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  • Bigotry Comes In All Shapes And Sizes
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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Stereo-Typo

    | USA | Bigotry, Technology

    (I’m the customer service administrator. I’m the very last in line when customers ask to speak to a manager. Our tech support call center is located in India, but our headquarters, where I work, are in the States.)

    Me: “Good afternoon, [company name]; this is [name].”

    Customer: “Yes, I asked for a shipping label a couple days ago to send in my unit, and I haven’t gotten it yet. What’s the hold up?”

    Me: “It looks like a shipping label was generated to be sent to your e-mail, but someone made a typo in your e-mail address. We sent it out via mail; sorry about that! It should reach you in a couple of days.”

    Customer: “What?! D*** foreigners! How hard is it to type in an e-mail address? Your company is doing a disservice, shipping jobs that honest, hard-working Americans could have, over to India!”

    Me: “The mistake was a simple typo, sir. Anyone could have made that mistake, American or otherwise.”

    Customer: “That’s just a bull-s*** excuse! If you don’t want to take my word for it, fine. But you’re doing a disservice to this country!”

    Me: “Sir, please stop cursing.”

    Customer: “What? No, f*** you! Okay, what happens when I get the label?”

    (I explain to him how to attach the label to the box and send the unit in.)

    Customer: “No! That’s bull-s***! I have to do all this work, just to get a d*** piece of s*** unit that works! Your company is terrible and—”

    Me: “Sir, if you do not calm down, I will hang up the phone.”

    Customer: “What? Hang up? Fine! Hang up on me!” *hangs up*

    The Four Pillars Of Bad Behavior

    | Ottawa, ON, Canada | Awesome Workers, Bad Behavior, Bigotry, Food & Drink, Top

    (I work in a poutine place downtown; we stay open until 4 am on weekends due to the nightlife. We never usually have an issue with drunk people.)

    Coworker: “I’m sorry; we do not accept credit. Do you have another method of payment?”

    Customer: “I will have you know I am the f****** niece of the owner, and he will have you all fired!”

    Coworker: “Unfortunately, that does not address the issue at hand.”

    Customer: “You f****** f**!”

    (She continues to throw insults at my coworker, telling him to go back to Africa, despite him being Caucasian. He maintains his composure.)

    Customer: “F*** you, just let me pay for my f****** food!”

    (I am right around the corner, and am an African-American female. I decide to intervene.)

    Me: “[Coworker] seems to have a lot more patience for your crap than I do. Our machines do not recognize credit cards, and that fact is completely irrelevant to his orientation. Moreover, the owner’s only brother isn’t even 30, and therefore cannot biologically have a daughter in her 20s. And that stuff about going back to Africa? You can take that up with me. Have a nice night!”

    (The customer falls silent. The crowd parts as she exits the store.)

    Coworker: “Wow, remind me not to p*** you off!”

    Me: “Don’t worry; you won’t be seeing that again. It’s one thing to be so disrespectful, another to be a compulsive liar, another to be homophobic, and another to be racist. She needed a talking to!”

    (All the customers who witness the incident tip us really well for dealing with her!)

    The Race(ist) For The Last Chicken

    | Preston, England, UK | Bigotry, Food & Drink

    (I work late shifts, and mark down items to their final reduction.)

    Customer: “Have you not got any more cheap chicken?”

    Me: “No, sir, the lady just over there took our last pack, unfortunately.”

    (I gesture towards a small, lovely, Indian lady, who had come by and picked up some chicken breasts I just marked down.)

    Customer: “I’m not racist, but f****** p**** are always turning up and taking all the good stuff early! You can never stay one step ahead of them d*** foreigners!”

    Me: “Well, we have a first come, first served policy. Regardless of who she is, she was here first.”

    Customer: “Yeah, but you know what I mean! They come over here, and take everything for granted. They do what they f****** like, and take our cheap food! You follow me, don’t ya’?”

    Me: “Well, no, I don’t. Like I said, we have a first come, first served policy. We also have a policy against incendiary language, and I’m going to have to ask you to leave. Here’s a little hint for you; when you say “I’m not racist, but—”, it usually means you’re about to be racist. The exit’s third on the left.”

    Judging A Book By Its Fabulous Cover

    | Nashville, TN, USA | Bigotry, Food & Drink, Religion, Top

    (I am standing in the waiting area near the hostess station. A man who is gay is requesting a table. A primly dressed woman walks in.)

    Woman: “Ugh, how horrid! You should be ashamed of yourself dressing like one of those sinful f***! People will get the wrong idea about you.”

    (The man keeps his calm like he’s used to this.)

    Man: “Actually, ma’am, it wouldn’t be a wrong idea as I am—in fact—gay.”

    Woman: “Have you no shame at all!? You sound proud of it! You should be more like this young man.”

    (She gestures to me.)

    Woman: “He obviously is a proper, god-fearing individual.”

    Me: “I’m honored. You really believe he should be like me?”

    Woman: “Of course, you obviously have your priorities straight.”

    (I walk over to the man and extended a hand for a handshake. He takes it.)

    Me: “Well, you heard her…”

    (I lean in and give him a quick peck on the lips.)

    Me: “Never change sweetie.”

    (The other three people in the waiting area break out laughing and the woman goes beet.)

    Woman: “Well, I never!…”

    (She stomps out. The man and I end up sharing a table for dinner. We’re now good friends and we laugh about that meeting a lot.)

    Dining Sin

    | USA | Bad Behavior, Bigotry, Food & Drink, Top

    (I’m a waitress, seating a woman next to a pair of young men holding hands across the table. They are talking quietly to each other, very obviously on a date. One of the men is drastically shorter than the other, making him appear much younger.)

    Female Customer: “Well, isn’t that sweet; taking your little brother out? How old is he, 10?”

    (Customer #1 blushes and bites his lip.)

    Customer #2: “He’s 19, and he’s my boyfriend.”

    (I’m about to walk away, when the woman gasps and shrieks at me in outrage.)

    Female Customer: “HOW DARE YOU ALLOW THESE HEATHENS TO ACT LIKE THIS IN PUBLIC! YOU TWO SHOULD BE ASHAMED OF YOURSELVES, YOU F*****S!”

    (Both men visibly flinch. The smaller starts pulling his hand away, blinking back tears. The taller catches it and gives him a reassuring smile. Being bisexual myself, I’ve learned how to deal with this.)

    Me: “Look at that couple over there.”

    (I point to a girl and boy, on the other side of the restaurant. They are about the same age, doing the exact same thing the other couple just was.)

    Me: “What do you think of them?”

    Female Customer: “Well, they’re cute!”

    (I point to the gay couple.)

    Me: “And if one of them was a girl?”

    (The female customer stammers furiously. She stands up, almost knocking the table over, and starts stomping away.)

    Female Customer: “I’m never coming here again! I’ll have you reported for allowing these f*****s to sin here!”

    (Luckily for me, my boss laughs in her face. He bans her from the restaurant, and calls other branches to warn them about her. The two men are incredibly sweet, and make sure to give me a twenty dollar tip. They’ve been regulars ever since!)


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