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    Category: Bad Behavior

    Direction Deflection

    | Vancouver, BC, Canada | Bad Behavior, Crazy Requests, Top

    (I work at a small kiosk in a mall. Due to the booth-like appearance and the lack of any walls, many shoppers like to ask me for directions to other businesses in the mall.)

    Shopper: “Hey, where’s the post office?”

    Me: “Right behind you; there is a camera store—”

    Shopper: “No! I want the post office, not photos!”

    Me: “Like I said, there’s a camera store behind y—”

    Shopper: “Shut up about the d*** cameras! I need the nearest post office!”

    Me: “And if you would just take an extra few seconds to listen to me, I would’ve been able to inform you that there is a postal service desk inside of the camera store.”

    Shopper: “Hey, it’s not my fault you weren’t being clear! Also, that’s no way to talk to a paying customer!”

    Me: “With all due respect, ma’am; you haven’t bought anything from me. You’re not a paying customer. Secondly, I am running a business here, not an information booth. I personally think you are a greater target for criticism; you’re lucky I went lightly. Now, unless you plan on buying something; please let me do my real job.”

    Customer: “A**-hole!”

    Age Comes Before Rage

    | Indianapolis, IN, USA | At The Checkout, Bad Behavior, Top

    (My girlfriend and I are waiting in line. Our baby is getting more and more agitated. It’s almost our turn when a middle-aged customer comes running up behind me, and starts glaring at me.)

    Middle-Aged Customer: “Move your stuff! I have less than you; I should go first!”

    Me: “Uh… no.”

    (The cashier reaches for the first of our items.)

    Middle-Aged Customer: “No! Don’t take his stuff! I should go first! I’m older than he is, and I have less stuff!”

    (The cashier is just as flabbergasted as we are. My son starts screaming bloody murder.)

    Middle-Aged Customer: “You should shut your son up! Let me go first!”

    (My girlfriend hands our son to me and steps up to the woman.)

    Girlfriend: “Shut the f*** up!”

    (She turns to the cashier.)

    Girlfriend: “Honey, can you please start ringing up our items?”

    (She turns back to the woman.)

    Girlfriend: “You need to grow up and learn some d*** manners. You’ve got a cart and a half full, and our stuff was already on the belt when you decided to charge up and demand that we move; that’s not how it works in the real f****** world! And how dare you tell me to shut my baby up! He’s teething, and tired, and we would have already been out of here if you hadn’t decided to hold us up. Now tell me what the f*** makes you so much more important than us?!”

    Middle-Aged Customer: “I… I… I’m older than you two brats.”

    Girlfriend: “So, you’ve had more time to learn manners.”

    Middle-Aged Customer: “I have less stuff.”

    (My girlfriend glances back and forth to our stuff, which is almost done being bagged, and only takes up about half our cart, and her two carts.)

    Girlfriend: “Yeah, to a blind man.”

    Middle-Aged Customer: “I’ve got food in the car.”

    Girlfriend: “Then I guess you should have eaten before deciding to come shopping.”

    (The middle-aged customer slinks off to another lane. My girlfriend pays for our groceries, and gives the cashier a huge smile.)

    Girlfriend: “I had to deal with that all the time when I worked cash; sorry you had to see that.”

    (She grabs our son, and walks towards the door. The cashier and I exchange looks.)

    Me: “You should see her when she’s angry.”

    The Waiting Blame Game

    | NY, USA | Bad Behavior, Health & Body

    (It is a particularly busy day; the doctor is backed up nearly an hour. I am informing a patient who is checking in.)

    Patient: “AN HOUR?!? Are you kidding me? He expects me to wait an hour?”

    Me: “Yes, sir. I do apologize for the wait, but—”

    Patient: “I just need my test results. Give me a copy!”

    Me: “I can do that. Give me just a moment to make a copy.”

    (I take the report to the copier. A 94-year-old woman is checking out with my coworker.)

    Me: “Here you go, sir, your results.”

    (The patient reads through the results.)

    Patient: “Well, what does this word mean?”

    (He reads off a long medical term. Despite the fact that I know the meaning of the word, I am not allowed to explain his results to him due to HIPAA regulations.)

    Me: “I’m sorry, sir. I’m unable to explain the results to you. This is why you have your appointment to speak with the doctor.”

    Patient: “But you’re a nurse! You have to explain this to me! I didn’t eat any god-d*** lunch before this appointment, and if I don’t get a sandwich soon I’ll—”

    (The 94-year-old patient pipes up.)

    94-Year-Old Patient: “Excuse me, sir, but you are the rudest man I’ve ever known! Talking to a young girl like that! You ought to be ashamed of yourself. If you want your test results, you’d better wait. If there’s one thing I’ve learned in my 94 years on this earth, it’s that you should make the most of the time you have. If you have to spend that time in a doctor’s office waiting, well then, S*** HAPPENS!”

    (The man slinks away from the desk, sits in a chair, and mopes. He does, in fact, have to wait for an hour. He doesn’t say a word to any of us for the rest of his visit!)

    Only Drunk On Victory

    | NY, USA | At The Checkout, Bad Behavior, Top

    (I’m working an overnight cashier shift at a 24-hour grocery store. Since I’m not used to sleeping during the day, I haven’t gotten the best sleep, but I’m still functional. It’s about 6 am and a well-dressed customer comes to my register with coffee and bakery goods.)

    Me: *stifling a yawn* “Good morning. How are you?”

    Customer: “I’m good, and yourself?”

    Me: “Tired.”

    Customer: “Well why is that? Didn’t you sleep last night?”

    (I think he’s joking.)

    Me: “No, not at all. I’ve been up all night, but—”

    Customer: “And who’s fault is that?”

    Me: “Well, I guess I could blame my boss for scheduling me for this shift—”

    Customer: “No! It’s yours!”

    Me: “Um… what?”

    Customer: “That’s what’s wrong with you kids these days! You party all night, even though you know you have work early in the morning. Now you expect me to have sympathy for you because you have to work right after a party!”

    Me: “No, sir, I think you misunderstood—”

    Customer: “No! You listen to me, missy! I bet you’re still buzzed from that party!”

    Me: “I’ve been here all—”

    Customer: “I will be calling your store manager! I’ll tell them you came in for your shift drunk from that party you attended right before work! What do you have to say for yourself now?!”

    Me: “Well, I was trying to tell you before that I’ve been here all night long, working since 10:30 last night. I don’t do parties. To be honest, I’m not used to sleeping during the day. I am normally a morning person, so with my sleep cycle a little out of whack, coupled with the fact that I’m on the last hour of my eight-hour shift, I feel my tiredness is warranted. Is there anything else I can get for you today?”

    (The man instantly shuts up, and mumbles an apology. He doesn’t make eye contact with me as he cashes out and leaves. As tired as I am, the argument victory makes my last hour go by faster!)

    Even A Ninja Has To Work

    | Manhattan, NY, USA | At The Checkout, Bad Behavior, Family & Kids, Top

    (I’m waiting in line. The customer in front of me has two unruly boys.)

    Boy #1: *to his brother* “Is this for us?”

    Boy #2: “I think so!”

    (They proceed to stuff candy from the shelves into their pockets.)

    Cashier: “I’m sorry; you need to pay for those.”

    Boy #1: “Poop!”

    Boy #2: “Don’t say that. It’s a dirty word.”

    (They empty their pockets.)

    Boy #1: “What if I just take one?”

    Cashier: “You still have to pay for it.”

    Boy #1: “Poop!”

    (He pulls an orange from his mother’s shopping cart. He throws it at the cashier, who catches it without looking up.)

    Boy #2: “How did you do that?!”

    Cashier: “Oh, all the staff here are ninjas.”

    (Panicked, the boys take a few more pieces of candy out of their pockets. As he starts ringing me up, I hear him muttering to himself.)

    Cashier: “Don’t play baseball, they tell me; it’s a waste of time. Just get a job, they say! That’ll teach you what’s important.”

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