Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Filled With Creamy Justice
    (1,949 thumbs up)
  • July Theme Of The Month: Animal Madness!
    Submit your story today!

    Category: Bad Behavior

    One Word Republic

    | Bartlett, TN, USA | Bad Behavior, Language & Words, Musical Mayhem

    (I work at a well-known music store. A customer in his mid-40′s approaches my register.)

    Customer: “Hi, I’m looking for a CD for my daughter for her birthday by ‘One Republic’. I forgot which CD the song it is on. It goes like this: ‘it’s too late tapollagize, it’s too late’.”

    Me: “I think you mean ‘to apologize’, sir. But right over here, please follow me.”

    (I pick up the CD ‘Dreaming Out Loud’ and hand it to the man.)

    Customer: “No, no, no! This can’t be it.”

    Me: “I assure you this is the CD with the song ‘Apologize’ on it, sir.”

    Customer: “Are you stupid?! This can’t be it! ‘IT’S TOO LATE TAPOLLAGIZE!’”

    (I was eventually able to convince him he was wrong, but he still left the store without buying the CD.)

    A Cleaner With A Dirty Attitude

    | MN, USA | Awesome Customers, Bad Behavior, Theme Of The Month, Top

    (The store that I work at tunes up vacuum cleaners for customers. The policy is that we service the machines on a first come, first serve basis and any use of a non-commercial model voids the warranty. A customer comes in to pick up her vacuum.)

    Customer: “What the f*** took you people so long! And what the f*** makes you think I’m going to pay for this s***?! My machine is still under warranty! I’m not paying for s***! You motherf****ers can kiss my a** if you think I am!”

    Me: “Ma’am, please stop swearing at me. I haven’t cursed at you, and I’ll ask you to extend me the same courtesy.”

    Customer: “F*** you! I’m not swearing! And even if I was, I have a right! It took you f***ing forever to get me this f***ing machine, and I need it for my business!”

    Me: “Ma’am, in the first place all machines are serviced on a first come first serve basis and we actually got your machine back two days earlier than promised. In the second place, you’ve just admitted that you use it in your business and the warranty clearly states that use of that machine for commercial purposes voids the warranty. So, I’m sorry, but I’ll have to request that you pay for all service done before I release the machine to you.”

    Customer: “F*** you! I shouldn’t have to wait! I spend money here! Everyone knows that if you spend money you get to go first! And I’m not paying for s***! I clean nice houses with this machine! It’s not like I’m working down in some n**** neighborhood cleaning rent assistance places because those f***ing crack w****s don’t know how to pick up after themselves!”

    (She then stands in the middle of the store screaming the f-word at me repeatedly. When she finally pauses for breath, another customer who has been waiting her turn gets her attention.)

    Other Customer: “Excuse me. Did I hear you say you clean houses for a living?”

    Customer: “Yeah, I clean nice houses. Why?”

    Other Customer: “Do you have any business cards? I’ve been looking for a service and several of my friends have too.”

    (The first customer gives me a smug look and hands the other customer several cards, which she examines and tucks in her purse.)

    Other Customer: “Thank you. I just wanted to make sure no one I knew hired you by mistake. Now pay for your repairs before I call the police and tell them there’s a crazy person going berserk in the vacuum store.”

    (The first customer pays, calls me several more choice names and leaves. When I ring up the other customer who told her off, I somehow manage to ‘accidentally’ hit the warranty key on all her repairs, and send her home with a couple of the homemade cookies I had made for my coworkers.)

    Fowl About The Chicken

    | LA, USA | Bad Behavior, Food & Drink

    (I’m in the food court of the mall standing in line to get something from one of the food stalls there, one of only two known to serve chicken exclusively. There is a customer in front of me with a meal box from the other stall.)

    Cashier #1: *to the customer* “Hi, welcome to [restaurant's name]! How may I help you?”

    Customer: “You idiots screwed up my order!” *thrusts box out at the cashier* “I’m supposed to get fries and coleslaw with this meal but I only have chicken and bread!”

    (He sees the box but begins stammering, trying not to upset her by telling her she’s not at the right stall.)

    Cashier #1: “I’m so sorry ma’am, but… well…”

    Customer: “Fix it! I want my fries and slaw!”

    Cashier #2: “Ma’am, the box you’re holding has [other restaurant's name] on it.”

    Customer: “I know that!”

    Cashier #2: “Would you mind taking a step back and reading the sign above our stall?”

    (The customer steps back, almost hitting me, and reads out loud the restaurant’s name.)

    Customer: “And? What’s all this for? Fix my order!”

    Cashier #2: “Ma’am, you’re at the wrong restaurant. [Other restaurant's name] is across the food court. They can fix your order.”

    (By now everyone in line, including me, is waiting to see if she’ll apologize for getting them mixed up.)

    Customer: “You’re all useless!” *stomps off with her food*

    Cashier #1: “I tried to be nice, I really did…”

    His Translation Is A Sham(rock), Part 2

    | Gaithersburg, MD, USA | Bad Behavior, Top

    (I am a customer checking out at a grocery store I shop at every week. There is one customer ahead of me. Paper and plastic bags are 5 cents each.)

    Cashier: “Would you like a bag for your items, sir?”

    Customer: *unintelligible grunt*

    Cashier: “I beg your pardon, sir?”

    Customer: *grunts again and waves*

    (The cashier starts to put the groceries in a plastic bag.)

    Customer: “What?! What the h*** do you think you’re doing?! I said no!

    (He starts into a loud, abusive tirade about how stupid the cashier is.)

    Me: *to the cashier* “Just tell him ‘Pogue Mahone’ (póg mo thóin). It’s an Irish saying that people say when they want to end an argument.”

    Customer: “No, it’s not! I know exactly what it means! I read notalwaysright.com!”

    Me: *smirks* “Do you really?”

    Customer: “Yes! Yes, I do, you stupid b****!”

    Me: “Oh? Then why are you acting like a customer who belongs on there?”

    (The customer turns bright red and shuts up. He is silent for the rest of his transaction. As he is getting ready to leave, he turns to me.)

    Customer: “Any chance this can stay just between us?”

    Me: *grins and laughs* “Not a chance in h***!”

    Customer: *scowls* “B****!”

    (He finally leaves.)

    Cashier: “This is going on notalwaysright.com, isn’t it?”

    Me: *still grinning* “You bet!”

    (She ended up convincing her manager to give me an employee discount on my groceries because I got one of the rudest regulars to shut his mouth.)

    Related:
    His Translation Is A Sham(rock)

    How To Make The Customer Blossom

    | Canada | Awesome Customers, Bad Behavior, Top

    (A gentleman approaches the counter; he is clearly well-off and his tone is rather arrogant and sharp.)

    Customer: “You’re going to make me a bouquet for my wife, for delivery.”

    Me: “Oh, wonderful! For an anniversary?”

    Customer: “Yes.” *scoffs* “Give me roses.”

    (The customer proceeds to waste both our time making disparaging remarks regarding our roses, and brushing me off when I state they aren’t cleaned yet. He is arrogant and rude about the delivery times, and orders me about a little more. By the end I’m answering him quite sharply and quickly; he seems to notice. We part ways amicably. A couple of days pass; the customer comes in while I’m working with my boss. He points at me.)

    Customer: “You! You made up a bouquet for my wife the other day.”

    Me: “Yes, sir. How did she like it?”

    Customer: “Fine. I left my debit card, though.”

    Me: “Oh, I’m sorry I didn’t catch that. I’ll just get it from the office.”

    (I’m now off-shift and punched out. While we wait for the supervisor to bring the card, I make small talk.)

    Me: “So, she liked the flowers? How thoughtful to make sure she got flowers on her anniversary!”

    (He visibly warms towards me. He receives his card.)

    Customer: “I need three roses. I need your help.”

    (We choose three beautiful, long-stemmed yellow roses. I wrap them up for him and put him through, and pass him the roses. He hands them back to me.)

    Customer: “These are for you. The bouquet for my wife was beautiful; she loved it. Thank you for everything.”

    (I beamed for the rest of the day!)


    Page 82/98First...8081828384...Last