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  • September Theme Of The Month: Overheard!

    Category: Bad Behavior

    Bad Parenting Just Hit The Motherlode

    | St. Louis, MO, USA | Bad Behavior, Family & Kids

    (I am 16 years old and working at a local grocery store, collecting carts outside. I notice an man standing next to a van with its door wide open and two young girls inside. The man informs me that one of the girls is having a nosebleed, and I notice a puddle of blood on the ground.)

    Me: “Little girl, who are you here with?”

    Little Girl: “My mommy is in the store, but she leaves us in the car.”

    Me: “I’m going to go inside and look for her. What’s her name?”

    Little Girl: “Mommy.”

    Me: “Okay, uh, what’s your last name?”

    (The girl tells me and I go inside while a coworker goes out to watch the girls. I explain to another coworker at customer service what is going on and she pages the mother.)

    Coworker: *over the intercom* “Mrs. [Name], please report to the service desk.”

    (We wait for five minutes and no one shows up. My coworker pages again. Five more minutes pass and still nothing. The mother is paged a third time. 20 minutes after that, a HALF HOUR after the first page, a woman uses the self-checkout and then comes up to the desk asking what they want. They inform her of the situation.)

    Woman: “That little brat better have not bled on the car. She knows she’s supposed to lean out the window.”

    Me: *after a pause in utter disbelief* “Ma’am, you continued shopping while your child could be in need of medical attention?!

    Woman: “She does this all the time, but I know it’s just for attention. I’m not gonna miss a sale because of that.”

    (She left with my coworker and me staring at each other, open-mouthed with shock. I looked out the front window to see the man who originally noticed the girls yelling at her. Going outside to make sure there wasn’t a fight, we heard him yelling about protective services and writing down her license plate number as the woman jumped into her car and sped away.)

    Your Biggest Bugbear

    , | Danvers, MA, USA | Awesome Workers, Bad Behavior, Food & Drink

    (It is my last week working as a waiter at a nice restaurant/bar before heading off to college. Late Friday afternoon, eight men in suits and ties come in for food and drinks. A couple minutes after serving their cocktails, one of them calls me to the table, stands up, and starts shouting.)

    Customer: “What’s the meaning of this? There’s a bug in my drink!”

    Me: “I’m so sorry sir. I’ve never seen that happen before.”

    (For the next five minutes he rants and raves. I apologize every time he’ll let me get a word in, but he won’t let up. He’s apparently trying to impress his companions, but they’re all rolling their eyes in embarrassment at his hysterics. Finally, he reaches the end of his tantrum.)

    Customer: “You should be fired for serving a drink with a bug in it. It’s completely unacceptable. Take this back and bring me another one. Get me another one, right now!”

    Me: “Certainly, sir. Of course.”

    Me: *turns to leave, hesitates, turns back to the customer* “To make sure I’ve got this right, sir, is that another bug or another drink you would like?”

    Customer: “…”

    Companions: *burst out laughing*

    (The customer turns red. He never said another word. The group left me a nice tip.)

    Customer Service Stripped Bare

    | NY, USA | Bad Behavior, Bizarre

    (I’m working in the shoe department of a popular retail store when my manager comes running towards me.)

    Manager: “[My Name], did you see a naked guy run through this department a second ago?!

    Me: “Uh… no?”

    Manager: “Are you sure?”

    Me: “Yes! I think I’d remember that!”

    Manager: “Right…”

    (He ran off down the aisle and I didn’t hear from him for the rest of the night. I heard from a coworker later on that the man in question had run out of the store, through the parking lot, and into a waiting car wearing nothing but socks and sneakers.)

    In Line And Out Of Line, Part 5

    | Sydney, NSW, Australia | At The Checkout, Bad Behavior

    (There’s a long line of customers with two staff members serving. The phone rings and my coworker answers.)

    Coworker: “Hi, this [Coworker]. How can I help you?”

    Customer: “Do you have [item] in stock? I need to buy one.”

    Coworker: *runs to check, comes back to the phone* “Yes, we have it in stock. Would you like me to hold one for you?”

    Customer: “Yes. I’ll be in to pick it up. My name is [Customer]. Good bye.”

    (My coworker goes back to serving the line. She serves two customers and then gets to the third one.)

    Customer: “Hi, I’m [Customer] and am here to pick up [item].”

    Coworker: “You called me while in the line?”

    Customer: “Yes. I am in a hurry and didn’t want to wait while you went to get the item.”

    Coworker: “Really? Did you realise that I had to spend extra time with the last two customers apologising to them because they were irate that I took a phone call while they were waiting? You would have been gone by now if you had simply waited your turn.”

    In Line And Out Of Line, Part 4
    In Line And Out Of Line, Part 3
    In Line And Out Of Line, Part 2
    In Line And Out Of Line

    Timeshare Beware

    | HI, USA | Bad Behavior, Spouses & Partners, Tourists/Travel

    (My wife and I are forced to sit in a timeshare presentation as part of our reduced cost stay at a resort. We had already decided it would be crazy for us to buy a timeshare as we have not yet even bought our own house.)

    Salesman: “So, can you tell us your personal priorities?”

    (My wife, who is an Ivy-League educated lawyer who works in not-for-profit human rights law, speaks up.)

    My Wife: “Money… Power! RESPECT!”

    (The salesman looks surprised while I turn to my wife:)

    Me: “Well, I guess I didn’t know we had such different priorities… for me it i about the little things… blunts, bling, and b****es!”

    (They really hated us.)

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