Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Filled With Creamy Justice
    (1,990 thumbs up)
  • July Theme Of The Month: Animal Madness!
    Submit your story today!

    Category: Bad Behavior

    Attack Of The Killer Tomato Customers

    | South Tampa, FL, USA | Bad Behavior, Bigotry, Bizarre, Food & Drink, Theme Of The Month

    (I am cashiering on the first express lane with one of our new hires on the second express lane. I’m cashing out a customer when I hear an outburst from the new girl’s line.)

    Customer: “What are you doing?! Don’t touch my tomatoes! Leave them in the bag!”

    New Cashier: *turns around, looks at me* “Help me, please?”

    Me: *walks over* “Good afternoon, sir. How can I help you?”

    Customer: “I bought these tomatoes, and she is taking them out of the bag and ringing them up separately! I want them rung up together!”

    Me: “Well, sir, it looks like you bought 3 different tomato varieties.”

    Customer: “So?”

    Me: “Each variety is a different price per pound. To keep our inventory counts accurate, we have to weigh and ring these up separately.”

    Customer: “I don’t want you touching my tomatoes!”

    Me: “I’m sorry, sir, but it is store policy.”

    Customer: “I want to see a manager!”

    Me: “Sure.”

    (I flag down a supervisor, who is female.)

    Supervisor: “What can I do for you, sir?”

    Customer: “No! I want to talk to a manager!”

    Supervisor: “I assure you, I’m a manager.”

    Customer: “No! A man!”

    Supervisor: *sighs* “I’ll be right back.”

    (She returns with the store manager, who is male. He walks off with the now-livid customer.)

    New Cashier: “Did he really pitch a fit over tomatoes?”

    Me: “Yep. And I wouldn’t be surprised if he got them for free now.”

    New Cashier: “No way.”

    (15 minutes later, the supervisor returns.)

    Supervisor: “Well, [store manager] just gave our angry customer his tomatoes for free.”

    New Cashier: “What!?”

    Me: “I told you!”

    Bigots And Sexists On Line One

    | Berkeley, CA, USA | Bad Behavior, Bigotry, Theme Of The Month

    (My family owns a private facial studio. The recorded message for voicemail where customers leave messages about appointments says that we will return your call within the hour. In this particular case, a message was left at one in the morning, so I call back as soon as I open.)

    Caller: *answers phone groggily* “H-hello?”

    Me: “Oh, I’m sorry, did I wake you up?”

    Caller: “Yeah, you did. F*** you and goodbye.”

    Me: *taken aback* “Well, this is [name] from [facial studio], and I’m returning your call about an appointment.”

    Caller: “About time, b****. It’s been hours.”

    Me: “Haha, well, you did call at one in the morning.”

    Caller: “So?”

    Me: “So not only was I fast asleep, I wasn’t even at the studio.”

    Caller: “Well, you should have been. The only reason women like you work is to serve men like me.”

    Me: *irritated* “Oh really? What do you do?”

    Caller: “I’m a plumber. I do all the hard work that pansies like you can’t deal with, so when I want a treat, I expect every b**** to get ready for me.”

    Me: “I’m sorry about that, sir.”

    Caller: “Eh? Sorry?”

    Me: “I only work with polite customers.”

    (I could hear his yells and swearing as I hung up the phone.)

    Related:
    Bigots And Sexists On Aisle 4

    Weekly Roundup: Bad Behavior

    | Not Always Right | Bad Behavior, Roundups

    Bad Behavior! This week, we feature five stories about customers behaving badly. Got similar stories of your own? Enter our related January Themed Giveaway: Bad Behavior!

    1. When Toxic Personalities Become Intoxicated (2,889 thumbs up)
      A drunk college student learns not to (right) cross a soldier’s girlfriend!
    2. They Crossed A Line (1,278 thumbs up)
      A Black Friday line cutter gets an attit-queue-de when told to go to the back of the line.
    3. Branding Is All Smoke & Mirrors (1,368 thumbs up)
      We employees can handle things being thrown at us, but nice customers make us tear up every time!
    4. Crying Over Spoiled Milk (1,907 thumbs up)
      This husband ordering coffee can’t ‘espresso’ himself–but his wife knows he’s ‘short’ a few brain cells.
    5. Kids Will Send Any Parent To The Funny Pharm (1,273 thumbs up)
      A pharmacist overhears several screaming good reasons why a customer needs birth control!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    The Mad Hatter

    | Fort Worth, TX, USA | Bad Behavior, Bizarre

    (A customer sees me unpacking about 100 hats while he’s looking at the 150 or more already on display.)

    Customer: “You got any 7 1/4′s in there?”

    Me: “I don’t know yet. I’m just unpacking them and I won’t know the price until I do some research.”

    Customer: “But do you have any 7 1/4′s?”

    Me: “I don’t know yet.”

    Customer: “Look and see if you have any 7 1/4′s.”

    (Note that I’ve got over 100 hats I’m trying to unpack and stack so they won’t fall over.)

    Me: “I’ll have them all unpacked and sorted in size order in a few minutes. Just bear with me.”

    Customer: “I just want 7 1/4′s.”

    Me: “Okay, I’ll be finished in a few minutes and let you know what I’ve got in that size.”

    Customer: “How many do you have?”

    Me: “I don’t know yet; I don’t have them unpacked.”

    (He wanders around the store for about a minute and comes back.)

    Customer: “Have you found the 7 1/4′s?”

    Me: “Not yet; give me a few minutes.”

    Customer: “I gave you a few minutes and you’re not done yet.”

    Me: “I’m going as fast as I can. I’ll let you know when I’m finished.”

    (I finally get them all sorted and only have about five 7 1/4′s.)

    Me: “I’m finished, and these are the 7 1/4′s.”

    (He tries one on and he doesn’t need a 7 1/4; he needs a 7. I find him a few in his size, and after he tries on one, he walks away.)

    Me: *stopping him* “I have a few more in his size.”

    Customer: *continues to walk away* “Oh, I don’t want to buy one. I just wanted to see what I looked like in a hat!”

    Fighting Hate Is Everyone’s Job

    | Halifax, NS, Canada | Awesome Customers, Bad Behavior, Bigotry, Top

    (There are three customers outside on the patio: three men, one with long hair. The other two customers are friends and start volleying increasingly homophobic insults at him. I, as the hostess am closest and move to intervene.)

    Me: “Gentlemen, please return to your meal. Abuse of the other patrons will not be tolerated and I do not want to have you thrown out.”

    Customer #1: “What the h*** are you talking about, are you dumb? That guy’s a fucking f**. Look at his f***ing hair!”

    Me: “You cannot discern another person’s sexuality from a hairstyle, sir, and I’m going to have to ask you to leave. I already told you that I cannot allow you to insult the other patrons. I do not want to retrieve security.”

    Customer #2: “Screw that, b****! We’re not going anywhere. I’m in the middle of eating.”

    (Surprisingly, a police man still in uniform walks up to us.)

    Customer #1: “Hey, police man! This dumb f***ing c*** wants to throw us out instead of that d*** gay over there. Can you f***ing believe that?”

    Policeman: “What I believe is that I should be very grateful to have a wonderful boyfriend who waited for me even though I was late and two idiots were heckling him. I believe that this young lady is quite commendable for standing up to those two idiots. I also believe you two want to pay for you lunches and leave.”

    (There’s a bit of a stand off before the two get up and simply leave two twenty dollar bills. I turn to the remaining customer.)

    Me: “I’m very, very sorry, sir. I’ll tell your waiter that lunch for you and your partner is free.”

    Customer #3: “No need, miss.”

    (He pulls a ten dollar bill out of his wallet.)

    Customer #3: “Hostesses don’t get tipped, do they?”

    Me: “That’s really not necessary, sir. It’s all just part of my job. I was happy to help.”

    Policeman: “And for that miss, I think it is necessary.”

    (He sits down across from his boyfriend and also hands me a ten. One of the men returned to complain to my manager ten minutes later and was summarily banned from the restaurant when the policeman and his partner explained what happened. I went to their wedding eight months later.)


    Page 95/99First...9394959697...Last