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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Addressed The Race Issue

    | Edmonton, AB, Canada | Bigotry, Technology, Theme Of The Month, Top

    (I work at a technical service call centre. A call is taken by an African-Canadian tech.)

    Tech: “Thank you for calling [name of company]. My name is [name]. How can I help you?”

    Caller: “Oh, thank God they gave me somebody white! The last time I called they expected me to talk to some stupid n*****.”

    (The tech is perfectly calm.)

    Tech: “Sorry about that, sir. How can I help you?”

    (The call proceeds as normal. The tech troubleshoots with the caller, and decides new software is needed. He offers to ship the software.)

    Tech: “Just to make sure, can I reconfirm your address?”

    Caller: “Oh, sure. It’s [full street address].”

    Tech: “Thank you. Oh, and before you go, you ought to know that I’m the biggest, blackest mother-f***** you’ll ever meet in your life, and I know where you live. Good day.”

    A Wee Bit Foreign

    | Brisbane, QLD, Australia | At The Checkout, Bigotry, Theme Of The Month, Top

    (I am Scottish. After serving a Vietnamese family, another customer approaches and leans over the counter to whisper.)

    Customer: “It’s like trying to play a game of ‘Spot the Australian’ in here at the moment. There are so many foreigners around; know what I mean?”

    (Not missing a beat, I lean back over towards the customer and speak in my strongest Scottish accent.)

    Me: “Oh, I know ma’am! The bloody foreigners are everywhere! Jeez, sometimes you can never tell when you’re going to bump into one, hey?”

    Customer: “Oh… oh my… I am so sorry, I didn’t mean…”

    (The customer is very quiet for the remainder of the transaction, before apologising once more and leaving the store in a hurry.)

    Coworker: “You’re a very bad man sometimes dude. I love it.”

    Gender Unawareness Issues

    | RI, USA | Bigotry, Theme Of The Month

    (I’m attempting to pull a heavy hand cart that happens to have a broken wheel. I also have a very rude impatient customer behind me.)

    Customer: “Oh, come on! Is that as fast as you can pull that thing?”

    (I pay little attention to the customer, and I continue to struggle with the truck.)

    Customer: “When did this place start hiring wimpy, weak-a** boys to do this sort of work!?”

    (I continue to ignore the customer as I turn into the aisle I’m assigned to work in. As my luck should have it, the customer is also headed there.)

    Customer: “Figures, it’s a long-haired pretty-boy. Go work at a clothing store you f**! You obviously can’t handle this job.”

    (I turn to face the woman, who almost immediately goes pale at my appearance.)

    Me: “Ma’am, I apologize for moving so slow, but this cart has a broken wheel. I was going about as fast as I could. And as you can see from my name tag, I am not a ‘long-haired pretty-boy’; I’m a young woman.”

    Customer: “Young women shouldn’t work here either!”

    (She hurries off, without getting what she needs from my aisle. That was the first time in six and a half years that a woman told me I shouldn’t be doing my job.)

    A Whole New Meaning To Racing Games

    | Stillwater, OK, USA | Bigotry, Technology, Theme Of The Month, Top

    (I work for a Singapore-based business. We support computer equipment, that often includes a free PC game.)

    Customer: “Do y’all have any games that isn’t about [slur to describe Chinese people] or [slur describing black people]?”

    Coworker: “Um, I’m sorry, what?”

    Customer: “F****** c****’s and n*****’s! All the games I got from your company have those people in them.”

    Coworker: “I’m sorry you’re disappointed in the free games, but I’m going to have ask you to use more respectful language.”

    Customer: “Yeah, I know they make you say that kind of nonsense. You’re going to have to replace these games though. I can’t play a game about those people.”

    Coworker: “Like I said, sir, the games are free. If you’re offended, may I suggest not playing them?”

    (My coworker presses the mute button and talks to the supervisor on duty.)

    Coworker: “Can I disconnect someone for being racist?”

    (The supervisor looks at the picture of my coworker’s very racially diverse family, and then picks up the phone.)

    Supervisor: “Sir, I’m afraid that my c**** and n***** coworkers and I at our c**** company are going to have to ask you to take your racist game needs somewhere else. If you can find a single game anywhere that doesn’t have an Asian or Black person working on it, you are welcome to it. Please don’t call again.” *click*

    Has A Problem With The Sand Part Of Sandwiches

    | TX, USA | Bigotry, Food & Drink, Theme Of The Month, Top

    (I am working the weekend shift in a popular fast food sandwich chain with an older gentleman of Middle-Eastern decent. He is the nicest guy you’ll ever meet. A customer and his buddies come into the store. I am busy in the back prepping bread and cookies, so my coworker goes out to help them. When I come out I hear shouting.)

    Customer: “I SAID, AIN’T THERE ANYBODY ELSE BACK THERE THAT CAN HELP ME?! I DON’T WANT TO BE SERVED BY THIS SAND-N*****!”

    Me: “I’m sorry, sir. What seems to be the problem?”

    Customer: “The problem is this d*** sand-n*****! I ain’t gonna stand here and let him touch my food!”

    Me: “I’m sorry you feel that way, sir. However, I can’t stand here and let you speak to a fellow employee that way. [Coworker] is a stand-up guy, and doesn’t deserve to be treated the way you are treating him. Please calm down and let us do our job.”

    Customer: “Well I don’t give a d*** what you think! I don’t want him serving me, so you’re gonna.”

    Me: “I’m sorry, sir, but I will not. I have the right to refuse service to those that I feel are being abusive. I’d like you to leave the store right now.”

    Customer: “I WANT TO SEE A MANAGER RIGHT NOW!”

    Me: “Well, my manager is off at another store right now. If you’d like to go across town to the other store, you are more than welcome to speak with her. I’m sure you’ll find, though, that she’ll agree with me. Please leave right now, and never come back.”

    Customer: “I don’t want your stupid food anyway. F*** you guys!”

    (About 20 minutes later, my manager calls me from the other store. She tells me about an irate customer who came in and complained that he was kicked out from my store. When he explained why, she told me she kicked him out of there, too. Thankfully, I never saw him in the store again.)

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