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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    A Smoking Debate

    | IN, USA | At The Checkout, Bad Behavior, Bigotry, Underaged

    (We card everyone who looks under 40 for cigarettes and alcohol. A customer comes up, who looks to be about mid-20s.)

    Me: “Hi ma’am! How can I help you today?”

    Customer: “I need a pack of [brand].”

    (I grab the cigarettes, and keep them next to me on the counter.)

    Me: “Alright, I need to see your ID, please.”

    Customer: “What the f***?! Just give me the d*** cigarettes. I’m over 18.”

    Me: “I’m sorry, ma’am, but I can’t sell you them without seeing your ID.”

    Customer: “Just give me the cigarettes. I’m in a hurry.”

    Me: “I’m sorry, ma’am; I can lose my job or worse if I don’t ID you. Please… we can get through this much quicker if you give me your ID.”

    Customer: “F*** you, you b****! I want my cigarettes! I come in here all the time and have never been carded before! I demand to speak your manager!”

    (I call my manager up to the front. He’s not much older than I am, and Hispanic.)

    Manager: “What seems to be the problem?”

    Customer: “This stupid b****, who probably isn’t even old enough to sell cigarettes, won’t give me mine!”

    Manager: *to me* “What does she mean?”

    Me: “I asked for her ID since she looks under 40, and she refused. So, I tried to tell her—”

    Customer: “You lying b****! You never asked for my ID!”

    Me: “I asked for it several times, ma’am.”

    Customer: “I want my cigarettes for free!”

    Manager: “I can’t do that ma’am, and I’m almost positive she asked for your ID.”

    Customer: “F*** you, you f***ing immigrant! I come in here all the time!”

    (She continues like this for a while. My manager and I are both completely stunned.)

    Manager: “I’m going to have to ask you to leave.”

    Customer: “You can’t make me!”

    (She starts screaming and shaking the register. Panicked, I call the police. While waiting for them she starts to go around the store knocking things off shelves. As soon as the sirens are in the distance, she runs out of the store. Thankfully after my manager and I deal with the police report, he gave paid vacation time.)

    Paging Insecurity

    | Oakland County, MI, USA | At The Checkout, Awesome Workers, Bad Behavior, Bigotry, Theme Of The Month

    (I am a customer in this pharmacy store late at night. As I walk up to the counter, a male customer is loudly complaining to a male cashier about ‘the gays.’ Being a lesbian, I’m gathering up the courage to say something when the following happens.)

    Male Customer: “The gays keep trying to turn everyone!”

    Male Cashier: “It must be rough.”

    Male Customer: “How do you mean?”

    Male Cashier: “I have a handful of gay friends, and no matter how much time I’ve spent with them, I’ve never wanted to have sex with other dudes. I’m just saying it must be rough to have such a tenuous hold on your sexuality that you’re always worried about being turned by the slightest contact. I feel for you.”

    (It takes a moment, but the male customer realizes what the male cashier is saying.)

    Male Customer: “…Hey, f*** you, buddy!”

    Male Cashier: “You want to f*** me? Oh god, it’s happening now! There must be a gay in the store! Run!”

    Customer: *screaming* “Go to h***!”

    (The customer then runs out of the store. As I put my stuff up on the counter, the manager runs up from one of the aisles.)

    Manager: “What the h*** was that?”

    Cashier: “Oh, I’m probably just getting a customer complaint in the morning. Totally worth it… I’ll explain later.” *to me* “Sorry about all that. How are you tonight?”

    Me: “If I was straight, I would totally be giving you my number right now.”

    His Opinion Carries No Weights

    | KY, USA | Bad Behavior, Bigotry, Health & Body, Theme Of The Month, Top

    (My friend and I are both overweight, so we decide to start going to the gym to lose weight and get in shape for the first time in our lives. She is a bit self-conscious and is hesitant to go at first because she is afraid others will stare. After a couple of weeks, she stops worrying because most people at our gym go about their own business. We’d never had a problem until one day, when she is jogging on the treadmill.)

    Rude Member: “Hey, fat b****! Why don’t you get off the treadmill before you break it?”

    My Friend: *stops jogging* “What?”

    Rude Member: “Get the f*** off the treadmill! Your fat a** is going to break it! Let someone who weighs less than Shamu use it! Just go away and take up space at [fast food restaurant], where you belong.”

    (My friend, looking like she’s about to cry, steps off the machine.)

    Rude Member: “You fatties are a waste of space! You just eat everything in sight and lounge about, getting fatter, and then you complain about your weight. Why don’t you ever do something about it?”

    My Friend: “Excuse me?! You just told me to get my fat a** off of a treadmill, where I was exercising, and go to [fast food restaurant]. Then you have the audacity to tell me that I only sit around eating and not doing anything to lose weight? Get the h*** out of my face, you f***ing jerk!” *gets back on her treadmill and resumes jogging*

    Rude Member: “I hope they charge you double when you break the machines, you cow!” *stomps away*

    (Later, I saw the manager tearing up the rude member’s gym membership right in front of him. He had been informed of the whole incident by several other members!)

    Breast To Be Aware Around Bigots

    , | Melbourne, VIC, Australia | Bad Behavior, Bigotry, Food & Drink, Theme Of The Month, Top

    (I’m a male shift manager at a popular drive-thru fast food chain. I’m 19 and the only manager on duty. I am doing my rounds when I overhear an argument.)

    Customer: “You f***ing b****! You obviously don’t know what the f*** you’re doing! Ten f***ing breast pieces!”

    (At this point the 15-year-old server runs out of the serving window area in tears and begs me for help. I send her on a break and approach the customer warily.)

    Me: “Sir, what seems to be the issue?”

    Customer: “Who the f*** are you?”

    Me: “I’m the manager on duty, sir. Is there-”

    Customer: “You? The f***ing manager? You’re f***ing 12!”

    Me: “Sir, I’m 19 and I’m—”

    Customer: “That b**** wouldn’t give me ten breast pieces of chicken in my ten piece box!”

    Me: “Unfortunately, she was correct and we are unable to do that. Only one in every nine pieces of chicken is a breast piece, and in order to fill your request we would have to cook an extra 81 pieces, which would severely affect our profit margin. Could I suggest the fillet—”

    Customer: “You’re a f***ing f** aren’t you? You’re one of those queers!”

    Me: “Sir, I’m going to have to ask that—”

    Customer: “F***ing f** boy!”

    (The customer then descends into a tirade of graphic descriptions of the sexual acts he would expect me to perform as a homosexual. I’m finding it difficult to maintain composure at this point.)

    Me: “Sir, if you do not stop immediately I’m going to have to call the police.”

    Customer: “You wanna fight me, f** boy? I’ll f***ing kill you.”

    (The customer gets out of his car and lunges at the window. I slam it shut and lock it.)

    Customer: “Come out here and fight me, you queer!”

    Me: “Sir, I cannot help you any more. Please leave my drive-thru immediately or I will call the police.”

    Customer: “You can’t make me! Give me my f***ing chicken!”

    (I pull out my phone and dial the police. As I’m explaining the situation, the customer has reverted to his tirade of sexual comments aimed at me.)

    Me: “The police are on their way. You can either leave the store now or be removed.”

    Customer: “You little f**! I’ll be back f** boy, just you f***ing wait!”

    (The customer roars off. I’m shaking and my voicing is cracking at this point, having maintained composure for so long, but I stay at the serving window so I can explain the delay to the next few customers, and apologise to the next car, who witnessed the entire episode.)

    Me: “Hi, welcome to [fast food restaurant], I’m so sorry about the delay there, I was un—”

    Customer #2: “He’s right! You are a f***** aren’t you!”

    (Worst shift I ever had.)

    The UK Is Football Mecca

    | OH, USA | Bigotry

    (I am a server at a popular bar and restaurant in a college town in Ohio. On Sundays, we are allowed to wear jerseys of our favourite teams. The following occurs when I approach a table on Parents’ Weekend wearing a Manchester City jersey with the Etihad Airways kit.)

    Me: “Good afternoon, welcome to [restaurant].”

    Woman: “I can’t believe they allow you to wear that! That shirt is horribly offensive!”

    Me: “I’m sorry?”

    Woman: “Etihad? What is that? Some ‘Muslim Brotherhood’ thing, no doubt. We live in a Christian nation, you know! We don’t need any of your type around here!”

    Me: “Um, ma’am, I was raised Catholic. This is a soccer jersey from Manchester City, in the UK.”

    Woman: “I can’t believe they’d let a terrorist serve us in a place like this! We’re leaving!” *storms out*

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