Featured Story:
  • Always Time For A Rhyme
    (2,233 thumbs up)
  • Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Don’t Hate All Men, Just You

    | USA | Bad Behavior, Bigotry

    (I answer the phone and the most misogynistic guy I’ve ever talked to states he is on hold for a supervisor. I apologize and say he was misinformed he was holding for one, ask for his account number, and offer to help him.)

    Me: *after a few seconds of silence and no response* “Sir?”

    Caller: “Yes, I’m holding for a supervisor. Are you one?”

    Me: “No… This is the same operator you were speaking to. As I explained, I can’t transfer you to a supervisor. If you’d like to speak to one, I’ll need your account number so I can—”

    Caller: “—I’m not giving you my account number. That’s private information. Now, put an adult on the phone.”

    Me: *thinking its going to be one of THOSE calls* “I am an adult, sir. I’m 38.”

    Caller: “Sure you are.” *talking to someone in the background* “I’ve got some man-hating idiot lesbian on the phone who won’t help me. She talks like an ignorant d***.”

    Me: *mouth open in shock* “Sir, if you can’t be professional—”

    Caller: “—Look, I want to speak to a supervisor. I know you must hate men, and I don’t need to take your abuse. If you want to abuse someone go home and abuse your girlfriend.”

    Me: “Sir, there is no need for how you are talking to me. I am trying to assist you. May I please have your account number?” *dead air for about 10 seconds on the line* “Sir?”

    Caller: “Yes, I am holding for a supervisor. May I please speak to one?”

    Me: *wishing I could reach through the phone to slap him* “I heard you the first few times you said that, sir, and I still can’t transfer you to—”

    Caller: “—Look, I know you are an ignorant d*** who isn’t capable of doing this job. Be a good girl and transfer me to someone who is an adult and know what they are doing so you can go home, abuse your girlfriend, and look for a job at McDonald’s where you might actually be qualified to work.”

    Me: *struggling hard to remain professional myself* “Sir, if you can’t be professional I will have to end the call. I am trying to assist you. If you want to speak to a supervisor, I need to have your account number so I can issue a call back.” *silence on the line again* “Sir?”

    Caller: “Yes, I’m holding for a supervisor. Did that d*** finally transfer me to one?”

    Me: *finally had it* “Sir, it’s still me and I heard you the first few times you said that. I am not transferring you to a supervisor. If you won’t give me your account number and speak to me politely, I will have to end this call.”

    Caller: “Don’t you talk to me like that, you d*** b****. I’m not giving you my account number so you can steal my info! Put a f****** adult on the phone like a good little lesbian. Don’t know why they hired a r***** like you. You probably are too dumb to work at McDonald’s, too. I want a supervisor. NOW.”

    Me: “I’ve warned you multiple times about how you’re talking to me. You are refusing any assistance I can give you and you are being vulgar. Thank you for calling. Have a nice day. I am disconnecting the call.”

    Caller: “Don’t you dare—”

    Me: *doesn’t let him finish and hits the release button*

    Texan Bull In A China Shop

    | ON, Canada | Bad Behavior, Bigotry

    (I am Canadian; I was born in Canada and have lived here all my life. I don’t look Chinese at all, though my hair is brown. This day a racist customer decided I was Chinese.)

    Customer: “Hey c****! Hurry up; we didn’t let you in this country to laze about!”

    Me: *calmly* “Nice accent. Where are you from?”

    Customer: “Texas. Now, d*** well hurry up! I have places to be!”

    Me: “Well, first off, you’re Texan so you didn’t let me into the country. Second, my mother may have come to Canada 30 years ago, but it was from England where she was born and her great-grandparents were born! Third, my father’s family emigrated to Canada from England in 1926! So, no, I am not Chinese! Now get out of MY country!”

    Customer: “Call your manager! Right now! I’m getting you fired!”

    Manager: *who heard the whole thing, in his best accent* “You need to tell this c**** something, sir?”

    (The customer ran away from my manager: a very annoyed, very big, Chinese man.)

    Off-Color Customer

    | AZ, USA | Bigotry, Food & Drink

    (I am changing out the coffee urns by the entrance when this exchange happens. It’s a very slow part of the day so the restaurant is empty but for one person.)

    Customer: “Hey, where do I order a sandwich?”

    Me: *pointing to the counter not 15 feet away where the only other customer is ordering* “Right over there, sir.”

    Customer: “Where? I don’t see it.”

    Me: “Just give your order to that employee right there.”

    Customer: “Who? Do I order with you?”

    Me: “…no. That guy standing behind the counter right there.”

    Customer: “Where?”

    Me: *pointing* “Okay, do you see that large sign suspended from the ceiling that says ‘Order Sandwiches Here’?”

    Customer: “Where?”

    Me: *pointing again* “Do you see those two people standing right there? It’s just above them. Just walk over there.”

    Customer: *looking directly at them* “I don’t get it. Where’s the sign?”

    Me: “Sir, just walk over to where that other customer is standing and the employee will take your order next.”

    Customer: *staring in that direction* “Who?”

    Me: *starting to wonder if his eyesight is very bad* “Sir, do you see that person standing at the counter right there?”

    Customer: “Oh, you mean that BLACK GUY? He’s a customer?!”

    (This was loud enough that the other customer heard and turned around.)

    Me: “….yeeeahhh. He’s at the front of the line. Just go over there and stand behind him.”

    (The customer still looked confused, and still seemed to have some trouble finding it as he wandered over. I apologized to the other customer as he was leaving, while my poor coworker had a deer-in -the-headlights look while he was trying to get the other guy’s order (which took over five minutes). Thank goodness he came in while it was slow!)

    Wait An Extra Hour For The Bigotry Bus

    | San Antonio, TX, USA | Awesome Workers, Bad Behavior, Bigotry, Transportation

    (I work as a city bus driver in San Antonio and I’m fairly openly transgender… I believe it’s more than obvious even in uniform. I hear and receive a few insults daily. I normally deal with those pretty easily, but today one struck a nerve, mostly because it was aimed at someone else on the bus doing something really nice. An obviously gay man is offering the seat next to them to an old man.)

    Old Man: “I don’t want to be seated next to some [homosexual slur]!”

    (I park the bus and look back.)

    Me: “Then you wouldn’t want to be driven around by one either. The next bus is in a hour. You can catch it here.”

    (The whole bus is dead silent for 20 seconds. Then the old man starts cursing me out, calling me every name in the book.)

    Me: “Sir, I’m giving you 30 seconds before I call the cops and have you removed off this bus for discrimination.”

    (The old man continued cursing but left the second I reached for the phone. The whole bus applauded and pretty much thanked me/congratulated me as they left. The man I defended gave me a five dollar tip and a thank you as he left!)

    Don’t Hand It To Racism

    | Chicago, IL, USA | Bigotry, Bizarre, Food & Drink

    (I used to work at a cookie shop at the mall. At this point the customer’s cookie is wrapped and put on the counter in front of me so I can handle her money.)

    Customer: “Where is my cookie?”

    Me: *points* “It’s right there.”

    Customer: “Well, why didn’t you hand it to me?”

    Me: “I’m sorry, ma’am.”

    (I pick up the cookie and hand it to her.)

    Customer: “What, do you not touch black people or nothing?!”

    (I have no idea how to react to this as she stomps off.)

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