Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,547 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Straight-Talking Money

    | Spokane, WA, USA | Bigotry, Crazy Requests, Money

    (I am working the queue for a regional bank, when an absolutely furious customer calls in.)

    Caller: “I want to cancel my account RIGHT NOW!”

    Me: “I’m sorry to hear that, ma’am. Can I get some information from you to pull up your account?”

    Caller: “Let me tell you WHY I am canceling my account. I went down to my branch today and do you know who you have working for you? A god-d*** [homophobic slur]. I refuse to do business with a bank who hires such immoral abominations against God! If you want to keep my business, you’ll have that flaming f** fired ASAP!”

    Me: “Ma’am, the federal law states we cannot discriminate against a person’s sexual preference. So, no, we will not fire him simply because he is a homosexual. Secondly, in order to close your account, you’ll need to go down to your local branch. There are some documents the law requires you to sign.”

    Caller: “This is bull-s***! Who do I talk to at the branch?”

    Me: “You’d speak to the manager… the gay manager. He’s the only one who can close your account.”

    That Kind Of Behavior Is Just Not Cricket

    | London, England, UK | At The Checkout, Bigotry, Geography

    (I’m standing in line at a corner shop. The customer at the till is a typical 40-something skinhead, wearing an England football shirt. He’s harassing the cashier because of the difference between the display price of a packet of cigarettes, and what he’s being charged.)

    Customer: “THIS IS F****** RIDICULOUS! IT’S ILLEGAL!”

    Cashier: “I’m sorry, sir, but due to the changes in taxes, we’ve had to increase the price. We haven’t had time to change the signs yet.”

    Customer: “THAT’S BULLSHIT! YOU’RE NOT FROM HERE! WHERE ARE YOU FROM?!”

    (The cashier isn’t ethnically British, but he’s been working at the store for a few years now and is a pretty decent guy.)

    Cashier: “That doesn’t matter, sir. Could you just pay for your items?”

    Customer: “I SAID WHERE ARE YOU FROM?!”

    Cashier: *rolling his eyes* “Sri Lanka.”

    (The customer tries to think of an insult using the tiny amount of brainpower not given over to alcohol and rage.)

    Customer: “…yeah … well your cricket team is s***!”

    (The customer then storms off after paying for the cigarettes. I go up to the register.)

    Me: “Didn’t Sri Lanka just win the Cricket World Cup?”

    Not Painting A Pretty Picture Of Himself, Part 2

    | Sydney, NSW, Australia | Bigotry, Funny Names, Home Improvement

    (I’m a female who works in the paint department. It’s quiet, and a male coworker and I are chatting. He knows nothing about paint. We are approached by an older male customer.)

    Me: “Hi, how can I help you today?”

    (The customer ignores me, and turns to my coworker.)

    Customer: “I need to paint my doors. Do you have animal paint?”

    (I try and keep a straight face at this.)

    Coworker: “Sorry, sir, I would not know. [My Name] is more than qualified, and can help you.”

    Customer: *turning to me, visibly annoyed* “She’s a girl; she wouldn’t know. Okay missy, where’s the animal paint?”

    Me: “Sir, what I think you mean is ‘enamel’ paint. There are two types. Water and—”

    Customer: *angry* “No, stupid girl! Didn’t you hear me? ANIMAL PAINT! Not whatever you said.”

    Me: “Sorry, sir, but we only have acrylic or enamel paint. Maybe you were misled?”

    (The customer slams his items on the counter and turns around screaming.)

    Customer: “F****** women should stay in the kitchen!” *turns to face me* “ANIMAL PAINT!”

    Related:
    Not Painting A Pretty Picture Of Himself

    Should Deaf-initely Mess With Him

    | Mansfield, MA, USA | Bigotry, Food & Drink, Health & Body, Love/Romance

    (I have grown up with selective mutism, and have learned to speak using ASL. This is not apparent now, as I can now speak perfectly in public. My boyfriend on the other hand, is deaf.)

    Me: “Welcome to [Store Name]; how can I help you?”

    Customer: “Yes, I’d like a [Signature Creation].”

    Me: “Right away.”

    Customer: “Oh, I’m allergic to all nuts; can you make sure nothing touches?”

    Me: “Of course, let me go get some clean spades.”

    (I leave and go to the back. My boyfriend visits me at work for the first time as we live a bit apart. He tries to order something from the menu and is frustrated that my coworker cannot understand him. He has never done speech therapy so he cannot speak. I come back to the front.)

    Customer: “Freak! What are you even doing here making those noises? No one wants your kind here. Get out! F****** freak.”

    (The coworker is stunned, and is not stepping in, so I step in.)

    Me: “You cannot speak to another patron like that. I’m going to have to ask you to leave.”

    Customer: “I’m doing this for all of you. Why would you want this freak around?”

    (I turn to my boyfriend and sign to him that I will take care of this, even though it’s kind of a deaf culture no-no.)

    Me: “I am not required to answer that question. I am, however requiring that you leave.”

    (I go around through the back and out to the front where the customer is still causing issues. We are able to escort him out, but he stands at the glass windows glaring at us.)

    Boyfriend: *signing* “We should really mess with him.”

    (My boyfriend kisses me, and the customer goes ballistic until the police come and arrest him. I stopped working there, but my wonderful intelligent and deaf man and I are now engaged to be married.)

    Not Impressed With Man Meat

    | Orlando, FL, USA | Bigotry, Crazy Requests, Food & Drink

    (I work at the deli counter of my store. I am slicing meat for a customer who appears very grumpy. She watches me slice, bag, label, and hand her the meat.)

    Customer: “No! This meat is all WRONG!”

    Me: “Sorry?”

    Customer: “You sliced it too thick!”

    Me: “I’m sorry, ma’am, but I did ask you if that thickness was okay, and you said yes.”

    Customer: “Then you held it funny! I couldn’t see it right! I’m not buying this s***!”

    Me: “Would you like me to get the manager?”

    Customer: “No, he’s probably an incompetent scumbag like you!”

    Me: “She might be able to help make sure you are satisfied, ma’am.”

    (The customer perks up immediately and looks at me with a predatory sneer.)

    Customer: “Oh really? Your manager is a woman?”

    Me: “Yes.”

    Customer: “Then call her over here so I can explain how you f***** up my meat!”

    (Sighing, I pick up the intercom phone and call the manager over.)

    Customer: “That just makes you furious, doesn’t it? Taking orders from a woman?”

    Me: “Excuse me?”

    Customer: “You think you’re better than us, but you have to do what she says or she can fire you!”

    Me: “Uh, not really. I’ve had plenty of female supervisors.”

    Customer: “And that just burns you up inside, DOESN’T IT?!”

    Me: “Why would you assume that?”

    Customer: “BECAUSE YOU’RE A MAN!”


    Page 10/56First...89101112...Last