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  • September Theme Of The Month: Overheard!

    Category: Bad Behavior

    Obsessions With Possessions

    | Houston, TX, USA | Bad Behavior, Extra Stupid

    (We don’t have associates permanently supervising the fitting rooms, so they’re left unattended for periods of time while the fitting room associate cleans out the other ones. I enter an open fitting room to find an entire outfit of clothes that we do not sell. My first instinct was that someone had changed into our clothes in the fitting room and stolen them, leaving theirs behind. I then look over to see a phone and a purse left in the fitting room, and take the items to a manager to report the incident and laugh at the supposed thief’s stupidity. Just then, an angry looking woman comes up to the counter.)

    Customer: “Those are my things!”

    Me: “Oh! You left them in the fitting room.”

    Customer: *angrily* “Well, I wasn’t finished…”

    Me: “I’m sorry ma’am. You left your things in an open, unsupervised fitting room. You’re lucky I found them. If another customer had walked in there they could have just grabbed them at walked right out.”

    Customer: “But I wasn’t finished!”

    Not Been Teenage For An Age

    | ON, Canada | Bad Behavior, Health & Body

    (I’m older than I look, and married. I also have my nose pierced and a couple of tattoos that show if I’m wearing a t-shirt.)

    Older Male Customer: “Do you have a boyfriend, young lady?”

    Me: “No, I’m—”

    Customer: “No wonder with all that nonsense on your arms and that hoop in your face. How do you ever expect to get a boyfriend looking like that?”

    Me: “Well, my husband doesn’t seem to mind them.”

    Customer: “Married?! You’re only a teenager.”

    Me: “Sir, I’m 25…”

    Customer: *blushes and turns away, fuming*

    Cause For Pregnant Pause, Part 6

    | UK | Bad Behavior, Family & Kids, Health & Body

    (I’m 26 but quite petite, so I often get mistaken for being a lot younger. I’m also married and seven months pregnant. I’m at a higher end department store trying on dresses. I’m just leaving the changing room with a very helpful salesgirl. The next person goes in leaving a customer and her teen daughter next in line.)

    Customer: *in a stage whisper* “See! That’s why you keep your legs closed at school. So you don’t end up buying your prom dress looking like that.”

    (Her daughter goes red as several other customers stare in disbelief.)

    Daughter: “For God’s sake, mum! Shut up!”

    Me: “Oh, no, your mum’s right. That’s exactly what my mum told me. When I was 16. 10 years ago.”

    (The customer reddens as her daughter glares at her.)

    Me: “So what I did was, I studied hard at school, went to university, and got a degree. I started my own business, bought a car, and then a house. I met my partner, dated for a couple of years, then got married. Now that we’re financially comfortable we’re having a baby. I’m not saying that’s for everyone but you don’t want to wake up one day to find you’re 50, miserable, bigoted, and rude.”

    Customer: *very embarrassed by everyone’s stares* “I’m only 42!”

    Me: “I’m sure that’s what your daughter will remember about today.”

    Related:
    Cause For Pregnant Pause, Part 5
    Cause For Pregnant Pause, Part 4
    Cause For Pregnant Pause, Part 3
    Cause For Pregnant Pause, Part 2
    Cause For Pregnant Pause

    A Listening Ear Can Switch Gear

    | Omaha, NE, USA | Bad Behavior, Wild & Unruly

    (I am a security guard for a company unaffiliated with the business I provide security for. I literally sit in a shack and sign reps from other companies in and out of the complex. I am way over-qualified for this position, but it is perfect for going to school.)

    Me: “Morning, sir. What brings you to [Company]?”

    Customer: “MY DAD DIED TWO YEARS AGO AND THEY WON’T TRANSFER THE OWNERSHIP OF THE BILLS TO ME!”

    Me: “Okay, sir. Here is where you have to go.” *gives site name directions and what to do and say*

    Customer: “Ugh! YOU MEAN TO TELL ME THAT I DROVE TWO HOURS TO THIS LOCATION JUST TO BE TOLD THAT I’M WRONG!?”

    Me: “Yup.”

    Customer: “WELL, WHAT HAPPENED TO CUSTOMER SERVICE IN THE WORLD!? I WANT YOU TO TRANSFER MY BILLS TO ME!”

    Me: “Not my problem, sir. I don’t work for [Company]. I just provide security from customers like you.”

    Customer: “GAH! *slams his sports car into reverse and leaves pretty thick black lines in the concrete* “D*** IT!”

    (Hours later, the guy came back with coffee and some sandwiches, parked in front of the shack, apologized profusely, and told me about recent events: cheating wife, ungrateful daughter, and a recent suicide by his mother. I listened and give him my number and told him to call whenever he needed a friendly ear. He calls once a month.)

    Listed Under Idiot

    | Newcastle, England, UK | Bad Behavior, Crazy Requests, Wild & Unruly

    Me: *waiting for answer on phone* “Hello. Can I speak to [Name], please?”

    Woman: “Sorry, I don’t know anyone called [Name].”

    Me: “Is that [Company]?”

    Woman: “No, it’s not.”

    Me: “Oh, I must have dialled a wrong number. I’m sorry to have troubled you.” *hangs up*

    Me: *while checking the number I need, my phone rings* “Hello, [Company]. How can I help you?”

    Angry Man: “Who is this?”

    Me: “This is [Company] and I’m [My Name]. How can I help you?”

    Angry Man: “Where did you get this number?”

    Me: *confused* “I’m sorry, sir, but you just rang us.”

    Angry Man: “No, I didn’t. You rang me!”

    Me: *thinks he may have been on hold from another department* “Oh, well if you tell me who you were talking to I’ll try and connect you.”

    Angry Man: “I don’t want to talk to anybody. I want to know how you got this number!”

    Me: “Um, well can you tell me who you are and I’ll have a look?”

    Angry Man: “I’m not telling you my name!”

    Me: *realizes* “Is this the number I rang before?”

    Angry Man: “Yes! I used callback to find who you are and I demand to know where you got this number!”

    Me: “I’m sorry, sir, I don’t have your number. I was trying to call someone else and made a mistake.”

    Angry man: “You’re lying. You can’t dial my number! Tell me where you got it!”

    Me: “I don’t understand. If I can’t dial your number how did I dial it?”

    Angry man: “That’s what I want to know!”

    Me: “Does your phone not receive calls?”

    Angry man: “Of course it does!”

    Me: “Then how couldn’t I dial it?”

    Angry Man: “It’s NOT LISTED!”

    Me: “Ah, I see. That doesn’t mean I can’t dial it. It just means it’s not in the phone book.”

    Angry Man: “Exactly. You’re not allowed to know it, so where did you get it from?”

    Me: “I don’t know how clearly I can say this: I rang your phone by accident. It was a mistake. I do not know your number. It was an error.”

    Angry Man: “I demand to speak to the manager!”

    Me: “I am the manager.”

    Angry Man: “What is your name?”

    Me: “I already told you; my name is [Name] and this is (company).”

    Angry Man: “I demand to know where you got my number from!”

    Me: “I’m sorry, sir, I don’t think I can explain this any clearer. If you would like to make a complaint please call us on our customer service number. You’ll find it listed in the phone book. Goodbye” *hangs up*

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