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    Category: Bad Behavior

    Some People Can’t Handle Their Sugar

    | Kansas City, KS, USA | Bad Behavior, Bizarre, Food & Drink, Theme Of The Month

    (I am stocking coke in the aisle. A very perturbed customer comes up to me.)

    Customer: “Young man, my doctor said I can’t drink coke anymore.”

    Me: “I’m sorry to hear that.”

    (I continue stocking the coke.)

    Customer: “Young man, I just told you that I can’t drink this stuff.”

    Me: “I’m sorry, ma’am. Would you like me to help you find something else?”

    Customer: “I said I can’t drink this stuff!”

    (She grabs a two-liter bottle and throws it to the ground. She puts her hand into the shelf behind the product and starts walking down the aisle, scooping all the soda on the floor.)

    Customer: “I can’t drink coke! I can’t drink coke!”

    (She begins stomping on the cans and bottles and kicking them around. By the time she’s worn herself out, the floor is covered. The cans are spraying little jets of cola. She looks at me, then over my shoulder at the liquor dept.)

    Customer: “He said I can’t drink whiskey either!”

    (She starts to charge the liquor dept. Thankfully, that is when the security guard steps in front of her, takes her hand, and leads her out of the store.)

    Not Quite On Top Of Her Game

    | MD, USA | Bad Behavior, Criminal/Illegal, Technology, Theme Of The Month

    (I work as a slot machine technician. While we do occasionally talk with customers, they’re not our primary concern. In the event of a customer dispute, we’re to call a supervisor and let them handle it from there. I’m flagged down by a flustered customer while walking the floor. She is playing a very popular game. Her English is halting at best.)

    Customer: “This game stole my $20! You gimme $20!”

    Me: “Let me take a look at it, ma’am.”

    (I open the game and check the device that accepts bills; nothing is inside. I next check the machine’s logs, and see that a $20 bill was indeed inserted only a few moments earlier, but that exact $20 was then cashed out 10 seconds later with no games played.)

    Me: “Ma’am, it appears the $20 was cashed out 10 seconds after it was put in.”

    Customer: “No! It stole it! Gimme my $20!”

    (I call for a supervisor. It’s a very busy Friday night, and it takes 15 minutes for one to finally come by. In the meantime, the lady has gotten more agitated.)

    Supervisor: “Hey, what’s up?”

    Me: “This customer says the machine ate her $20, but the machine’s logs say that the $20 was cashed out 10 seconds later.”

    Supervisor: “Thanks, I’ve got this.”

    (My supervisor approaches the customer.)

    Supervisor: “Ma’am, the machine says you cashed out your $20.”

    Customer: “No! It took my $20! Gimme $20!”

    Supervisor: “Ma’am, I’m not giving you $20.”

    (The look on her face is something like rage, disbelief and heartbreak. She eventually storms off, getting nothing for her troubles. After talking with a few other techs, it turns out she has tried this at a few other games in the casino that night, with the exact same result.)

    Service To Swear By

    | Pittsburgh, PA, USA | Bad Behavior, Family & Kids, Food & Drink

    (I am waiting on a table being used by a family: a mother, two teenagers, and one younger son. I am taking the order from the mother; everyone else has given their order.)

    Me: “…and what side dish would—”

    (The young son hits me in the back of the head. I find this funny, as the kid is so young.)

    Me: “Hey buddy, what’s the matter?”

    Child: “Where the f*** is my food?”

    (I look at the mother in expectation of her to do something.)

    Mother: “Well? Are you going to answer him?”

    (I stare at the mother in disbelief.)

    Me: “Well… the kitchen needs to cook your food for you, which takes time. I haven’t left the table yet, which means they don’t know what you would like to eat; it hasn’t even started being cooked yet.”

    (The mother just kept going like nothing happened.)

    Treating Them Im-Parcel-ly Is Only Polite

    | Melbourne, VIC, Australia | At The Checkout, Bad Behavior, Criminal/Illegal

    (I witness a customer exchange at the counter while I am in line.)

    Customer: “I’m here to pick up a parcel; here’s the delivery card.”

    Clerk: “Sure, I’ll just look that up for you.”

    Customer: “By the way, why were you rude to my daughter?”

    Clerk: “I… what?”

    Customer: “My daughter came in earlier to get this parcel. You were rude to her, and wouldn’t let her pick it up for me.”

    Clerk: “I’m sorry. As I explained to her at the time, only the person whose name is on the parcel can take it. We have to do that to prevent fraud.”

    Customer: “Her name is on it! Look at the card!”

    Clerk: “Um… I’m sorry, but you wrote that in yourself. It’s a different coloured ink, and the handwriting is different.”

    Customer: “Are you calling me a liar?”

    Clerk: “Look, I’m sorry; only the person whose name is on the card can pick it up. I explained that to your daughter—”

    Customer: “You should learn how to speak to people properly, and stop being so rude!”

    Clerk: “Um… let me go get your parcel.”

    (The clerk is visibly upset as she leaves. Her supervisor comes back with the parcel in question.)

    Supervisor: “Here is your parcel. Now, can you see here on the parcel where it has your name on it?”

    Customer: “I don’t f****** care whose name is on it! I wanted my daughter to pick it up, and you should have given it to her!”

    Supervisor: “That would have been illegal. We can’t just give out parcels because someone says—”

    Customer: “I don’t f******* care! Just give me the f******* book to sign!”

    (She signs for the parcel and storms out, offering one final pearl of wisdom before going out the door.)

    Customer: “You should learn to f******* speak to people more politely, b****!”

    Not Sue-ted To Shoplifting

    | Chicago, IL, USA | Bad Behavior, Criminal/Illegal, Theme Of The Month

    (I spot a young woman looking shiftily around, obviously checking to make sure no associates are watching her. I step up behind her as quietly as I can; she hasn’t spotted me yet. She starts putting a couple stacks of shirts into her bag.)

    Me: “Ah-HEM!”

    (She freezes, and slowly turns around.)

    Woman: “I was just—”

    Me: “Uh-huh.”

    Woman: “I really need—”

    Me: “Mm-hmm?”

    (She sheepishly puts the stack of shirts back onto the table, and starts to walk towards the exit.)

    Me:All of it please, ma’am.”

    (She scowls like a little kid, stomping over and throwing the last shirt in her bag at me.)

    Woman: “I’ll sue you all!” *stomps out*

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