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    Category: Bigotry

    This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

    Forced To Change Her Perspective

    | Canada | Bigotry, Family & Kids, Food & Drink

    (My family owns a family Chinese restaurant at which I work. I’m a 15-year-old Asian, but apparently I look 12-ish. This happened when a customer came in during a busy day to eat in. She had just finished eating.)

    Me: “How was your meal? Do you need anything else?”

    Customer: “Yes. Tell me, kind son. Are you forced to work here?”

    Me: “Excuse me?”

    Customer: “Are you forced to work here? Like child labor?”

    Me: *respectfully I replied* “No, ma’am, I am not forced to work here. I work here because I have family values and I want to help my single mom trying to give the best for her children. I don’t know what you’re trying to imply, but I am not a slave nor am I forced to work here. I hope you think about what I said and suggest giving me a tip for being so rude.”

    (She stood up, paid, and left without a word.)

    Taiwannical Behavior, Part 2

    | Taiwan | At The Checkout, Bigotry, Geography, Politics

    (I am Caucasian and work in Taiwan. Taiwan is a de facto independent country, even though China claims otherwise. Chinese tourist are notorious for harassing the locals on that issue, but I never had to deal with that personally.)

    Customer: *rudely, as she enter the store* “You work here?”

    Me: “Yes, I do.”

    Customer: “You live in this city?”

    Me: “Yup, for many years now.”

    Customer: “Why you choose here and not Beijing?”

    Me: *cautiously, as I realize from her accent she is Chinese* “I like the life here.”

    Customer: “But Beijing is better! You should come to Beijing instead.”

    Me: “Beijing is probably very nice. Maybe I will visit someday.”

    Customer: “You better move. This city is no good. Beijing is better.”

    Me: “So, may I assume you are from Beijing?”

    Customer: *proudly* “Yes, I am!”

    Me: “Cool! So we are both foreigners here!”

    (She gave me a very black, angry look, then left the store without saying another word.)

    Related:
    Taiwannical Behavior

    Wish You Could Jew Something

    | Pittsburgh, PA, USA | At The Checkout, Bigotry

    (A heavily tattooed bald man walks in to the restaurant where I am working. I am at the register. The guy orders his lunch.)

    Me: “That’ll be [total].”

    Customer: “Good, you didn’t overcharge me. Last week there was some Jewish b**** who got my order wrong. Of course, what do you expect? F****** Jews.”

    (I grit my teeth and smile. He hands me a some money.)

    Me: “Here’s your change and your receipt. Have a good day sir.”

    (During the course of this conversation he insulted me, my brother, my mother, my grandfather, my late grandmother, and my best friend from school, all without knowing it. I kind of wish I could have told him, but I doubt my manager would have been happy!)

    De-Engineering Stereotypes

    | San Francisco, CA, USA | Bigotry, Technology, Top

    (I am an engineer working the tech support line. I should also add that I’m the only female engineer in a department of all male engineers. I answer a support call:)

    Me: “Thank you for calling the engineering support line. How can I help you?”

    Customer: “I need to talk to an engineer.”

    Me: “Sure, what’s your question?”

    Customer: “Well, I’d like to tell it to an engineer.”

    Me: “No problem, what can I help you with?”

    Customer: “No, you don’t understand. I want to speak directly to the engineer.”

    Me: “Sir, I’m an engineer.”

    Customer: “You are?!”

    Me: “Yes.”

    Customer: “But… you’re a girl!”

    Me:  *in a Valley Girl voice* “‘Ohmygosh, I know! Isn’t that amazing?”

    Colorful Employees

    , | IL, USA | Bigotry, Criminal/Illegal, Food & Drink

    (I am the guest relations person, so I return calls from disgruntled customers all the time. The restaurants are fast food and all have drive thrus.)

    Customer: “Did you know you have gang members hanging around your [Location] restaurant?!”

    Me: “No, sir, I did not. Have you spoken with the manager of the establishment about this?”

    Customer: “I did and he laughed me off!”

    Me: “I’m very sorry about that, sir. We ask that our manager’s take guest concerns seriously. Where are you witnessing gang members around the facility?”

    Customer: “He should be able to see them. They are hanging out in your driveway there, all wearing the same clothes ALL THE TIME!”

    Me: “How are they dressed?”

    Customer: “They are wearing black shirts, khakis, and hats! They are always there until you guys close!”

    Me: “Sir, you are describing our drive thru staff. They are wearing our uniform and stationed outside to take orders.”

    Customer: “But they’re all black and Mexican!”

    Me: “We are an equal opportunity employer and do not discriminate who we hire.”

    Customer: “This is bulls***! I want to talk to your manager!”

    Me: “Sir, you can talk to my manager if you’d like but you are describing our staff. They are not a gang and there would be nothing she would be able to do about it.”

    Customer: “I SAID I WANT TO TALK TO YOUR MANAGER!”

    (My manager explained the same thing I did and the customer screamed so loudly we hung up.)

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