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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Dining Sin

    | USA | Bad Behavior, Bigotry, Food & Drink, Top

    (I’m a waitress, seating a woman next to a pair of young men holding hands across the table. They are talking quietly to each other, very obviously on a date. One of the men is drastically shorter than the other, making him appear much younger.)

    Female Customer: “Well, isn’t that sweet, taking your little brother out? How old is he, 10?”

    (Customer #1 blushes and bites his lip.)

    Customer #2: “He’s 19, and he’s my boyfriend.”

    (I’m about to walk away, when the woman gasps and shrieks at me in outrage.)

    Female Customer: “HOW DARE YOU ALLOW THESE HEATHENS TO ACT LIKE THIS IN PUBLIC! YOU TWO SHOULD BE ASHAMED OF YOURSELVES, YOU F*****S!”

    (Both men visibly flinch. The smaller starts pulling his hand away, blinking back tears. The taller catches it and gives him a reassuring smile. Being bisexual myself, I’ve learned how to deal with this.)

    Me: “Look at that couple over there.”

    (I point to a girl and boy, on the other side of the restaurant. They are about the same age, doing the exact same thing the other couple just was.)

    Me: “What do you think of them?”

    Female Customer: “Well, they’re cute!”

    (I point to the gay couple.)

    Me: “And if one of them was a girl?”

    (The female customer stammers furiously. She stands up, almost knocking the table over, and starts stomping away.)

    Female Customer: “I’m never coming here again! I’ll have you reported for allowing these f*****s to sin here!”

    (Luckily for me, my boss laughs in her face. He bans her from the restaurant, and calls other branches to warn them about her. The two men are incredibly sweet, and make sure to give me a twenty dollar tip. They’ve been regulars ever since!)

    Causing Disorder

    | Toronto, ON, Canada. | Bigotry, Health & Body

    (I have ASD—autism spectrum disorder.)

    Coworker: “What is it like to have ASD?”

    Me: “Well, it’s not that bad really.”

    (Just then, a customer walks into the chain.)

    Me: “Oh, hello, ma’am. What would you like?”

    Customer: “What’s not so bad?”

    Me: “Oh, it’s just that I have ASD. I was being asked what it’s like to live with it.”

    Customer: “What!?”

    Me: “I’m sorry. What did I say?”

    Customer: “YOU PEOPLE SHOULDN’T BE HERE!”

    Me: “Ma’am, I have to work somehow.”

    Customer: “GET OUT! YOU ARE TOO DISABLED TO WORK!”

    Coworker: “Ma’am, she is one of the smartest people I know!”

    Customer: “Bull-s***! You people are stupid! You are in wheelchairs, and drool out of your mouths!”

    (All of a sudden the customer GRABS me by my shirt, and tries to pull me out of the counter. My friend tries to free me.)

    Customer: “GET OUT! GET OUT! YOU’RE KILLING THE MARKET! GET OUT!”

    (After three minutes of useless attempts to free me, my friend calls mall security. The yelling customer is dragged away, and is banned for life.)

    Small Minded People

    | Scotland, UK | At The Checkout, Bigotry, Family & Kids

    (I am a dwarf, and need a stool to be seen clearly. From the till, I can pass as an average-height person. A customer and her small child approach.)

    Customer: “Do you have any woollen gloves?”

    Me: “Sure, we keep more stuff in the back. I’ll go and check for you.”

    (I step down from my stool, and come out from behind the counter. The customer is surprised, and takes a step back, taking her child’s hand. Despite being hurt by her reaction, I make myself smile. I head to the back room, where I can hear her son.)

    Child: “What was that, mum?”

    Customer: “Shush! Don’t stare. He’s just a midget; he won’t hurt you. He didn’t eat his greens, that’s all.”

    (I come back through with a box of gloves.)

    Me: “Sorry, I couldn’t help overhearing. Midget isn’t the most ‘PC’ term to use. Personally, I prefer dwarf; it’s different for everyone. Midget is definitely offensive for most though.”

    (The customer looks at me wide-eyed, saying nothing. I gesture to the box for her to look through.)

    Me: “You’ll probably find something in there. We have quite a lot of—”

    Customer: “Is it okay if you go back behind the counter? You know, for my son?”

    (Quite speechless, I go back behind the counter, and on to the stool. My manager decides to intervene.)

    Manager: “Is there a problem here? Do you think [my name] here is going to taint your kid’s innocence or something?”

    Customer: “I just don’t want him scaring my son. Is that too much to ask?”

    Manager: “Well, I’m not going to have you insult my staff. Either treat him like a human being, or leave this shop.”

    Customer: “Well, I don’t know why you hired someone like him to work on the till!”

    Manager: “Okay, that’s it. Get out.”

    (The customer and her child leave.)

    Me: “Thank you!”

    Manager: “Shush, just stay there. I’m going to the bakery to get you an apple turnover. You deserve something after dealing with her!”

    A Directionless Conversation

    | Canada | Bigotry, Transportation

    (I am 16. I work in a car dealership’s customer service department on weekends.)

    Me: “Service department, [name] speaking, how may I help you?”

    (An elderly customer answers.)

    Customer: “I’m having a hard time finding your dealership. Can someone give me directions?”

    Me: “Sure, can you tell me where you are now?”

    (I begin giving her directions when she interrupts me.)

    Customer: “No, I need someone else to give me directions.”

    Me: “I know exactly where you are, and it’s very easy to get here. All you have to do is—”

    Customer: “No. No, I need a man to give me directions.”

    Me: “Excuse me?”

    Customer: “I need a man to give me directions.”

    Me: “Okay, just give me a moment.”

    (I page my male co-worker, but he is busy with another customer.)

    Me: “Ma’am, I’m sorry, but he’s busy. Can I give you directions now?”

    Customer: “No, I need to speak to a man. I’ll wait.”

    (I go talk to another co-worker and explain the situation. He answers the phone and gives her directions. Twenty minutes later, she arrives.)

    Me: “Good afternoon.”

    Customer: “Ugh, I had the hardest time getting here.”

    Me: “Oh, really? Which way did you go?”

    (She explains.)

    Me: “If I were you I would have gone this way…”

    (I once again explain the exact same directions I gave to her on the phone.)

    Customer: “Well, that would have been so much easier! I wish I had gotten you on the phone!”

    Me: “Actually, you did. Please help yourself to a complimentary beverage.”

    (The lady blushes and then hurries to our waiting room.)

    Bigotry Unleashed

    | Yonkers, NY, USA | Awesome Workers, Bigotry, Top

    (A gay couple has just met up in the restaurant and kissed each other upon arrival. Another customer has seen this and is obviously angry.)

    Angry Customer: “Damn f**s.”

    Gay Man: “Excuse me?”

    Angry Customer: “You heard me, you little s***. Let’s not make this into some little pride protest, okay? I have to accept that you’re going to live your lifestyle, and you have to accept that I’ve got freedom of speech.”

    Gay Man: *quietly* “Is it too much to ask for a little human decency?”

    Angry Customer: “Human? Listen up, what you’re doing is not human. I think I have the right to determine what I think is human.”

    (The manager shows up. He’s a quiet Italian man who I assume is conservative due to the Christian imagery and portrait of Reagan he keeps around the restaurant.)

    Angry Customer: *to the owner* “Hey, can you move either them or us to another table?”

    (Instead of responding to the angry customer, the owner instead speaks to his wife.)

    Owner: “I’m sorry, ma’am, but we have a strict ‘no pets’ policy in my restaurant.”

    Wife: “Uh, I, uh, what? I don’t have a—”

    Owner: “Well, according to your talking monkey over here, I can determine who’s a human and who’s not. You bring an animal into my restaurant? I gotta assume it’s your pet.”

    (The angry customer stormed out. When I left, the owner was giving his description, and copies of security camera footage, to the biggest crowd of police I’ve seen. Apparently it’s a bad idea to not pay your bill at a restaurant that gives free coffee to cops.)

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