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  • Category: Bad Behavior

    They Paid The Price

    | Adelaide, SA, Australia | Bad Behavior, Money

    (I work in the print and copy area of my store. A customer is giving my new coworker a hard time about the cost of copying. I walk over.)

    Customer: “Your prices are OUTRAGEOUS; I refuse to pay that much! You’re an idiot! You’re all idiots! You should be doing this for free for me, because of how dumb you all are!”

    Me: “What my coworker has explained to you is correct. We price match all of our competitors, and I can guarantee you that we have the cheapest price.”

    Customer: “I will NEVER use your services. You are thieves who are trying to rip-off an old woman! I will take my business elsewhere!”

    (The customer storms out.)

    Coworker: “I bet she’ll be back.”

    (A few hours later, the customer returns.)

    Customer: *meekly and very politely* “I’d like this done, please.”

    No Manners In Line Is Out Of Line

    | Los Angeles, CA, USA | At The Checkout, Bad Behavior, Family & Kids, Top

    (I am a customer. I approach a cashier, with my children in tow.)

    Me: “Howdy, do you have any cooking sherry? I didn’t see any on the floor.”

    Cashier: “Yes, we keep it up here.”

    Customer Behind Me: “Are you really holding up the line for alcohol?”

    Me: “You mean, am I a paying customer who waited in line, without harassing the other store-goers, and is now waiting for a product that is only attained at the front of the store?”

    Customer Behind Me: “Ugh, disgusting. And your kids are standing right there, too. You’re disgusting.”

    My Six-Year-Old Daughter: “She is not disgusting! You are, for being so rude! Didn’t your mommy teach you any manners?! Be patient and wait your turn just like everybody else!”

    (The next customer in line behind the rude customer joins in.)

    Customer #2: “Seriously, stop being a jerk, and wait you’re turn.”

    Customer Behind Me: “F*** this!”

    (The customer behind me walks out.)

    Cashier: “About time someone told him off. He’s a jerk to everyone he sees.”

    My Six-Year-Old Daughter: “That guy needs to learn some manners, or he’s not gonna have any friends!”

    Animal-Hating, Manner-less And Bigoted, Oh My

    | NV, USA | Bad Behavior, Bigotry, Pets & Animals, Theme Of The Month, Top, Wild & Unruly

    (I’m helping a couple of regulars with finding ingredients for a new recipe. One of them is blind, and has his guide dog with him. Another customer stomps up to us while I am showing them different spices.)

    Customer #1: “Excuse me! I need your help.”

    Me: “Okay, ma’am, but you’ll have to wait until I’m done helping these gentlemen.”

    Customer #1: “No, I need help now!”

    Me: “Then if you’d like, I can call one of my coworkers over and they can help you.”

    Customer #1: “I don’t want you to call someone else.”

    Me: “Then you will have to wait.”

    (I turn back to the regulars. The rude customer shoves her way between me and them, stepping on the guide dog’s tail in the process. The dog gives a shrill yelp.)

    Me: “Ma’am, please! You could have seriously hurt his dog!”

    (Customer #1 shoves the dog aside with her foot.)

    Customer #1: “I’m the customer! You have to serve me!”

    Regular Customer: “Miss, she has explained to you that she’s busy, and has offered to call someone else to help you. Don’t shout at her, and please don’t abuse my husband’s guide dog.”

    (Customer #1 turns to him. The regular customer has an obvious Italian accent, but he isn’t difficult to understand.)

    Customer #1: “Get out of here, you d*** foreigner! Don’t come back until you learn some f****** English!”

    Me: “Ma’am, he is speaking perfect English. Now if you don’t calm down, I’m going to have to ask you to leave.”

    (Customer #1 shoves me. I lose my balance, and fall. Immediately, the regular customer, who is a well-known boxer in the local area and quite strong, literally picks up customer #1 and carries her out of the store. She screams profanities and slurs at him the whole way. His partner helps me up, and I pay for their spices myself. I also get the guide dog a large steak bone, for when she is out of her harness. The best part? We found out later that the rude customer was wanted for armed robbery, and that she was arrested that day!)

    Maid of Dishonor

    | USA | Bad Behavior, Family & Kids, Theme Of The Month, Wild & Unruly

    (I work in a small ‘special occasions’ dress boutique. Today, my customer is a bride, with her bridesmaids, and the bride’s mother. The bride’s sister looks about 16 or 17.)

    Bride’s Sister: “Okay, so I know you’re the one getting married, but I still have to look hot. My dress has to look hot. I have to stand out.”

    Bride: “Well, we’ll have a look at what they have in my colors for my wedding, and see what they have that can be made to flatter all of you. But the only dress that will be different is the maid-of-honor dress, and since you aren’t the maid-of-honor, you’ll be wearing a bridesmaid’s dress.”

    Bride’s Sister: “Okay, first of all, I’m not wearing a dress in your colors. Second, I’m not wearing the same thing these girls are wearing. I have to look like the hottest b**** in the entire room.”

    Bride’s Mother: “No, the bride has to be the center of attention.”

    Bride’s Sister: “Then she has to try to upstage me. That isn’t my problem. My dress has to be gorgeous.”

    Bride: “Fine. You won’t be a bridesmaid then.”

    Bride’s Sister: “MOM!” *stamps her foot* “DO something!”

    (The mother throws up her hands and shakes her head.)

    Bride’s Mother: “I don’t know what you want me to do. You said you wouldn’t wear your sister’s bridesmaid dress, so how can you expect to be a bridesmaid?”

    (The bride’s sister starts throwing a tantrum, and is escorted outside by their mother. The bride looks close to tears, but calms down. She is a dream to work with, and they find beautiful bridesmaid dresses, and a wonderful maid-of-honor dress. The sister comes back in, just in time to see the maid-of-honor dress.)

    Bride’s Sister: “See, that’s perfect. That’s my dress.”

    Bride: “No, that’s the maid-of-honor dress. This is the bridesmaid dress. If you won’t wear it, you can’t be in the wedding. And mom, if she isn’t going to be in the wedding, I want you to go with her when she shops for her dress, and veto anything you know I wouldn’t be okay with.”

    (The bride’s sister starts screaming, and throwing another tantrum. She has to be escorted out. A few months later, the bride, now happily married, comes back to give us thank you cards for putting up with the incident, and because her bridesmaids and maid-of-honor dress turned out so beautifully. I don’t know what became of her sister, but I didn’t see her in any of the wedding photos the bride showed us!)

    At Lagerheads, Part 3

    | Denver, CO, USA | Bad Behavior, Criminal/Illegal, Food & Drink, Hotels & Lodging

    (I work the night shift at an upscale long-term stay hotel. I am delivering all the bills underneath the doors when I encounter a guest holding two beers and a water from my market in the lobby. State law prohibits me from selling alcohol of any kind after midnight.)

    Guest: “Hi. Do you work here?”

    Me: “Yes, I do, sir. How may I help you?”

    Guest: “I just wanted to let you know, I got these from the market. I left a note to charge them to my room, 235.”

    Me: “I’m very sorry, sir, but I cannot charge those beers. I actually have to take them back, as I’m not allowed to sell alcohol after midnight.”

    Guest: “It’s not that long after midnight.”

    Me: “Sir, it’s almost two in the morning. It’s actually state law, not company policy, so my hands are really tied. Again, I’m sorry.”

    Guest: “Just charge them in the morning.”

    Me: “I’m sorry, sir, but I really can’t do that. It’s because we sell the beer retail; we don’t serve it.”

    Guest: “This is ridiculous. I’m taking the beers. You can do it just this once. I won’t tell anyone.”

    Me: “Sir, I’m sorry. I have you on camera taking the beer. It would show up on my shift audit, which my manager reviews daily. If I let you take that I will lose my job.”

    Guest: “That’s not my problem; you should have been there when I was taking them out of the cooler.”

    Me: “Sir, if you don’t give me those beers, I’ll be forced to return to my desk and call the police.”

    Guest: “What?! Why?!”

    Me: “You didn’t pay for those beers, and you’re being very belligerent about breaking state law. I know your room number, which means I know your name and have a copy of your ID on file. I suggest you reconsider how thirsty you really are.”

    (He gave me the beers.)

    Related:
    At Lagerheads, Part 2
    At Lagerheads

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