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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Breast To Be Aware Around Bigots

    , | Melbourne, VIC, Australia | Bad Behavior, Bigotry, Food & Drink, Theme Of The Month, Top

    (I’m a male shift manager at a popular drive-thru fast food chain. I’m 19 and the only manager on duty. I am doing my rounds when I overhear an argument.)

    Customer: “You f***ing b****! You obviously don’t know what the f*** you’re doing! Ten f***ing breast pieces!”

    (At this point the 15-year-old server runs out of the serving window area in tears and begs me for help. I send her on a break and approach the customer warily.)

    Me: “Sir, what seems to be the issue?”

    Customer: “Who the f*** are you?”

    Me: “I’m the manager on duty, sir. Is there-”

    Customer: “You? The f***ing manager? You’re f***ing 12!”

    Me: “Sir, I’m 19 and I’m—”

    Customer: “That b**** wouldn’t give me ten breast pieces of chicken in my ten piece box!”

    Me: “Unfortunately, she was correct and we are unable to do that. Only one in every nine pieces of chicken is a breast piece, and in order to fill your request we would have to cook an extra 81 pieces, which would severely affect our profit margin. Could I suggest the fillet—”

    Customer: “You’re a f***ing f** aren’t you? You’re one of those queers!”

    Me: “Sir, I’m going to have to ask that—”

    Customer: “F***ing f** boy!”

    (The customer then descends into a tirade of graphic descriptions of the sexual acts he would expect me to perform as a homosexual. I’m finding it difficult to maintain composure at this point.)

    Me: “Sir, if you do not stop immediately I’m going to have to call the police.”

    Customer: “You wanna fight me, f** boy? I’ll f***ing kill you.”

    (The customer gets out of his car and lunges at the window. I slam it shut and lock it.)

    Customer: “Come out here and fight me, you queer!”

    Me: “Sir, I cannot help you any more. Please leave my drive-thru immediately or I will call the police.”

    Customer: “You can’t make me! Give me my f***ing chicken!”

    (I pull out my phone and dial the police. As I’m explaining the situation, the customer has reverted to his tirade of sexual comments aimed at me.)

    Me: “The police are on their way. You can either leave the store now or be removed.”

    Customer: “You little f**! I’ll be back f** boy, just you f***ing wait!”

    (The customer roars off. I’m shaking and my voicing is cracking at this point, having maintained composure for so long, but I stay at the serving window so I can explain the delay to the next few customers, and apologise to the next car, who witnessed the entire episode.)

    Me: “Hi, welcome to [fast food restaurant], I’m so sorry about the delay there, I was un—”

    Customer #2: “He’s right! You are a f***** aren’t you!”

    (Worst shift I ever had.)

    The UK Is Football Mecca

    | OH, USA | Bigotry

    (I am a server at a popular bar and restaurant in a college town in Ohio. On Sundays, we are allowed to wear jerseys of our favourite teams. The following occurs when I approach a table on Parents’ Weekend wearing a Manchester City jersey with the Etihad Airways kit.)

    Me: “Good afternoon, welcome to [restaurant].”

    Woman: “I can’t believe they allow you to wear that! That shirt is horribly offensive!”

    Me: “I’m sorry?”

    Woman: “Etihad? What is that? Some ‘Muslim Brotherhood’ thing, no doubt. We live in a Christian nation, you know! We don’t need any of your type around here!”

    Me: “Um, ma’am, I was raised Catholic. This is a soccer jersey from Manchester City, in the UK.”

    Woman: “I can’t believe they’d let a terrorist serve us in a place like this! We’re leaving!” *storms out*

    Extremely Opinion-hated

    | Springfield, MO, USA | Awesome Customers, Bad Behavior, Bigotry, Theme Of The Month

    (I am on WIC (Woman, Infants and Children) support. My husband and I are having some hard times due to the fact it has been extremely difficult for me to find work. WIC covers some of the more expensive items on our food list. I’m in the store with my two-year-old daughter. There is also this older couple who are the rudest couple I have ever encountered. They are going around having something to say, loudly, about everyone they walk by. The older couple walks past a girl with maroon coloring in her hair.)

    Rude Wife: “Oh god, what a rebellious b****! I bet her parents are real proud.”

    (Next they come up on a young man in a hoodie, with his earphones from his iPod in. He has in his cart things to make a good dinner, but they are unimpressed.)

    Rude Husband:, “Well that boy is just an immature thug with his loud music in his ears.”

    (This whole time, I am being silent as they may just be having a bad day, until they get behind me in the bread aisle.)

    Rude Husband: *to me* “Get out of the way!”

    Rude Wife: “Yes, I really wish she would just pick out her welfare bread and get gone!”

    (Thankfully, at this point another older lady speaks up.)

    Older Lady: “Honey, she has WIC; it’s very different from welfare. Also, did you think that maybe this young woman has that because she is down on her luck and needs it?”

    Me: *to the older lady* “Thank you!”

    This Round He Lost (In Translation)

    | New York, NY, USA | Bad Behavior, Bigotry, Language & Words, Theme Of The Month

    (I’m from the UK and have a surprisingly posh accent. Whilst studying in America, I’ve become somewhat competent in several languages including French, German, Mandarin and Welsh. A rather rude customer arrives at my checkout where I work and has been openly mocking my colleagues during his time in the store.)

    Me: “Good afternoon, sir. How might I be of service?”

    Customer: “Oh, look! This one reckons he’s some posh c***.”

    Me: *ignoring the remark and still smiling* “Can a scan through those items for you?”

    (The customer drops the basket on one of my hands, laughing as I wince in pain.)

    Customer: “You’re all a bunch of failures and drop-outs. Bet you barely even know English properly.”

    Me: “Sir, I was born in Manchester, England.”

    Customer: “Whatever, you fake c***.”

    (At this point the customer begins to swear slowly, and with a smile on his face, in French and German)

    Customer: “See, I’ve got a real education. I speak two different languages fluently and I’m not stuck in some dead end s***-hole.”

    (I finish scanning through his items, and he pays with cash.)

    Me: *flawless French* “My pardon, sir, but you’re short 50 cents.” switching to German* “Do you have correct change?” *switching to Welsh* “If not you may need to return some of these items or pay using a different method.”

    (The customer stares blankly for a few seconds, he then demands I repeat myself. I do, this time in English explaining that I’m translating the French, German and Welsh I just spoke. Once he seems to understand this, he sheepishly pays via debit and rushes off, nearly forgetting his bag.)

    Me: *in French again* “Sir, don’t forget your purchase!”

    Attack Of The Killer Tomato Customers

    | South Tampa, FL, USA | Bad Behavior, Bigotry, Bizarre, Food & Drink, Theme Of The Month

    (I am cashiering on the first express lane with one of our new hires on the second express lane. I’m cashing out a customer when I hear an outburst from the new girl’s line.)

    Customer: “What are you doing?! Don’t touch my tomatoes! Leave them in the bag!”

    New Cashier: *turns around, looks at me* “Help me, please?”

    Me: *walks over* “Good afternoon, sir. How can I help you?”

    Customer: “I bought these tomatoes, and she is taking them out of the bag and ringing them up separately! I want them rung up together!”

    Me: “Well, sir, it looks like you bought 3 different tomato varieties.”

    Customer: “So?”

    Me: “Each variety is a different price per pound. To keep our inventory counts accurate, we have to weigh and ring these up separately.”

    Customer: “I don’t want you touching my tomatoes!”

    Me: “I’m sorry, sir, but it is store policy.”

    Customer: “I want to see a manager!”

    Me: “Sure.”

    (I flag down a supervisor, who is female.)

    Supervisor: “What can I do for you, sir?”

    Customer: “No! I want to talk to a manager!”

    Supervisor: “I assure you, I’m a manager.”

    Customer: “No! A man!”

    Supervisor: *sighs* “I’ll be right back.”

    (She returns with the store manager, who is male. He walks off with the now-livid customer.)

    New Cashier: “Did he really pitch a fit over tomatoes?”

    Me: “Yep. And I wouldn’t be surprised if he got them for free now.”

    New Cashier: “No way.”

    (15 minutes later, the supervisor returns.)

    Supervisor: “Well, [store manager] just gave our angry customer his tomatoes for free.”

    New Cashier: “What!?”

    Me: “I told you!”

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