: “Wow, sounds like there are some issues to be worked out.” *looks at me* “Hey, weren’t you homeschooled?”

    Me: “Yes I was, for six years into high school. My mother has a Bachelors in Teaching and father has a Bachelors in Science. I received four tech certifications before working here, and just graduated with a bachelor in Computer Information Systems.”

    Customer: *stands their quietly, looking away*

    Me: *to the customer* “Everything looks good. You can go ahead with the return.”

    Related:
    You Just Got Schooled, Part 2
    You Just Got Schooled

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