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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Bigots And Sexists On Line One

    | Berkeley, CA, USA | Bad Behavior, Bigotry, Theme Of The Month

    (My family owns a private facial studio. The recorded message for voicemail where customers leave messages about appointments says that we will return your call within the hour. In this particular case, a message was left at one in the morning, so I call back as soon as I open.)

    Caller: *answers phone groggily* “H-hello?”

    Me: “Oh, I’m sorry, did I wake you up?”

    Caller: “Yeah, you did. F*** you and goodbye.”

    Me: *taken aback* “Well, this is [name] from [facial studio], and I’m returning your call about an appointment.”

    Caller: “About time, b****. It’s been hours.”

    Me: “Haha, well, you did call at one in the morning.”

    Caller: “So?”

    Me: “So not only was I fast asleep, I wasn’t even at the studio.”

    Caller: “Well, you should have been. The only reason women like you work is to serve men like me.”

    Me: *irritated* “Oh really? What do you do?”

    Caller: “I’m a plumber. I do all the hard work that pansies like you can’t deal with, so when I want a treat, I expect every b**** to get ready for me.”

    Me: “I’m sorry about that, sir.”

    Caller: “Eh? Sorry?”

    Me: “I only work with polite customers.”

    (I could hear his yells and swearing as I hung up the phone.)

    Related:
    Bigots And Sexists On Aisle 4

    Not So Sweet On Sugar Or Honey

    | IL, USA | Bigotry, Language & Words

    (I was born and raised in the country, and my area uses terms such as ‘honey’, ‘sweetie,’ and ‘dear’ to speak to everyone, including strangers. It’s just how I talk. I am taking care of a customer in the coffee shop.)

    Me: “Hey, sugar, how can I help you today?”

    Customer: “I don’t want sugar.”

    Me: *chuckling* “Sorry, honey, I didn’t mean that. How can I help you?”

    Customer: “Excuse me?”

    Me: “Umm… how can I help you?”

    (The customer places her order, but seems very agitated. I turn on my sweetest smile and small talk.)

    Customer: “Look, can I just get my d*** coffee, please?”

    Me: “Sure, coming right up, babe!”

    Customer: “Are you a lesbian?”

    Me: “Um… no?”

    Customer: “Then why were you just hitting on me?”

    Me: “I’m sorry?”

    Customer: “Why did you just call me babe and try to ask me out?”

    Me: *chuckling* “Oh, I’m sorry, that’s just how I talk. I don’t mean anything by it; I was raised in a family that uses terms of endearment in everyday conversation.”

    Customer: “Oh, so you’re a hillbilly?”

    Me: “Um, kind of, yeah… I’m from the country.”

    Customer: “Well, that explains so much!”

    Me: *a little hurt, but still smiling* “I’m sorry if you took offense; I didn’t mean anything by it. Just trying to be friendly.”

    Customer: “I don’t need you to be friendly, I am certainly not your friend, thank you very much. I need you to do your d*** job. Don’t call people ‘sweetie’ or ‘honey’. Only idiots do that, and it’s really f***ing rude.”

    Me: “Oh, I’m sorry, ma’am. I didn’t realize that it was. No one has ever said that to me before.”

    Customer: “Ugh, don’t call me ‘ma’am,’ either. What do I look like, some old lady?”

    Me: “I’m sorry, miss, I didn’t mean anything by it.”

    Customer: “Oh my god, did you go to some idiot academy or something? Do you not see the ring on my finger?” *proceeds to flash her ring*

    Me: “Well, what do you want me to call you?”

    Customer: “My d*** name! Is that so f***ing hard?”

    Me: “How would I know your name? I’ve never met you before, and you never told me.”

    Customer: “Well, you should’ve asked! So rude and dumb! There’s just no respect for people anymore!” *stalks away*

    (She leaves me standing there, dumbfounded and upset. Later, I asked my boss if I’d get in trouble. Thankfully, my boss told me she’d have a few choice names to call that lady the next time she came in!)

    Fighting Hate Is Everyone’s Job

    | Halifax, NS, Canada | Awesome Customers, Bad Behavior, Bigotry, Top

    (There are three customers outside on the patio: three men, one with long hair. The other two customers are friends and start volleying increasingly homophobic insults at him. I, as the hostess am closest and move to intervene.)

    Me: “Gentlemen, please return to your meal. Abuse of the other patrons will not be tolerated and I do not want to have you thrown out.”

    Customer #1: “What the h*** are you talking about, are you dumb? That guy’s a fucking f**. Look at his f***ing hair!”

    Me: “You cannot discern another person’s sexuality from a hairstyle, sir, and I’m going to have to ask you to leave. I already told you that I cannot allow you to insult the other patrons. I do not want to retrieve security.”

    Customer #2: “Screw that, b****! We’re not going anywhere. I’m in the middle of eating.”

    (Surprisingly, a police man still in uniform walks up to us.)

    Customer #1: “Hey, police man! This dumb f***ing c*** wants to throw us out instead of that d*** gay over there. Can you f***ing believe that?”

    Policeman: “What I believe is that I should be very grateful to have a wonderful boyfriend who waited for me even though I was late and two idiots were heckling him. I believe that this young lady is quite commendable for standing up to those two idiots. I also believe you two want to pay for you lunches and leave.”

    (There’s a bit of a stand off before the two get up and simply leave two twenty dollar bills. I turn to the remaining customer.)

    Me: “I’m very, very sorry, sir. I’ll tell your waiter that lunch for you and your partner is free.”

    Customer #3: “No need, miss.”

    (He pulls a ten dollar bill out of his wallet.)

    Customer #3: “Hostesses don’t get tipped, do they?”

    Me: “That’s really not necessary, sir. It’s all just part of my job. I was happy to help.”

    Policeman: “And for that miss, I think it is necessary.”

    (He sits down across from his boyfriend and also hands me a ten. One of the men returned to complain to my manager ten minutes later and was summarily banned from the restaurant when the policeman and his partner explained what happened. I went to their wedding eight months later.)

    Arabian Plights

    | Sydney, NSW, Australia | Bad Behavior, Bigotry, Top

    (I have a rather unusual name that leads people into thinking I’m from overseas. Not helping matters is that I have a slight accent because my mother is from New Zealand.)

    Me: “Hi, how are you today?”

    Customer: “Fine, thanks.”

    (She looks at me and reads my name tag.)

    Customer: *slowly, while giving me the thumbs up* “I am very good, a-okay.”

    Me: *confused* “Well, okay then.”

    Customer: “Where are you from?”

    Me: “I live in [nearby neighbourhood].”

    Customer: “Where. Were. You. Born?”

    Me: “I was born in Australia, ma’am. I’ve lived here my whole life.”

    Customer: “Don’t lie to me! That is not an Australian name; that’s a foreigner name!”

    Me: “It is a bit unusual, isn’t it? My parents found it in a baby book. Customers have told me it means ‘brunette’ in Arabic.”

    Customer: “Ah hah! That’s where you’re from. That’s why you have that ridiculous voice! First you blow up our soldiers, and now you’re working in our stores!”

    (She suddenly snatches a bag of biscuits from the counter and throws it at me. I’m too surprised to do anything, but thankfully my manager sees the whole thing and comes over.)

    Manager: *to me* “Go take a nice, long break, and let me finish up here.”

    Customer: “Yeah, get lost girlie! This nice Australian man is going to help me.”

    Manager: *smiles* “Ma’am, I was born in Iran and immigrated to Australia when I was three.”

    (The customer proceeds to scream in anger and throws something at my manager. She was thrown out of the store!)

    Enough To Put You Off The Men-u

    | Houston, TX, USA | Bad Behavior, Bigotry, Top

    (I work in a fine dining steak house. A group of middle-aged men have had a bad experience, so the manager asks me to deliver port and cigars on the house to them on the patio.)

    Me: “Hello, gentlemen; we’d like to offer these to you on the house. I understand your experience wasn’t what you expected of us and we sincerely apologize.” *begins handing out the items*

    Customer #1: “Well, look at you. How about you give us a little spin around?”

    Me: “Umm… no. I’m all right, thanks.”

    Customer #2: *laughs* “Oh, are you ‘one of those?’”

    Me: “Sir, if you’re suggesting I’m a lesbian, no. However, I’m not exactly sure what my personal preferences have to do with you.”

    Customer #1: “No need to get uppity, honey! So, what’s it gonna take for you to come hang out with us when you get off?”

    Me: “I beg your pardon? Are you asking how much I am? If so, you can’t afford it.”

    Customer #1: “Oh, I’m pretty well off, darlin’.”

    Me: “There’s not enough money in the world, sir.”

    (The group laughs.)

    Customer #1: “Fine. Well, where’s a good gentleman’s club around here? Maybe you can meet us there later and see where this goes.”

    Me: “Sir, I don’t frequent those establishments personally. You may find one on your own time. Secondly, you have chosen to be misogynistic and sexually abusive to the only feminist in this entire building. Think about that. Third, I have never known any true gentlemen who visit strip clubs regularly, which you seem to do. Have a good evening.”

    (My manager’s response? ‘They’re only playing around!’ Needless to say, I quit shortly after that!)

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