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  • Getting Owned By The Owner, Part 7
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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    The High Cost Of Racism

    | Atlanta, GA, USA | Awesome Customers, Bigotry, Family & Kids

    (A customer is with my coworker, and seems to be acting rude. I come over to see what is happening.)

    Coworker: “Your total is $48.76.”

    Customer: “No, it’s not! This is supposed to be on sale!” *shows an old coupon for different store*

    Coworker: “We cannot accept that.”

    Customer: “No, no no! It’s on sale! You’re incompetent! I knew you wouldn’t’ be any help! You n***** shouldn’t be taking jobs from good, Christian, white people!”

    (At this point, my coworker is on the verge of tears. The customer then grabs random kid, who appears to be 10 or 11.)

    Kid: “Let go!”

    Customer: *to kid* “Don’t you think this lady is mean for taking white peoples’ jobs?”

    Kid: “No, but I do think that you are a idiotic, rude, racist that needs to let go of me right now!”

    (The stunned customer runs out of the store. We track down the kid’s parent, who ended up getting a $10 gift card which she spent on a toy for the kid!)

    Setting Mother Straight

    | USA | Awesome Customers, Bigotry, Top

    (I’m working the cash register when a mom comes through with a teenage daughter in a private school uniform. I’m pretty flamboyantly gay.)

    Me: “Hello today, ladies. Did you find everything you need?”

    Mom: “Just shut up and finish this f**.”

    (I’m used to this kind of abuse, so I continue ringing her up. I notice the daughter roll her eyes at her mother, but doesn’t comment.)

    Me: “And if you could just sign that receipt right there, ma’am.”

    Mom: *snatches receipt* “You should be ashamed of yourself! Acting that way in front of my daughter! Homosexuals are ruining this country! Look at those two over there making out in the middle of the store!”

    (Her rant continues as she points to a young couple walking through the store holding hands. She then goes on to attack the ‘biker chick’ with the tattoo in the next line. I can see her daughter getting angrier, and finally she snaps.)

    Daughter: “Can you please just stop? This guy’s been pretty d*** helpful and probably has better taste in men than you! And those two are freakin’ adorable so leave them alone. You want to hear something really good? I have a boyfriend. We’ve had sex. Oh, and I got a tattoo.”

    (She proceeds to rip up the back of her shirt to reveal a tattoo on her lower back before turning back around to face her mother.)

    Daughter: “And you can’t say anything because I’m an adult just like every other person in this store. So you can take your prejudiced opinions and shove them up your a**. If you want me, I’ll be at Dad’s!” *storms out*

    It Takes Courage To Engage Bigots

    , | KY, USA | Awesome Workers, Bigotry, Top

    (I am working at a fast food restaurant. I am a gay male and am wearing my engagement ring to my boyfriend.)

    Me: *ringing up customer’s order* “Will that be all today, sir?”

    Customer: “Yes, also I’d like to congratulate you on your engagement.” *looks at my ring* “Who is the lucky girl?”

    Me: “Uh, well, it’s not exactly a girl.”

    Customer: “Pardon?”

    Me: “My boyfriend gave me this engagement ring.”

    Customer: “Your boyfriend?”

    Me: “Yes.”

    Customer: “I want your manager right now.”

    (At this point, I’m a bit worried, since my manager is a known homophobe around the restaurant. I get him to the customer.)

    Manager: “What seems to be the problem?”

    Customer: “I want you to fire this f***** right now!”

    Manager: “Why?”

    Customer: “He’s a sinful f**! This restaurant hates them doesn’t it? So I want him fired right now!”

    Manager: “No.”

    Customer: “What!?”

    Manager: “I’m not going to fire him just because of that. I may not like what he is either, but he’s a valued employee. So, kindly get out of my restaurant right now!”

    Customer: “You can’t do this! I’m the customer and I’m right! Fire him right now!”

    Manager: “No. Now leave before I call the police!”

    (The customer leaves the store, furious. I thanked my manager for his support. Unfortunately the customer reported him and he was fired a month later. I quit in protest immediately afterwards, as did most of the staff!)

    Needs To Adopt A Nicer Outlook

    | Minneapolis, MN, USA | Awesome Customers, Bigotry, Family & Kids, Religion, Top

    (I am 21, but I look about 16. I am also two weeks away from giving birth to a baby girl, but with my age and the fact that I couldn’t get my act together at the time, I decide to give her up for adoption. I have the family picked, but I decide to make a trip away before I have her. I am sitting down at the library, reading a book.)

    Older Woman: “Good lord, teenagers these days! Thinking they can actually give a baby everything they need. These poor children are going to suffer!”

    (I figure she is talking about me since I am the only pregnant woman around. I stay quiet, but I am getting uncomfortable with what she is saying:)

    Older Woman: “Excuse me miss?” *she taps me on the shoulder*

    Me: “How can I help you?”

    Older Woman: “How do you think you can provide for that baby? You only are going to make that child suffer. You should have accepted Christ into your heart.”

    Me: “Listen, ma’am, you have no right to judge me. First, I’m 21, out of high school, and I have my own apartment. Second, you don’t know my story, or you would realize that even though I love my daughter very much, I know I can’t provide for her, so I’ve chosen to give her a better life and will be placing her for adoption with an amazing family. Third, do you not see the cross around my neck? I am very Christian, and I know that god gave me my daughter for a reason, and he gave me her parents for another reason. Now, I do know some young parents, and they are better mothers than I could ever be. Now, if you could please let me get back to my book, I want to have a little bit of a calm time before I go back home, and make the preparations for my daughters’ birth.”

    (The older woman is very shocked and leaves. Another man who has heard what I have said looks at me, leaves for about five minutes, then comes back with a big chocolate chip muffin and a big apple juice, which he sets in front of me.)

    Man: “I saw you come in earlier with the apple juice, and after the crap that woman said, figured you and the baby could use a treat. But your comment about the young mothers that are better mothers than you? You are doing the best thing for your daughter, and you are the best mother I know.”

    (He walked away before I could say anything, but his comments made me cry in the good way. Two weeks later, my daughter was born, and she has the best parents around, and she will have so much support. To that man, thank you for what you said and did.)

    A Smoking Debate

    | IN, USA | At The Checkout, Bad Behavior, Bigotry, Underaged

    (We card everyone who looks under 40 for cigarettes and alcohol. A customer comes up, who looks to be about mid-20s.)

    Me: “Hi ma’am! How can I help you today?”

    Customer: “I need a pack of [brand].”

    (I grab the cigarettes, and keep them next to me on the counter.)

    Me: “Alright, I need to see your ID, please.”

    Customer: “What the f***?! Just give me the d*** cigarettes. I’m over 18.”

    Me: “I’m sorry, ma’am, but I can’t sell you them without seeing your ID.”

    Customer: “Just give me the cigarettes. I’m in a hurry.”

    Me: “I’m sorry, ma’am; I can lose my job or worse if I don’t ID you. Please… we can get through this much quicker if you give me your ID.”

    Customer: “F*** you, you b****! I want my cigarettes! I come in here all the time and have never been carded before! I demand to speak your manager!”

    (I call my manager up to the front. He’s not much older than I am, and Hispanic.)

    Manager: “What seems to be the problem?”

    Customer: “This stupid b****, who probably isn’t even old enough to sell cigarettes, won’t give me mine!”

    Manager: *to me* “What does she mean?”

    Me: “I asked for her ID since she looks under 40, and she refused. So, I tried to tell her—”

    Customer: “You lying b****! You never asked for my ID!”

    Me: “I asked for it several times, ma’am.”

    Customer: “I want my cigarettes for free!”

    Manager: “I can’t do that ma’am, and I’m almost positive she asked for your ID.”

    Customer: “F*** you, you f***ing immigrant! I come in here all the time!”

    (She continues like this for a while. My manager and I are both completely stunned.)

    Manager: “I’m going to have to ask you to leave.”

    Customer: “You can’t make me!”

    (She starts screaming and shaking the register. Panicked, I call the police. While waiting for them she starts to go around the store knocking things off shelves. As soon as the sirens are in the distance, she runs out of the store. Thankfully after my manager and I deal with the police report, he gave paid vacation time.)

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