November Theme Of The Month: Black Friday!

Category: Bad Behavior

Paying It Forwards, Going Backwards

Baton Rouge, LA, USA | Bad Behavior, Food & Drink, Money

(I’m a customer in a restaurant. A woman has just asked for her bill only to be told it was already paid by someone else.)

Customer: “What do you mean it’s been paid? By who?”

Waiter: “I’m sorry, they asked to be kept anonymous.”

Customer: “WHO PAID MY BILL?”

Waiter: “Someone else paid your bill, ma’am. I don’t know their name.”

Customer: “Get your manager.”

(The owner happens by, showing another couple to their table.)

Owner: “Yes, how can I help you?”

Customer: “This guy won’t give me my bill. He said it’s been paid for already. Someone else paid my bill.”

Owner: “It happens sometimes. I guess they wanted to be nice. Have a nice day!”

Customer: “No. I want to know who paid it!”

(She proceeds to go to every table and ask the customers there if they were the ones who paid her bill. Eventually she was thrown out of the restaurant for causing a scene. I guess some people just can’t be grateful!)

Location Dislocation

| NL, Canada | Bad Behavior

(This is also the start of a sale where you can get 25% off a bag of dog food if you present a coupon sent through e-mail and your frequent buyer card. As such, there is a huge line in our tiny store. Another note: we’re the tiniest of three locations in the province. Each location is about 20 minutes away from one another. The customer here is a sweet and patient woman.)

Customer: “Hi, do you have [Brand Food] in the largest bag? I called down earlier and you said you guys had it, but it’s not on the shelf.”

Me: “Hmm, well, I have taken all calls and haven’t received anything for that food. I’ll look, though.”

(I go out back to search, but there is none left. On my way out I ask my coworker but she hasn’t gotten a call about that brand either.)

Me: “Sorry, but we don’t have [Brand Food] in that size bag, but we do have the one size smaller.”

Customer: *suddenly yelling at me and waving her hands around* “EXCUSE ME?! I DROVE ALL OF THE WAY FROM ACROSS TOWN. I called here. You said yes. Manager, NOW!”

Me: *a little taken aback* “She won’t be in until tomorrow morning. I can call another location and see if maybe you called their number by mistake. It happens quite a lot.”

Customer: “NO. I don’t have time. Just give me a larger discount off a smaller bag. That’ll do.”

Me: “No can do. I have no authority over that. The best I can do is make note and you can present your coupon when it is shipped to our store.”

Customer: “I don’t have a coupon. I saw someone as your cash get a discount, so I want one too.”

Me: “…You need a coupon to get that discount. It’ll be easy, just give your e-mail on our webpage.”

Customer: “You’re so rude.”

(Then there is a sudden change in mood, this time to having tears in her eyes.)

Customer: “You know, I drove ALL the way here. Couldn’t you help me out?”

Me: “No. Again, I cannot just give discounts out willy-nilly. You don’t have a coupon. You also have driven directly past two other locations on your way here. This was the LEAST convenient place for you to have gone.”

(I leave without her response, and I call another location to see if they received her call. The one farthest from us, closest to her, had gotten her call and reserved it in her name. I relate this to her.)

Customer: “YOU’RE A LIAR. I CALLED HERE AT 722-****. YOU SAID YES!” *now trying to hit me, but being a boxer, I easily dodge without touching her, avoiding complications* “YOU B****. I AM REPORTING YOU!”

Me: “You called 722?”


Me: “That’s [Other Location closest to her]. We’re 745.”

(She didn’t give me a goodbye, just started crying and ran out. My manager called me into her office two days later and told me she tried to report me. But since the camera showed that she was the one trying to hit me, and generally throwing a tantrum, they ignored it and I still have a sparkling reputation!)

And Behind Curtain Number One

| MN, USA | Bad Behavior

(My mom and I are trying on some clothes in the dressing rooms and we hear this coming from further down the hall.)

Lady Customer: “Honey, I have to finish trying on my stuff. You’ll have to wait… No, you have to stay… Put those pants back on!… Don’t you dare pee in here!”

(We were done and starting to leave at the last one, and at the entry of the dressing room are two wide-eyed workers.)

Worker #1: “I so don’t want to clean that up.”

Worker #2: “What if she peed on some clothing?!”

(Poor, poor workers.)

The Art Of Parenting

| Brisbane, QLD, Australia | Bad Behavior, Criminal/Illegal, Family & Kids

(I work as a security guard for an art gallery that features paintings by local artists. Today, we are auctioning off some of the older paintings to make way for some newer ones. The paintings that will be auctioned are displayed in one particular room, and I am the guard for this room. When this happens, there are a few customers already here. A well-dressed lady with her young son in tow enter. She leaves her child unattended while looking at the paintings.)

Me: “Ma’am, may I request that you keep an eye on your son? We wouldn’t want him to get in any trouble, would we?

Lady: “Yes, yes, I know.” *returns to paintings, disregarding child*

(I think nothing of it, as the child is only a few meters away from the mother. But, a few minutes later, as I am distracted with another customer asking about the auction, another customer starts shouting.)

Me: “Sir, can you…”

Male Customer: “Mister! That child is drawing on one of the paintings!”

(I immediately turn around in horror, to see the little boy scribbling on one of our prized pieces with a white-out pen.)

Me: “Ma’am! Please get your son under control! He is defacing the painting!”

Lady: “Whatever. Leave me alone. Can’t you see I’m trying to appreciate the art?”

(I walk over to the young boy, who can’t be older than five, and gently take his hand. Speaking soothing words, I lead him over to his mother.)

Me: “Ma’am, I would like you to keep your child under control.” *I let go of his hand and he clings onto his mother*

Lady: *gasp* “How DARE you touch my son! He didn’t do anything wrong! I’m going to call for security!”

Me: “Ma’am, I AM security. Your son was scribbling on this painting, and I stopped him.”

Lady: “Well, I never! I am never coming back here! The paintings are s***ty, the security is terrible, and I bet your artists are poor homeless f***s who splat paint on canvas for a penny an hour!”

Me: “…. Ma’am, the painting your son just defaced—”

Lady: *snorts* “Defaced?! These paintings are so bad, he probably made it better!”

Male Customer: “Miss! I have been quiet up until now, but you are being a right b**** to this guard!” *to me* “Show her the painting!”

(I lead her other to the painting. It happens to be a beautiful oil painting of the city, now with a white scribble across it.)

Me: “If you would just look at the plaque, this is a oil painting by [Respected Local Artist] that would have been auctioned at around $7500. Now, you will have to pay for it, since your son defaced it.”

Lady: *obviously recognising the name, turning deathly pale and sputtering in horror* “You should have told me to keep an eye on my child! This is NOT my fault! You hear me?! NOT MY FAULT!!”

(She gave us an answer soon enough. She grabbed her son’s arm and dashed away to the exit. Luckily, the guards outside caught her. She ended up paying $7500 for the painting, and was banned from the gallery. The kicker? She filed a complaint on our website for “not warning her of the danger of children in a gallery.”)

Taking A Stand And Quitting

| OR, USA | Bad Behavior, Bizarre

(I work in the deli of an organic grocery store. We get a lot of customers that can be hard to deal with, but after years of customer service jobs I usually don’t have a problem. This happens about an hour after I have given my notice so I can return to school. I am at the case and an older regular comes up to ask me to restock the forks on the salad bar. There is a woman serving herself some salad, so the older gentleman and I stand back and chat to let her finish before I get the forks from underneath the counter. As she finishes and walks away I proceed to get the forks and stock them. She sees me doing this and says:)

Woman: “You could have said ‘excuse me.’ I would have moved.”

Me: “It was no problem. We weren’t in a rush. Have a great day.”

Woman: *absolutely loses it, yelling:* “INSTEAD OF BEING SO RUDE JUST STANDING THERE!”

(I was speechless, and honestly couldn’t help but smile. This got her even more mad and she yelled further. By that point I couldn’t stop from laughing and walked back behind the case before she could continue berating me. Thank you, rude, crazy girl, for reaffirming my decision to get my degree!)