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    Category: Bad Behavior

    Putting The Sham Into Shampoo

    | Tinley Park, IL, USA | At The Checkout, Bad Behavior, Crazy Requests, Money, Top

    (I work at a 24-hour store as a cashier. From 7-8 am I am the only cashier on duty. A customer has just dumped two baskets FULL of travel size shampoos, conditioners, body washes, and sunscreens on the belt.)

    Me: “Good morning, ma’am.”

    Customer: “Yeah, yeah. Make sure you put everything in separate bags.”

    (I look at literally hundreds of mini bottles on the belt and my eyes bug out.)

    Me: “You mean all the shampoos in one bag, and all the conditioners in one bag?”

    Customer: “Of course! You’re not that bright are you? No wonder you get s*** shifts at a crap place like this.”

    (At this point, another customer gets in line behind her and I can see his eyes bug out at all of the items as I have to check.)

    Me: “Alright, ma’am. That’s $98.74.”

    (The customer starts digging through her purse to find her wallet.)

    Customer: “I don’t have my wallet, so I don’t have my card.”

    Me: “Do you have cash or any other way to pay for the items?”

    Customer: “Do you not listen?! God you’re dumb! I don’t have anything!”

    Me: “Well, give me a moment. I have to have my manager come over and void out the order.”

    Customer: “You really should be nicer to your customers when your manager is around.”

    (My manager comes up and voids the order, all the while hearing this customer bad mouth me.)

    Other Customer In Line: “Lady, she’s just doing her job and she’s doing it rather well. I would have smacked you by now if you had talked to me that way. And if there is anyone dumb here, ma’am, it would be you who couldn’t even remember to bring your own wallet to the store with you.”

    Manager: *to the first customer* “I’ve voided the order, but I will keep all of it at customer service for you today so you can come back and get it later and not have to wait in line again.”

    (The customer gives the other customer in line behind her the finger, and huffs before leaving. My manager turns to the other customer in line.)

    Manager: “So, how big of a discount would you like today, sir?”

    Other Customer In Line: “Just my membership card thanks!” *to me* “You did good!” *grabs a chocolate bar from one of the racks* “Here, have this on me!”

    Going Off The Deep End

    | Sacramento, CA, USA | Bad Behavior, Family & Kids, Theme Of The Month, Top

    (I am a lifeguard at a public pool. While guarding the diving boards, I hear a loud smack from behind me. I turn to see two children who look to be about 10 or 11, standing in line for the high dive, yelling at each other.)

    Me: “Excuse me, is there a problem?”

    Boy: “YEAH! She hit me!”

    Girl: “NO! He hit me first!”

    Boy: “Nuh-uh! You hit ME first!”

    (I look and see that both children have red marks on their face, as if they were recently slapped. However, I have no way of finding out who started this fight.)

    Me: “Excuse me, but—”

    Woman In Line: “Send them to the back of the line! Punish those brats!”

    Me: *to woman* “Don’t worry, ma’am; I’ve got this situation under—”

    Boy: “You can’t send me to the back! I’m sorry! I’m sorry!”

    (The boy runs off in terror.)

    Girl: “I’m not going to the back of the line! You can’t make me! I’ve been in line FOREVER!”

    Me: “I’m not going to send you to the back if the line. I just—”

    Girl: “I’m not going to the back of the line!”

    Me: “I didn’t say—”

    Girl: “I’M NOT GOING! YOU CAN’T MAKE ME! I’M TELLING MY DADDY ABOUT THIS, YOU F*****!”

    (The girl stomps away to get her father. A few minutes later, a rather large and intimidating man comes up to me.)

    Man: “Look, I’m sorry for how my daughter acted. We’ve been trying to teach her some manners. Don’t worry about it.”

    (Later, I find out that the man called the lead lifeguard, and I got officially commended!)

    Have A Heart (Attack)

    | SK, Canada | Bad Behavior, Crazy Requests, Health & Body, Top

    (I work at a walk-in medical clinic located in a shopping center. It is about 20 minutes before closing and as a result, it’s only the doctor and I working. A man walks in complaining of chest pain, and goes into full cardiac arrest. I am in the back assisting the doctor for approximately 10 minutes as he stabilizes the patient and the paramedics arrive. Once the paramedics take over, I head for the front desk. There is a patient waiting.)

    Patient: “About d*** time! I have been waiting for five minutes!”

    Me: “I am sorry, ma’am. We had a patient in full cardiac arrest and the doctor required my assistance.”

    Patient: “That’s no excuse for bad service. I shouldn’t have had to wait that long. Now, I want to see a doctor.”

    Me: “Unfortunately, the doctor will be leaving with the patient and paramedics to go to the hospital. We have to close a few minutes early.”

    Patient: “This is ridiculous. I have a sore throat and I need to see a doctor. I demand I be seen before the doctor leaves. Whoever else can wait; I am leaving on a trip tomorrow, and must be seen today.”

    Me: “Ma’am, emergencies take precedence. A heart attack beats a sore throat. You either have to come back tomorrow, or seek care elsewhere.”

    Patient: “I don’t care about your excuses! I am a busy, important person, and need to see a doctor now!”

    (I have lost all patience. I am about to throw her out, when the paramedics start wheeling out the cardiac-arrest patient on the gurney, followed by the doctor.)

    Patient: *still yelling* “There, the doctor is right there. He can see me before he takes care of that lazy guy!”

    Doctor: “Tell you what: have a heart attack right now, and I will be happy to assist you. Otherwise, get your insensitive a** out of my clinic and don’t ever come back.”

    (The customer storms out, but actually tries to come back the next day. She is refused. The man makes a full recovery and sends flowers, gift cards and thoughtful notes to both the doctor and me for the help.)

    Hard Drugs And Harder Pharmacists: The Comic

    USA | At The Checkout, Awesome Workers, Bad Behavior, Comics, Crazy Requests, Criminal/Illegal

    One Sandwich, Hold The Plural

    , | Stillwater, OK, USA | At The Checkout, Bad Behavior, Food & Drink, Language & Words, Top

    (I am working at a very popular fast food place. I am very sick, and have tried to call in, but as we were short-handed, I am asked to come and just work the lunch rush. Since the lunch rush is over, my manager tells me to help the last two customers, who appear to be construction workers, and then I can go home. I smile brightly despite feeling like crap.)

    Me: “Hi, what can I get for you?”

    Customer: “I want [sandwiches]!”

    (I am confused, as he pluralizes the word and doesn’t specify the number of sandwiches.)

    Me: “Sure, how many would you like?”

    Customer: *glaring* “I… want… ONE… [sandwich]. Do you understand? ONE… [sandwich].”

    Me: “Sure, sorry for the misunderstanding. It’s just usually when someone pluralizes a word, that means they want more than one. Would you like the meal, or just the sandwich?”

    Customer: “I said ONE [sandwich]! I don’t want the d*** meal!”

    Me: “Okay, no problem. Would you like anything else?”

    Customer: “Yeah, give me a small fry and an orange juice.”

    Me: “Sir, it would actually be cheaper for you to just get the meal, which comes with a medium fry, and then you could still get orange juice as the drink.”

    Customer: “I said I don’t want the meal! Are you stupid?”

    Me: “No, sir, just trying to save you money. But that’s fine. Your total is [total].”

    (His total is a couple of dollars more than how much the meal would have been.)

    Customer: “Wait. How much would the meal be?”

    Me: “Just one moment, and I’ll total that up for you.”

    (I press a few buttons, canceling out his order, and replace it with the meal with an orange juice.)

    Me: “Your total doing it that way is [new total].”

    Customer: “Huh. I guess it is cheaper. I’ll do that instead.”

    (The customer pays, and I help the next customer in line, who is apparently one of his coworkers. This one is much nicer than the other one, and even says please and thank you. I get off work and go to change out of my work clothes so I can walk home. On my way out of the bathroom, I’m stopped by the two men.)

    Customer: “Listen, I’m really sorry for how I treated you. There was no excuse for that. I’ve just had a really bad day.”

    Me: “It’s okay, sir, really.”

    Customer: “This is for you.”

    (He hands me an apple pie, which he had apparently gotten after I had gone into the bathroom to change.)

    Customer: “Your manager tells me that you are sick today, and still came in. I never would have guessed you weren’t feeling well. Your customer service is really extraordinary, and I told him so.”

    Me: “Thank you so much, sir. I hope you have a much better day from here on out, both of you!”

    (They wish me a good day also, and tell me they hope I feel better soon. Somehow, after that, I DO actually feel better!)

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