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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Chose A Bad Example For A Bad Example

    | AL, USA | At The Checkout, Bigotry, Family & Kids, Top

    (Customer #1 is a young woman, with two children under the age of three. Customer #2 has a daughter around age 12. Customer #1 is checking out.)

    Customer #2: “How can you live with yourself? Having two children at your age? You’re a disgrace! I bet my tax dollars are paying for those groceries! People like you shouldn’t be allowed to shop here. You’re a bad example for my daughter!”

    Customer #1: “Not that it’s any of your business, but I’m 27. I went to a private college with a scholarship, graduated, and then became a kindergarten teacher. After teaching for two years I got married, then had kids, and my husband makes enough saving lives as a firefighter and a paramedic that I am able to stay at home with our kids. Now if that’s being a bad example for your daughter, I would love to see what you consider a good example!”

    Customer #2: “Uh, well you didn’t look old enough to… um…”

    Customer #1: “I’m going to take that as compliment that living right has kept me looking young.”

    Body Language Lost In Translation

    | OR, USA | At The Checkout, Bad Behavior, Bigotry, Liars & Scammers, Top

    (One of our new employees is dealing with a customer who is clearly angry, and is being physically aggressive and threatening. We are on the verge of calling security, but we can see that our new employee is still very calm. We hit the button when we see the customer lunge at her, despite the fact that she doesn’t react at all, and just stares at him. I run over to see what’s wrong.)

    Me: “Hi there, I’m the manager. Is there a problem I can help with?”

    Customer: “This white b**** won’t give me the sale price!”

    (The customer waves a sale leaflet from one of our competitors in my face.)

    New Employee: *still very calm* “I tried to tell him that isn’t our flyer, and we don’t even have that item, but he doesn’t seem interested in hearing that.”

    Customer: “Don’t lie to me, you b****! You just don’t want me to get this great price!”

    New Employee: “Sir, I have two things to say. Firstly, that flyer is from last year—”

    Customer: “How the f*** do you know?!”

    New Employee: “Because, it’s for a summer sale, and it is currently February. Second, if we had that item at a great price and you wanted it but could not find it, I would do my best to track it down in-store for you. If we didn’t have it here, I would call other stores for you. The simple truth is that we don’t carry that particular item.”

    Customer: “How the f*** do you know?”

    New Employee: “Because, sir, it’s an adult novelty, and this is a children’s clothing store.”

    (Security arrives and escorts the customer out of the store.)

    Me: “I don’t know how you were able to stay so calm! You almost sounded bored! I don’t think your expression changed the entire time!”

    New Employee: “Oh, I have a lot of trouble with body language. I figured out a long time ago that when I get confused, it’s better not to respond at all, because usually I laugh and it makes them angry.”

    (She’s now one of our area supervisors, and is actually better at handling the rare aggressive customer we get than our security team. This is because, apparently, a person who can’t be intimidated makes people uncomfortable.)

    Ironic That She Wants A RACE Car

    | Barrie, ON, Canada | At The Checkout, Bigotry, Family & Kids, Food & Drink, Top

    (I work at a fast food establishment that gives out toys with their kids meals. This particular month, we have dolls, or toy cars. There are four dolls in the set; two are white, one is Asian, and one is black. On this day, we only have the black doll in stock.)

    Customer: “Excuse me, I’d like a different doll, please.”

    Me: “Sorry, those are the only dolls we have available right now.”

    Customer: “Are you sure? I can see one right there.”

    (The customer points to the toy display case.)

    Me: “Those are for display only, sorry.”

    Customer: “Open your f****** case, and get me another doll! I don’t want my daughter playing with some n***** doll!”

    Me: “I’m sorry; we really don’t have any other doll. If you like, hang on to it, and come back next week when we get our new toys. You can switch it then.”

    Customer: “Not good enough; I want a manager!”

    (I go into the back, and explain to a black staffer—who happens to be built like a tank—what is happening. I ask him to go up front and pretend to be the manager.)

    Coworker: “My employee explained the situation. What would you like me to do about it?”

    Customer: *turns red and looks completely terrified* “I’d like to switch this for a car, please?”

    Please Mind The Gap Between The Bigot And All Reason

    | Brisbane, QLD, Australia | Bigotry, Top, Transportation

    (My partner and I are on the escalators in a train station leading to the platforms. We are standing to one side to let people through on the other. An older woman is standing on the other side, blocking the way for rushing people. Two younger women approach.)

    Young Woman: “Um, excuse me, miss, could you please move over? We’re running late for our train.”

    (The older woman sniffs and looks offended, but neither moves nor acknowledges them.)

    Young Woman: “Ma’am, could you move? We need to get home, and another train doesn’t come for half an hour.”

    (She tries to get around the woman, still to no avail.)

    Older Woman: “What do you brats think you’re doing? I’m an older citizen, and you don’t belong here. Look at you, you little [racial slur], with your tiny shorts, and boobs everywhere!”

    (The older woman continues her tirade for 10 seconds, before I’m fed up.)

    Me: “Look lady, move over and shut up. You’re obviously on the wrong side of the escalator, and you aren’t their mother. Move. Now!”

    (She moves, and both the girls smile, say thanks, and keep running. She now turns her foul mouth on me, even as I step off the escalator and head for the platforms, hand in hand with my partner.)

    Older Woman: “Nasty b****! You came here on a boat too, did you? Defending all that filth!”

    (I just smile at the two girls, who have just stopped, and are speaking to the guard. They point at the woman, and we watch as she’s removed from the station.)

    DOMArry The One You Love

    | New York, USA | Awesome Customers, Bigotry, Love/Romance, Top, Wild & Unruly

    (A co-worker and I are out to lunch on the weekend with our boss. We’re all really good friends and we are chatting with each other when we notice one of the waiters, who is thin and short, getting harassed by a group of teens.)

    Rude Teen #1: “Haha, look at [waiter] f*** up like he always does!”

    Rude Teen #2: “Ha! D*** f****t!”

    (The waiter is doing a good job ignoring the rude teens, but it’s very obvious he’s feeling upset. He’s walking towards us when one of the teens trips the waiter. He falls face first into the food he is carrying.)

    Rude Teen #1: *laughs hysterically* “Oops, don’t fall!”

    (The waiter gets up and wipes his face off, but it’s very obvious that he is crying. Having been bullied myself for being gay and being appalled at what’s going on, I stand up and approach the table. Note, I’m 6’3″ and very strong. I stand in between the tables the kids are at and the waiter.)

    Me: “Do we have a problem here?”

    Rude Teen #2: “Mind your own business, man!”

    Rude Teen #1: “Yeah, f*** off! This kid is a f****t anyways!”

    Me: “I suggest you stop right now, or else…” *I push up my sleeve and flex* “…you all and I are going to have a problem.”

    (The two teens slink down into their seats, and I walk the waiter over to his co-workers.)

    Me: *to the waiter* “Hey, if anybody ever tries to harass you or hurt you again, call this number. I know what’s like for being bullied because you’re gay. Just remember: I’m here to help you.”

    (I give the waiter my phone number. He hugs me and starts crying on my shoulder. While he is, the manager of the store comes by, and I explain the situation to him and point out the two teenagers. After the whole ordeal is done, the manager and the waiter come over to our table and give me a $100 gift card for helping them out. I tell them they don’t have to reward me for being a decent human being, but they keep continuing to offer it. Later that night I get a phone call from that waiter, but it wasn’t about being bullied. Eleven months later, I’m now engaged to the waiter I protected that day.)


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