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    Category: Bad Behavior

    Tray Fray

    , | Burlington, VT, USA | Bad Behavior, Food & Drink, Wild & Unruly

    (Due to new public safety standards, we now have to machine wash all dirty trays instead of merely wiping them down with a disinfectant and paper towel.)

    Me: “You’re order will be right out, ma’am. Thank you.”

    (My coworker brings out her bag of food.)

    Customer: “I said I wanted this for here.”

    Me: “Yes, ma’am, but as I mentioned all our trays are dirty and we’re only bagging the food at the moment. You’re more than welcome to eat in the lobby if you’d like, but we can’t offer you a tray.”

    Customer: “What about those?” *points to dirty pile of trays over a trash can* “Can’t I just have one of those?”

    Me: “Uh, no ma’am. Those are all dirty trays. I can’t give you any of those.”

    Customer: “Just wipe one down; it’ll be fine.”

    Me: “Sorry, ma’am, I can’t do that. It’s against health codes.”

    Customer: “Just wipe it down! You’re just being lazy!”

    (Note: the customer is getting so agitated that other customers are backing away from her.)

    Me: “No, I’m not. I’m really just waiting for the trays to be brought back up from the dish area. They’ll be clean soon.”

    Customer: “God, I can’t believe you’d be so rude and lazy not to give me a tray!”

    (Without warning, the customer throws her bag full of food at my face. It’s filled with cardboard sandwich boxes and hot fries inside, so she takes a solid chunk out of my cheek and I start bleeding.)

    Customer: “That’ll teach you to be rude to a customer!” *shoves two customers out of the way and leaves*

    Giving More Than His Two Cents

    | Hamden, CT, USA | At The Checkout, Bad Behavior, Money

    (A male customer buys nothing but a water and is checking out with me.)

    Me: “Have a nice day!” *big smile*

    Customer: “You too!”

    (The customer leaves with no issue and is gone for perhaps a minute before he comes storming back in the exit door.)

    Customer: “Did you charge me 5 cents for this water?” *waving receipt in the air*

    Me: “The water itself is two dollars and then we have the deposit fee.”

    (There is a 5-cent deposit on all beverages in my state. Period. You get it back when and if you recycle it at a machine that gives vouchers. It has been this way for as long as I can remember in my 22 years.)

    Customer: “So you charged me 5 cents?!”

    Me: “It’s not an extra five cents, Sir, there’s just a deposit.”

    Customer: “I want my 5 cents back!”

    Me: “I’m sorry, sir, it’s a state law. All beverages have a 5 cent deposit.”

    Customer: “You can’t do that! It’s not displayed. I want my 5 cents back!”

    Me: “Sir, I can’t give you a nickel, I’d be a nickel short in my till.”

    Customer: “You need to give me my 5 cents back! It isn’t on a sign! You have to have a sign about it!”

    Me: *shocked pause* “Let me call my manager… one second.”

    (A new manager approaches and asks what the problem is. As the customer is obviously irate, he takes him back to his office to talk, something you really aren’t meant to do. When their meeting is finished, the customer storms out of the office.)

    Manager: “I should have just given him the five cents. I think we just lost a customer.”

    Me: “…I think we can survive losing that particular customer.”

    Fruit Loopy

    | Los Angeles, CA, USA | Bad Behavior, Bizarre, Money, Tourists/Travel

    Me: “Alright ma’am, I’ve entered all your requests in the reservation. Have a great day!”

    Caller: “Wait, I’m not finished! I want a fruit basket in my room to be there when I arrive. And there better not be any grapes! They’re nasty! They’re dirty and full of germs! I only want fruit with skins I can peel off!”

    Me: *being a fellow germophobe* “I definitely understand that. Bananas and oranges.”

    Caller: “If I find any skinless fruit, I will immediately throw the entire fruit basket out of the window into the ocean! Do you hear me?”

    Me: “Ah, well then we have to move you to a room with a balcony, because the window in your stateroom doesn’t open. The upgrade would cost $2,100.00, is that okay?”

    Caller: *long pause* “No, I will just carry it upstairs to the deck and do it from there.”

    Me: “Alright, sounds great. Anything else I can help you with?”

    Caller: “No thanks dear, have a good day.” *click*

    Preaching To The Converted

    | Sydney, NSW, Australia | Bad Behavior, Religion, Top

    (It’s the day of our church fete. I’m helping out on a busy stall while my father (who also happens to be the vicar) finishes up at his day job. A young man and woman are hanging about at the entrance, handing out pamphlets about atheism. They don’t seem to be causing trouble, so we don’t do anything about it. As the day drags on, we start to get complaints: apparently they’ve changed tack and are starting to harass with anti-religious taunts. I approach them with my friend.)

    Woman: *thrusting a pamphlet at me as I approach* “Coming out is better than going in! Break out of the delusion!”

    Me: “Uh, thanks. Look, I appreciate what you’re trying to do here, but do you mind tuning it down a notch? You’re upsetting some of the parishioners.”

    Man: “Ha! Typical. The vicar can’t do the job himself, so he sends a couple of brainwashed children to do it for him! Wake up and smell the lie!”

    Friend: *gesturing to me*“Okay, first off she is agnostic.”

    Man: “A cowardly atheist! Why the f*** are you here serving these fools? You’re only a Wikipedia page away from enlightenment!”

    Me: *getting slightly irritated* “I’d rather keep studying at university, and help as many people as possible rather than holding to a belief I can’t prove. As I said though, I respect what you’re trying to do, but you’re not going to convert anyone by attacking them,”

    Woman: “How dare you?! Atheism is a fact!”

    (Eventually, my father arrives from his lecture, dressed in a long windbreaker. He’s forgotten to take his reading glasses off, so he still looks quite scholarly. The young man spots him as he approaches us.)

    Man: “Hey, sir! You look way too smart to be here. What do you do?”

    My Father: *slightly taken aback* “Dean of Physics at the university.”

    Man: “Finally, an intelligent human being! Can you please tell these idiots the truth about their ‘Sky Fairy’?”

    My Father: “Oh, of course!”

    (He takes a step forward, then shudders, clutching at his head and turning bright purple. It’s realistic enough that everyone involved starts to panic, thinking he’s having a fit.)

    My Father: “No… impossible! Reason… failing… logic… melting away! Delusions too powerful to resist! Must…convert!”

    (With a dramatic gesture, he tears off his windbreaker, revealing his full vicar’s uniform, dog collar and all, beneath. The young man and woman look horrified, and begin to storm away.)

    My Father: “God bless!”

    Man: “F*** you!”

    Acting An Oaf About The Loaf

    | Wales, UK | Bad Behavior, Crazy Requests, Food & Drink

    (It has snowed quite severely in our area so today. We are short on staff and no deliveries have been able to reach us.)

    Customer: “You’ve run out of bread.”

    Me: “Yes, I’m terribly sorry; there is no fresh bread. All I can do is recommend some of our pre-mixed bread flour. You just add water and bake.”

    Customer: “I can’t believe you’ve run out of bread. I came here especially.”

    Me: “Yes ma’am, I appreciate that, but our delivery lorry got stuck. I am sorry, but there’s very little I can do to assist you.”

    Customer: “But you’re [supermarket]! You should never run out of bread.”

    Me: “Ma’am, like I said, the roads are impassable. Our lorry couldn’t get here. I normally work at another store, but I couldn’t drive there today, so I am helping out here. Do you mind if I ask whether you walked or drove in?”

    Customer: “Well, I walked of course. Have you seen the roads? It would be like driving on pure white death out there.”

    Me: “Exactly.”

    (I give her time to process this information, bearing in mind what I have said about the delivery drivers.)

    Customer: *walks off, muttering* “…can’t believe [supermarket] has no bread!”

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